Front Desk Staff - Pacific Pipe (PT)

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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">About the Role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">At Touchstone, the Front Desk crew isn't just the welcoming face of our gym; they're the heartbeat of our community. As the first point of contact for our members and guests, they set the tone for the entire climbing experience. From greeting climbers with a smile to providing essential information and ensuring smooth operations, our front desk crew plays a pivotal role in fostering a supportive and inclusive atmosphere where climbers of all levels can thrive.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Pacific Pipe is is looking for enthusiastic and friendly new team members to join our Front Desk Staff.&nbsp;</span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">This is a part-time position,&nbsp;</strong></b><span style=\"font-size:12pt;white-space:pre-wrap;\">working no more than 29 hours per week. </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Weekend and evening availability is required.</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><i><em style=\"white-space:pre-wrap;\">Job duties include but are not limited to:</em></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:0px;font-size:11pt;line-height:1.38;list-style:none;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Ensuring all visitors complete necessary waivers, check in and adhere to gym policies</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Making all visitors feel welcome, answering calls, and responding to emails at the front desk</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Processing memberships and online transactions</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Managing calendar reservations</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Finding creative solutions to customer service challenges, handling customer feedback and resolving any issues in a professional manner</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Selling merchandise and climbing gear in our retail shop</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Ensuring that climbing and gym safety standards are being met, giving guidance in a professional manner when needed</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Maintaining a clean gym, with no cleaning task left undone</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Support other team members and contribute to a positive team environment</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Additional opportunities to work with our communities and classes may be available in the future for interested candidates</span></li></ul></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><i><em style=\"white-space:pre-wrap;\">Requirements:</em></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:0px;font-size:11pt;line-height:1.38;list-style:none;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Flexible availability, including evenings and weekends (no exceptions)</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Ability to remain friendly and calm while managing customer needs in a variety of situations</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Highly self-directed and motivated; if you see a task that needs to be done, you do it</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Comfortable and proficient working with computers and point of sales systems</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Ability to multitask and work efficiently in a fast-paced environment</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Customer service, service industry, or office management experience is a plus but not required</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Passion and interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above! </span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Knowledge of climbing terminology and safety practices is a plus but not required</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Current CPR and First Aid certification is a plus</span></li></ul></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Starting Pay is $21.00/hour. </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">This is a part-time position,</strong></b><span style=\"font-size:12pt;white-space:pre-wrap;\"> working no more than 29 hours per week.&nbsp;Front Desk Staff individual compensation decisions are based on a variety of factors, including but not limited to; facility location and type, membership volume, experience, and job/position tenure.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:0pt 0px;line-height:1.38;padding:0px;\"><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">At Touchstone, we value our employees and offer the following benefits for part time employees:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(34,34,34);margin:10pt 0px 0pt 11pt;font-size:12pt;line-height:1.38;\"><b><strong style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">&nbsp;Medical FSA </strong></b><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">-&nbsp; All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses</span></li><li style=\"color:rgb(34,34,34);margin:0pt 0px 0pt 11pt;font-size:12pt;line-height:1.38;\"><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">&nbsp;</span><b><strong style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">Paid Time Off</strong></b><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\"> – Vacation and sick leave provided</span></li><li style=\"color:rgb(34,34,34);margin:0pt 0px 0pt 11pt;font-size:12pt;line-height:1.38;\"><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">&nbsp;</span><b><strong style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">Free Gym Membership</strong></b><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\"> – Access to all Touchstone facilities</span></li><li style=\"color:rgb(34,34,34);margin:0pt 0px 0pt 11pt;font-size:12pt;line-height:1.38;\"><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">&nbsp;</span><b><strong style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">Pro Deals &amp; Staff Discounts</strong></b><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\"> – Discounts on gear purchased at our gyms and industry pro deals</span></li><li style=\"color:rgb(34,34,34);margin:0pt 0px 10pt 11pt;font-size:12pt;line-height:1.38;\"><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">&nbsp;</span><b><strong style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">Flexible Work Schedule</strong></b><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\"> – Supporting work-life balance</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:0pt 0px;line-height:1.38;padding:0px;\"><span style=\"color:rgb(34,34,34);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">We believe in fostering a supportive and rewarding work environment where our employees can thrive.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">If this sounds like something you’d love to do, we want to hear from you! Click Apply now to submit your application!</span></p>",
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