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Director of Guest Safety/Surveillance - Gilley's

4AD1C4A8B17B789315F0385EAFD2DAEF · Gilley Physical - PARK CITY, KS 67147; 1500 E 77TH ST N, PARK CITY, KS, 67147, USA · Active · Paycom ATS

Job facts

FieldValue
Company4AD1C4A8B17B789315F0385EAFD2DAEF
TitleDirector of Guest Safety/Surveillance - Gilley's
Normalized title-
Department / team-
LocationPARK CITY, KS, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

Company4AD1C4A8B17B789315F0385EAFD2DAEF
Source180dcdb5-0c09-4f9e-8bad-57e89e17da66
ATS providerPaycom ATS

Description

Description Job Summary: The Director of Guest Safety and Surveillance primary responsibilities include overseeing the daily operations of the Guest Safety Department, ensuring the safety and security of all guests, employees, and company assets.  The Director of Guest Safety and Surveillance oversees all functions of the Surveillance Department, in accordance with state gaming regulations, internal controls, Federal, State, and Local laws.  This role is responsible for the physical safeguarding of assets, and the protection of the property of both the patron, team members, and facility from illegal or non-compliant activity and to providing a safe environment for patrons and team members, in addition to providing them with outstanding guest service. Essential Job Functions: Determine manpower requirements and schedule personnel to provide optimal guest safety coverage with minimal labor costs Maintain and update the list of evicted guests Administer training programs for assigned personnel to ensure effective security for gaming and money handling Coach, guide, and instruct personnel on the proper performance of their duties Handle hiring, training, skill development, performance reviews, and discipline of employees Prepare and coordinate the annual budget, including monitoring facilities and expenses Cooperate with federal, state, and local law enforcement agencies on mutual concerns Direct the work of employees, maintain production, and appraise employees’ productivity and efficiency to recommend promotions or other changes Communicate and implement departmental policies and procedures in accordance with the company’s policies, procedures, and internal controls Monitors premises to detect crimes or disturbances, using closed circuit television monitors, and notifies authorities and or KRGC if applicable Completes surveillance reports and investigations for the KRGC and internal company executives Monitors team members to ensure all gaming regulations and reports are accurate and timely Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to the General Manager Responsible for the supervision, performance, training and development of the Surveillance department team members Develops and manages the departmental budget, including capital expenditures Ability to understand and use casino management programs Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back Observes all activity within assigned area offering assistance to all guests Observes activity and reports anything that is out of the ordinary Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships Ensures all guests are kept in play by providing friendly and helpful service at all interactions Utilizes open body language, politely speaks with and assists guests as needed Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests Maintains paperwork accuracy and efficiency within department/property standards Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same Empowered to resolve guest disputes quickly and efficiently Crosstrain in other departments Other duties as assigned Qualifications Experience and Qualifications: Must be at least 21 years of age or older and have the ability to obtain and retain a KRGC Level Gaming License. One year of direct customer contact experience, preferred Minimum of 5 years of law enforcement and/or casino security experience Minimum of 3 years of supervisory experience Display professionalism; excellent verbal and written communication skills Professional appearance as outlined in the Gilley’s Team Member Handbook Must be able to work both independently and as a member of a team Available to work required schedule which may include nights, weekends, holidays, and overtime as needed PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations Must be able to respond to visual and audible cues Must be able to read, write, speak and understand English Must be able to bend, reach, kneel and grip items Must be able to lift items weighing up to 50 pounds Able to physically restrain adults over 200 pounds Must be able to walk and stand for long periods of time (8-12 hours) Have a sense of urgency and keep up with fast paced business practices Operate in mentally and physically stressful situations Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.

Full job record

Job IDf3081f599e0d4e849fe5019a5ad784e4ffc32ba8
Org IDb88e893b-51a8-4a4f-8a92-2251fdd58c3a
Source ID180dcdb5-0c09-4f9e-8bad-57e89e17da66
Board ID180dcdb5-0c09-4f9e-8bad-57e89e17da66
Providerpaycom
Provider Job Key81847
TitleDirector of Guest Safety/Surveillance - Gilley's
Normalized Title—
Statusactive
Activeyes
Location TextGilley Physical - PARK CITY, KS 67147; 1500 E 77TH ST N, PARK CITY, KS, 67147, USA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionKS
CityPARK CITY
Salary RawDescription Job Summary: The Director of Guest Safety and Surveillance primary responsibilities include overseeing the daily operations of the Guest Safety Department, ensuring the safety and security of all guests, employees, and company assets.  The Director of Guest Safety and Surveillance oversees all functions of the Surveillance Department, in accordance with state gaming regulations, internal controls, Federal, State, and Local laws.  This role is responsible for the physical safeguarding of assets, and the protection of the property of both the patron, team members, and facility from illegal or non-compliant activity and to providing a safe environment for patrons and team members, in addition to providing them with outstanding guest service. Essential Job Functions: Determine manpower requirements and schedule personnel to provide optimal guest safety coverage with minimal labor costs Maintain and update the list of evicted guests Administer training programs for assigned personnel to ensure effective security for gaming and money handling Coach, guide, and instruct personnel on the proper performance of their duties Handle hiring, training, skill development, performance reviews, and discipline of employees Prepare and coordinate the annual budget, including monitoring facilities and expenses Cooperate with federal, state, and local law enforcement agencies on mutual concerns Direct the work of employees, maintain production, and appraise employees’ productivity and efficiency to recommend promotions or other changes Communicate and implement departmental policies and procedures in accordance with the company’s policies, procedures, and internal controls Monitors premises to detect crimes or disturbances, using closed circuit television monitors, and notifies authorities and or KRGC if applicable Completes surveillance reports and investigations for the KRGC and internal company executives Monitors team members to ensure all gaming regulations and reports are accurate and timely Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to the General Manager Responsible for the supervision, performance, training and development of the Surveillance department team members Develops and manages the departmental budget, including capital expenditures Ability to understand and use casino management programs Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back Observes all activity within assigned area offering assistance to all guests Observes activity and reports anything that is out of the ordinary Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships Ensures all guests are kept in play by providing friendly and helpful service at all interactions Utilizes open body language, politely speaks with and assists guests as needed Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests Maintains paperwork accuracy and efficiency within department/property standards Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same Empowered to resolve guest disputes quickly and efficiently Crosstrain in other departments Other duties as assigned Qualifications Experience and Qualifications: Must be at least 21 years of age or older and have the ability to obtain and retain a KRGC Level Gaming License. One year of direct customer contact experience, preferred Minimum of 5 years of law enforcement and/or casino security experience Minimum of 3 years of supervisory experience Display professionalism; excellent verbal and written communication skills Professional appearance as outlined in the Gilley’s Team Member Handbook Must be able to work both independently and as a member of a team Available to work required schedule which may include nights, weekends, holidays, and overtime as needed PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations Must be able to respond to visual and audible cues Must be able to read, write, speak and understand English Must be able to bend, reach, kneel and grip items Must be able to lift items weighing up to 50 pounds Able to physically restrain adults over 200 pounds Must be able to walk and stand for long periods of time (8-12 hours) Have a sense of urgency and keep up with fast paced business practices Operate in mentally and physically stressful situations Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.
Salary Min—
Salary Max—
Salary Currency—
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=81847&clientkey=4AD1C4A8B17B789315F0385EAFD2DAEF
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=81847&clientkey=4AD1C4A8B17B789315F0385EAFD2DAEF
First Seen At2026-05-31 19:05:23Z
Last Seen At2026-06-06 19:27:01Z
Last Checked At2026-06-06 19:27:01Z
Last Changed At2026-05-31 19:05:23Z
Inactive At—
Source Posted At2026-05-21 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=4AD1C4A8B17B789315F0385EAFD2DAEF/date=2026-06-06/2026-06-06T19-26-59-778Z-16428536d026c2e43843eb544eea8df7e52986318fa50ad92aa008a8f70dfffc.json
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    "description": "<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Job Summary: </span></span></strong></span></span></p>\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">The Director of Guest Safety </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">and Surveillance primary responsibilities include overseeing the daily operations of the Guest Safety Department, ensuring the safety and security of all guests, employees, and company assets.  The Director of Guest Safety and Surveillance oversees all functions of the Surveillance Department, in accordance with state gaming regulations, internal controls, Federal, State, and Local laws.  This 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costs</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain and update the list of evicted guests</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Administer training programs for assigned personnel to ensure effective security for gaming and money handling</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Coach, guide, and instruct personnel on the proper performance of their duties</span></span></span></span></li>\n\t<li 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style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Direct the work of employees, maintain production, and appraise employees’ productivity and efficiency to recommend promotions or other changes</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Communicate and implement departmental policies and procedures in accordance with the company’s policies, procedures, and internal controls</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Monitors premises to detect crimes or disturbances, using closed circuit television monitors, and notifies authorities and or KRGC if applicable</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Completes surveillance reports and investigations for the KRGC and internal company executives</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Monitors team members to ensure all gaming regulations and reports are accurate and timely</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to the General Manager</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Responsible for the supervision, performance, training and development of the Surveillance department team members</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Develops and manages the departmental budget, including capital expenditures</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to understand and use casino management programs</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Observes all activity within assigned area offering assistance to all guests</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Observes activity and reports anything that is out of the ordinary</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Ensures all guests are kept in play by providing friendly and helpful service at all interactions</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Utilizes open body language, politely speaks with and assists guests as needed</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Maintains paperwork accuracy and efficiency within department/property standards</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Empowered to resolve guest disputes quickly and efficiently </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span 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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Director of Guest Safety/Surveillance - Gilley's\",\"identifier\":\"J16T3581847\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/4AD1C4A8B17B789315F0385EAFD2DAEF/jobs/81847\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=4AD1C4A8B17B789315F0385EAFD2DAEF\",\"datePosted\":\"2026-05-21\",\"description\":\"Job DetailsJob Location: Gilley Physical - PARK CITY, KS 67147Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: NoneJob Summary: \\nThe Director of Guest Safety and Surveillance primary responsibilities include overseeing the daily operations of the Guest Safety Department, ensuring the safety and security of all guests, employees, and company assets.  The Director of Guest Safety and Surveillance oversees all functions of the Surveillance Department, in accordance with state gaming regulations, internal controls, Federal, State, and Local laws.  This role is responsible for the physical safeguarding of assets, and the protection of the property of both the patron, team members, and facility from illegal or non-compliant activity and to providing a safe environment for patrons and team members, in addition to providing them with outstanding guest service.\\n \\nEssential Job Functions:\\n\\n\\tDetermine manpower requirements and schedule personnel to provide optimal guest safety coverage with minimal labor costs\\n\\tMaintain and update the list of evicted guests\\n\\tAdminister training programs for assigned personnel to ensure effective security for gaming and money handling\\n\\tCoach, guide, and instruct personnel on the proper performance of their duties\\n\\tHandle hiring, training, skill development, performance reviews, and discipline of employees\\n\\tPrepare and coordinate the annual budget, including monitoring facilities and expenses\\n\\tCooperate with federal, state, and local law enforcement agencies on mutual concerns\\n\\tDirect the work of employees, maintain production, and appraise employees’ productivity and efficiency to recommend promotions or other changes\\n\\tCommunicate and implement departmental policies and procedures in accordance with the company’s policies, procedures, and internal controls\\n\\tMonitors premises to detect crimes or disturbances, using closed circuit television monitors, and notifies authorities and or KRGC if applicable\\n\\tCompletes surveillance reports and investigations for the KRGC and internal company executives\\n\\tMonitors team members to ensure all gaming regulations and reports are accurate and timely\\n\\tResponsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to the General Manager\\n\\tResponsible for the supervision, performance, training and development of the Surveillance department team members\\n\\tDevelops and manages the departmental budget, including capital expenditures\\n\\tAbility to understand and use casino management programs\\n\\tMust be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful\\n\\tBuilds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back\\n\\tObserves all activity within assigned area offering assistance to all guests\\n\\tObserves activity and reports anything that is out of the ordinary\\n\\tCapable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships\\n\\tEnsures all guests are kept in play by providing friendly and helpful service at all interactions\\n\\tUtilizes open body language, politely speaks with and assists guests as needed\\n\\tAssists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests\\n\\tMaintains paperwork accuracy and efficiency within department/property standards\\n\\tAdheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same\\n\\tEmpowered to resolve guest disputes quickly and efficiently \\n\\tCrosstrain in other departments\\n\\tOther duties as assigned\\nQualificationsExperience and Qualifications:\\n\\n\\tMust be at least 21 years of age or older and have the ability to obtain and retain a KRGC Level Gaming License.              \\n\\tOne year of direct customer contact experience, preferred\\n\\tMinimum of 5 years of law enforcement and/or casino security experience \\n\\tMinimum of 3 years of supervisory experience\\n\\tDisplay professionalism; excellent verbal and written communication skills \\n\\tProfessional appearance as outlined in the Gilley’s Team Member Handbook\\n\\tMust be able to work both independently and as a member of a team\\n\\tAvailable to work required schedule which may include nights, weekends, holidays, and overtime as needed\\n\\n\\n \\n\\nPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:\\n\\n\\n\\tPhysically mobile with reasonable accommodations\\n\\tMust be able to respond to visual and audible cues\\n\\tMust be able to read, write, speak and understand English\\n\\tMust be able to bend, reach, kneel and grip items\\n\\tMust be able to lift items weighing up to 50 pounds\\n\\tAble to physically restrain adults over 200 pounds\\n\\tMust be able to walk and stand for long periods of time (8-12 hours)\\n\\tHave a sense of urgency and keep up with fast paced business practices\\n\\tOperate in mentally and physically stressful situations\\n\\tMust be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust\\n\\n\\n \\n\\nResponsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.\",\"responsibilities\":\"Job Summary: \\nThe Director of Guest Safety and Surveillance primary responsibilities include overseeing the daily operations of the Guest Safety Department, ensuring the safety and security of all guests, employees, and company assets.  The Director of Guest Safety and Surveillance oversees all functions of the Surveillance Department, in accordance with state gaming regulations, internal controls, Federal, State, and Local laws.  This role is responsible for the physical safeguarding of assets, and the protection of the property of both the patron, team members, and facility from illegal or non-compliant activity and to providing a safe environment for patrons and team members, in addition to providing them with outstanding guest service.\\n \\nEssential Job Functions:\\n\\n\\tDetermine manpower requirements and schedule personnel to provide optimal guest safety coverage with minimal labor costs\\n\\tMaintain and update the list of evicted guests\\n\\tAdminister training programs for assigned personnel to ensure effective security for gaming and money handling\\n\\tCoach, guide, and instruct personnel on the proper performance of their duties\\n\\tHandle hiring, training, skill development, performance reviews, and discipline of employees\\n\\tPrepare and coordinate the annual budget, including monitoring facilities and expenses\\n\\tCooperate with federal, state, and local law enforcement agencies on mutual concerns\\n\\tDirect the work of employees, maintain production, and appraise employees’ productivity and efficiency to recommend promotions or other changes\\n\\tCommunicate and implement departmental policies and procedures in accordance with the company’s policies, procedures, and internal controls\\n\\tMonitors premises to detect crimes or disturbances, using closed circuit television monitors, and notifies authorities and or KRGC if applicable\\n\\tCompletes surveillance reports and investigations for the KRGC and internal company executives\\n\\tMonitors team members to ensure all gaming regulations and reports are accurate and timely\\n\\tResponsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to the General Manager\\n\\tResponsible for the supervision, performance, training and development of the Surveillance department team members\\n\\tDevelops and manages the departmental budget, including capital expenditures\\n\\tAbility to understand and use casino management programs\\n\\tMust be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful\\n\\tBuilds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back\\n\\tObserves all activity within assigned area offering assistance to all guests\\n\\tObserves activity and reports anything that is out of the ordinary\\n\\tCapable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships\\n\\tEnsures all guests are kept in play by providing friendly and helpful service at all interactions\\n\\tUtilizes open body language, politely speaks with and assists guests as needed\\n\\tAssists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests\\n\\tMaintains paperwork accuracy and efficiency within department/property standards\\n\\tAdheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same\\n\\tEmpowered to resolve guest disputes quickly and efficiently \\n\\tCrosstrain in other departments\\n\\tOther duties as assigned\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Gilley's\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=4AD1C4A8B17B789315F0385EAFD2DAEF\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1500 E 77TH ST N\",\"addressLocality\":\"PARK CITY\",\"addressRegion\":\"KS\",\"postalCode\":67147,\"addressCountry\":\"USA\"}},\"qualifications\":\"Experience and Qualifications:\\n\\n\\tMust be at least 21 years of age or older and have the ability to obtain and retain a KRGC Level Gaming License.              \\n\\tOne year of direct customer contact experience, preferred\\n\\tMinimum of 5 years of law enforcement and/or casino security experience \\n\\tMinimum of 3 years of supervisory experience\\n\\tDisplay professionalism; excellent verbal and written communication skills \\n\\tProfessional appearance as outlined in the Gilley’s Team Member Handbook\\n\\tMust be able to work both independently and as a member of a team\\n\\tAvailable to work required schedule which may include nights, weekends, holidays, and overtime as needed\\n\\n\\n \\n\\nPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:\\n\\n\\n\\tPhysically mobile with reasonable accommodations\\n\\tMust be able to respond to visual and audible cues\\n\\tMust be able to read, write, speak and understand English\\n\\tMust be able to bend, reach, kneel and grip items\\n\\tMust be able to lift items weighing up to 50 pounds\\n\\tAble to physically restrain adults over 200 pounds\\n\\tMust be able to walk and stand for long periods of time (8-12 hours)\\n\\tHave a sense of urgency and keep up with fast paced business practices\\n\\tOperate in mentally and physically stressful situations\\n\\tMust be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust\\n\\n\\n \\n\\nResponsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.\",\"experienceRequirements\":\"Experience and Qualifications:\\n\\n\\tMust be at least 21 years of age or older and have the ability to obtain and retain a KRGC Level Gaming License.              \\n\\tOne year of direct customer contact experience, preferred\\n\\tMinimum of 5 years of law enforcement and/or casino security experience \\n\\tMinimum of 3 years of supervisory experience\\n\\tDisplay professionalism; excellent verbal and written communication skills \\n\\tProfessional appearance as outlined in the Gilley’s Team Member Handbook\\n\\tMust be able to work both independently and as a member of a team\\n\\tAvailable to work required schedule which may include nights, weekends, holidays, and overtime as needed\\n\\n\\n \\n\\nPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:\\n\\n\\n\\tPhysically mobile with reasonable accommodations\\n\\tMust be able to respond to visual and audible cues\\n\\tMust be able to read, write, speak and understand English\\n\\tMust be able to bend, reach, kneel and grip items\\n\\tMust be able to lift items weighing up to 50 pounds\\n\\tAble to physically restrain adults over 200 pounds\\n\\tMust be able to walk and stand for long periods of time (8-12 hours)\\n\\tHave a sense of urgency and keep up with fast paced business practices\\n\\tOperate in mentally and physically stressful situations\\n\\tMust be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust\\n\\n\\n \\n\\nResponsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.\",\"validThrough\":\"2026-06-12\",\"educationRequirements\":\"Not Specified\"}",
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    "qualifications": "<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Experience and Qualifications:</span></span></strong></span></span></p>\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be at least 21 years of age or older and have the ability to obtain and retain a KRGC Level Gaming License.              </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">One year of direct customer contact experience, preferred</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Minimum of 5 years of law enforcement and/or casino security experience </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Minimum of 3 years of supervisory experience</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Display professionalism; excellent verbal and written communication skills </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Professional appearance as outlined in the Gilley’s Team Member Handbook</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to work both independently and as a member of a team</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Available to work required schedule which may include nights, weekends, holidays, and overtime as needed</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:</span></span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Physically mobile with reasonable accommodations</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to respond to visual and audible cues</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to read, write, speak and understand English</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to bend, reach, kneel and grip items</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to lift items weighing up to 50 pounds</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Able to physically restrain adults over 200 pounds</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to walk and stand for long periods of time (8-12 hours)</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Have a sense of urgency and keep up with fast paced business practices</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Operate in mentally and physically stressful situations</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.</span></span></span></span></p>",
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