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Clinical Front Office Manager

0788124b 13eb 46e8 87ff B8ee0e337fc4 9151363894268 4557 · Carlisle, PA, US, Carlisle, PA; Mechanicsburg, PA, US, Mechanicsburg, PA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0788124b 13eb 46e8 87ff B8ee0e337fc4 9151363894268 4557
TitleClinical Front Office Manager
Normalized title-
Department / team-
LocationCarlisle, PA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-11 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 0788124b 13eb 46e8 87ff B8ee0e337fc4 9151363894268 4557.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Carlisle.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0788124b 13eb 46e8 87ff B8ee0e337fc4 9151363894268 4557
Sourceccc80217-5d35-476a-a754-60d028905d03
ATS providerADP Workforce Now Recruiting

Description

The Opportunity We’re looking for a Front Office Manager to lead and optimize front office operations across all Sadler sites and service lines. Reporting to the Director of Clinical Operations, you’ll serve as the enterprise owner of front office performance — driving patient access, operational excellence, and an exceptional patient experience from the moment someone schedules their care. What You’ll Do Partner with senior leadership to operationalize patient access, flow, and front office strategy across all locations Establish, monitor, and report on front office KPIs including fill rates, no-show rates, call center metrics, and access-to-care benchmarks Directly supervise Front Office Supervisors and the Patient Access & Training Supervisor — providing coaching, accountability, and development Lead hiring, performance management, and corrective action processes in partnership with Human Resources Oversee provider template utilization and EHR schedule optimization to maximize access and productivity Collaborate with Revenue Cycle, Quality, and Risk teams to ensure billing accuracy, regulatory compliance, and UDS/PCMH alignment Own the Patient Experience outcomes for front office operations including complaint resolution and service recovery What You Bring Education: Bachelor’s degree in business, management, nursing, or healthcare administration ( Master’s preferred) Experience: 3+ years in medical practice or healthcare call center operations, including 1+ year of direct supervisory experience Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook); experience with EHR/practice management systems (eClinicalWorks preferred) Preferred: CMPE certification; public health or FQHC experience About Sadler Health Center Sadler Health Center is a Federally Qualified Health Center (FQHC) proudly serving Cumberland and Perry counties with comprehensive primary care, dental, behavioral health, and enabling services. Our mission is to advance the health of our community by providing inclusive, high-quality, and compassionate care. If you’re a driven healthcare leader who thrives on building high-performing teams and improving patient access — we want to hear from you. Sadler Health Center has offices in Carlisle, PA, Loysville, PA, and Mechanicsburg, PA. At Sadler, our values aren’t just words on a wall — they guide everything we do: Compassion, Integrity, Excellence, Stewardship, and Collaboration. You’ll join a team that genuinely cares about each other and the community we serve. Equal Opportunity Employer - We provide opportunities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law.

Full job record

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Source IDccc80217-5d35-476a-a754-60d028905d03
Board IDccc80217-5d35-476a-a754-60d028905d03
Provideradp_workforcenow
Provider Job Key633048
TitleClinical Front Office Manager
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Statusactive
Activeyes
Location TextCarlisle, PA, US, Carlisle, PA; Mechanicsburg, PA, US, Mechanicsburg, PA
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CountryUnited States
RegionPA
CityCarlisle
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First Seen At2026-05-31 18:53:53Z
Last Seen At2026-06-06 12:51:54Z
Last Checked At2026-06-06 12:51:54Z
Last Changed At2026-06-06 12:51:54Z
Inactive At—
Source Posted At2026-05-11 04:44:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);' data-pasted=\"true\"><p style=\"margin: 18.6667px 0px 11.3333px;padding: 0px 0px 2.66667px;border-width: 0px 0px 0.666667px;border-style: none none solid;border-color: currentcolor currentcolor rgb(179, 8, 56);font-weight: normal;font-style: normal;vertical-align: baseline;font-kerning: none;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(179, 8, 56);font-size:17px;line-height: 24.325px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">The Opportunity</span></span></p><p style=\"margin: 2.66667px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">We&rsquo;re looking for a Front Office Manager to lead and optimize front office operations across all Sadler sites and service lines. Reporting to the Director of Clinical Operations, you&rsquo;ll serve as the enterprise owner of front office performance &mdash; driving patient access, operational excellence, and an exceptional patient experience from the moment someone schedules their care.</span></span></p><p style=\"margin: 18.6667px 0px 11.3333px;padding: 0px 0px 2.66667px;border-width: 0px 0px 0.666667px;border-style: none none solid;border-color: currentcolor currentcolor rgb(179, 8, 56);font-weight: normal;font-style: normal;vertical-align: baseline;font-kerning: none;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(179, 8, 56);font-size:17px;line-height: 24.325px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">What You&rsquo;ll Do</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Partner with senior leadership to operationalize patient access, flow, and front office strategy across all locations</span></span></li><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Establish, monitor, and report on front office KPIs including fill rates, no-show rates, call center metrics, and access-to-care benchmarks</span></span></li><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Directly supervise Front Office Supervisors and the Patient Access &amp; Training Supervisor &mdash; providing coaching, accountability, and development</span></span></li><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Lead hiring, performance management, and corrective action processes in partnership with Human Resources</span></span></li><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Oversee provider template utilization and EHR schedule optimization to maximize access and productivity</span></span></li><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Collaborate with Revenue Cycle, Quality, and Risk teams to ensure billing accuracy, regulatory compliance, and UDS/PCMH alignment</span></span></li><li style=\"margin-left: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW94562175 BCX0\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW94562175 BCX0\" data-ccp-parastyle=\"List Bullet\" style=\"margin: 0px;padding: 0px;\">Own the Patient Experience outcomes for front office operations including complaint resolution and service recovery</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><p style=\"margin: 18.6667px 0px 11.3333px;padding: 0px 0px 2.66667px;border-width: 0px 0px 0.666667px;border-style: none none solid;border-color: currentcolor currentcolor rgb(179, 8, 56);font-weight: normal;font-style: normal;vertical-align: baseline;font-kerning: none;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(179, 8, 56);font-size:17px;line-height: 24.325px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">What You Bring</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 82, 136);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Education: </span></span><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Bachelor&rsquo;s degree in business, management, nursing, or healthcare administration (</span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">Master&rsquo;s </span><span style=\"margin: 0px;padding: 0px;\">preferred)</span></span></li><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 82, 136);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Experience:</span></span><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">3+ years in medical practice or healthcare call center operations, including 1+ year of direct supervisory experience</span></span></li><li style=\"margin-left: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 82, 136);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Technical Skills: </span></span><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Proficiency in Microsoft Office (Word, Excel, Outlook); experience with EHR/practice management systems (eClinicalWorks preferred)</span></span></li><li style=\"margin-left: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW94562175 BCX0\" style=\"margin: 0px;padding: 0px;color: rgb(0, 82, 136);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW94562175 BCX0\" data-ccp-parastyle=\"List Bullet\" style=\"margin: 0px;padding: 0px;\">Preferred: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW94562175 BCX0\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW94562175 BCX0\" data-ccp-parastyle=\"List Bullet\" style=\"margin: 0px;padding: 0px;\">CMPE certification; public health or FQHC experience</span></span></li></ul></div><p style=\"margin: 21px 0px 11.3333px;padding: 0px 0px 2.66667px;border-width: 0px 0px 0.666667px;border-style: none none solid;border-color: currentcolor currentcolor rgb(179, 8, 56);font-weight: normal;font-style: normal;vertical-align: baseline;font-kerning: none;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\" data-pasted=\"true\"><span style=\"margin: 0px;padding: 0px;color: rgb(179, 8, 56);font-size:17px;line-height: 24.325px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">About Sadler Health Center</span></span></p><p style=\"margin: 2.66667px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Sadler Health Center is a Federally Qualified Health Center (FQHC) proudly serving Cumberland and Perry counties with comprehensive primary care, dental, behavioral health, and enabling services. Our mission is to advance the health of our community by providing inclusive, high-quality, and compassionate care. If you&rsquo;re a driven healthcare leader who thrives on building high-performing teams and improving patient access &mdash; we want to hear from you.</span></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\">Sadler Health Center has offices in Carlisle, PA, Loysville, PA, and Mechanicsburg, PA.</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\" data-pasted=\"true\"><span style=\"margin: 0px;padding: 0px;\">At Sadler, our values aren&rsquo;t just words on a wall &mdash; they guide everything we do: </span></span><span style=\"margin: 0px;padding: 0px;font-style: normal;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);color: rgb(0, 82, 136);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Compassion, Integrity, Excellence, Stewardship, and Collaboration.</span></span><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span></span></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);font-size:14px;line-height: 18.5333px;font-family: Tahoma, Tahoma_EmbeddedFont, Tahoma_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">You&rsquo;ll join a team that genuinely cares about each other and the community we serve.</span></span></span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\">Equal Opportunity Employer - We provide opportunities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law.</span></p></div></div></div></div>\n",
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    "requisitionTitle": "Clinical Front Office Manager",
    "clientRequisitionID": "1668",
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    "additionalProperties": {},
    "requisitionLocations": [
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  "detail_meta": {
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}
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