Intermodal Dispatcher

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    "ExternalDescriptionStr": "<div style=\"margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><strong>Position: Intermodal Dispatcher</strong></p><p class=\"MsoNormal\" style=\"margin-bottom: 0in;\">&nbsp;</p><p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><strong>Compensation: $65,000-$70,000 annually</strong></p><p class=\"MsoNormal\" style=\"margin-bottom: 0in;\">&nbsp;</p><p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><strong>Job Description:</strong></p><p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><span class=\"normaltextrun\">The Intermodal Dispatcher is responsible for the planning, scheduling, and dispatching of our customer's freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the accurate delivery of goods in a timely fashion. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.</span><span class=\"eop\">&nbsp;</span></p><p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><strong>Core Responsibilities &amp; Duties:</strong></p><ul><li><span>Ability to multi-task and prioritize situations in a fast-paced environment (load-planning/dispatching)</span></li><li><span>Communicate with drivers to prioritize loads, define routes, and set schedules</span></li><li><span>Monitor containers to prevent demurrage and storage fees</span></li><li><span>Providing detailed instruction to various personnel via email and phone</span></li><li><span>Accepting &amp; scheduling loads and providing excellent customer service</span></li><li>Make routing decisions that satisfy customer expectations and company financial decisions</li><li>Ensure that shipping data is entered into the system timely and accurately</li><li>Other duties as assigned</li></ul><p class=\"MsoNormal\"><strong>Qualifications:</strong></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.5in;\">&nbsp;</p><ul><li><span class=\"normaltextrun\">Intermodal transportation experience strongly preferred</span></li><li><span class=\"normaltextrun\">Self-motivated problem-solver with fervent desire to meet customer needs</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Strong verbal and written communication skills</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Desire for a long-term career with an industry leading company</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Ability to present and maintain a positive corporate image in a fast-paced environment</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Proactively establish and maintain effective working team relationships with all support departments</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.</span><span class=\"eop\">&nbsp;</span></li><li><span class=\"normaltextrun\">Must be willing to work a flexible schedule</span><span class=\"eop\">&nbsp;</span></li></ul><p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><strong>Skills:</strong></p><ul><li><span>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li><li><span>Must have the ability to work in a fast-paced environment</span></li><li><span>Ability to communicate effectively with all levels of operations</span></li><li><span>General computer skills - Microsoft Office, Outlook, AS400</span></li><li><span>Excellent communication and problem-solving skills</span></li></ul><p class=\"MsoListParagraph\" style=\"margin-bottom: 0in;\"><span><strong>Forward Air is an Equal Opportunity employer.</strong></span></p></div><div style=\"margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\">&nbsp;</div></div></div><div style=\"margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\">&nbsp;</div></div>",
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