DONOR RELATIONS ASSOCIATE

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    "datePosted": "2026-03-17T04:00:00.000Z",
    "description": "<h2>Responsibilities</h2>\n<p>Assists the Account Managers in the achievement of whole blood and apheresis collection goals. </p>\n<p> </p>\n<p>This is a PRN position.</p>\n<p> </p>\n<p><strong>Essential Functions:</strong></p>\n<ul>\n <li>Completion of telemarketing functions to educate, thank and sign-up donors for future donations.</li>\n <li>Perform on-site recruitment, sign-up tables, and donor flow assistance for blood drives.</li>\n <li>Help educate and convert donors to double red and platelet donations where appropriate.</li>\n <li>Assist Marketing efforts through help with packing, distribution, and inventorying of incentive items, labelling products with recruitment related tags, and telemarketing of sweepstakes winners and Donor/Recipient Meet and Greet attendees.</li>\n <li>Help with preparation efforts for special events (i.e. contacting invitees for participation lists, setting up gift tables, refreshments, check in tables etc.)</li>\n <li>Assist with data entry and organizational needs of the department.</li>\n <li>Exemplifies CBC's Customer Service Mission and Core Values.</li>\n</ul>\n<p><strong>Other Functions:</strong></p>\n<ul>\n <li>Makes recommendations to improve organizational processes.</li>\n <li>Any related duties as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Requirements:</strong></p>\n<ul>\n <li>High school diploma or equivalent.</li>\n</ul>\n<ul>\n <li>Two to three (2-3) years’ experience in sales and marketing or customer service</li>\n</ul>\n<p><strong>Licenses / Certifications:</strong></p>\n<p>Must have and maintain a valid driver's license.</p>\n<p> </p>\n<p><strong>Experience:</strong></p>\n<p>Entry level position</p>\n<p>Some experience in sales, marketing and/or customer service or performing duties in a related area preferred.</p>\n<p> </p>\n<p>Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.</p>\n<p> </p>\n<p><strong>Skills & Abilities:</strong></p>\n<ul>\n <li>Sales and marketing skills</li>\n <li>Strong customer service skills both written and verbal</li>\n <li>Flexibility and sensitivity to changing demands and priorities.</li>\n <li>Strong attention to detail in all work processes.</li>\n <li>Ability to work flexible hours with some nights and weekends.</li>\n <li>Ability to work independently with minimal supervision.</li>\n <li>High level of interpersonal skills to handle a variety of complex issues and situations.</li>\n <li>Ability to communicate clearly with the general public.</li>\n <li>Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous, and friendly manner while demonstrating sensitivity to and respect for diverse populations.</li>\n <li>Ability to work in a strong team environment.</li>\n <li>Ability to be responsive and available to management to address issues and concerns ans they arise.</li>\n <li>Must be self-motivated and a self-starter with good organization skills.</li>\n</ul>\n<p><strong> </strong><strong>Knowledge:</strong></p>\n<p>Working knowledge of computerized accounting systems.</p>\n<p>Knowledge of a variety of software applications (Microsoft Office Suite)</p>\n<p>Knowledge of Missouri and Kansas driving laws as applicable.</p>\n<h2>Overview</h2>\n<p>Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with us on Facebook, X, Instagram, and LinkedIn.</p>",
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