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HOUSING NAVIGATOR

30C66F8AEF060EB2B6EE97CE4930B50D · YWCA Central Massachusetts - Worcester, MA 01608; 1 Salem Square, Worcester, MA, 1608, USA · Active · $20–$22 / hour · Paycom ATS

Job facts

FieldValue
Company30C66F8AEF060EB2B6EE97CE4930B50D
TitleHOUSING NAVIGATOR
Normalized title-
Department / team-
LocationWorcester, MA, United States
Work model-
Employment typeFull Time
Salary$20–$22 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2025-12-03 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Worcester.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company30C66F8AEF060EB2B6EE97CE4930B50D
Sourcea16e6e63-78c7-4a3b-adb1-7eea1ed69f14
ATS providerPaycom ATS

Description

Description The Housing Navigator researches and identifies available affordable housing options and establishes strong relationships with potential landlords, housing authorities and management companies. In addition, the Housing Navigator assists participants with advocacy, basic needs, and support, sustaining housing. The Housing Navigator also supports the Housing Manager with statistical data, community outreach and reporting. Hours: 35 hours per week, Monday through Friday 8:00am - 4:00pm with an hour lunch Prospects and develops new landlord relationships to support individuals experiencing homelessness and promote successful housing stabilization. Provides intensive home-based advocacy, including permanent housing planning, relocation support, landlord and tenant education, and guidance around available financial assistance. Serves as a liaison between landlords, providers, and staff to support positive communication and successful occupancy. Provides individual advocacy services to participants, including weekly one to one meetings, phone check ins, and virtual meetings. Co develops participant action plans that focus on crisis stabilization, long term wellbeing, and sustainable goals. Supports participants in identifying goals related to education, employment, childcare, and maintaining safe housing. Assists with referrals to substance use, mental health, and medical services as needed. Coordinates immediate and ongoing access to resources, including transportation, flex funding, crisis respite, supportive housing, and other services in collaboration with community partners. Builds and maintains strong relationships with domestic and sexual violence service providers, community agencies, businesses, and informal supports within the regions served. Answers calls, conducts intakes, and provides housing referrals and information to potential program participants. Completes accurate data entry and submits required reports for grant compliance. Addresses housing unit maintenance concerns by communicating with landlords and property management and advocating for necessary repairs. Stays informed about community housing issues and maintains active partnerships with housing and social service agencies in Central Massachusetts. Prepares and delivers community presentations on domestic violence and housing topics when requested. Collaborates with other residential advocates as needed. Performs additional duties as assigned by the Manager of Housing or YWCA management. Qualifications At least two years of experience in human or social services. Bachelor’s degree preferred, or an equivalent combination of education, training, and experience. Familiarity with domestic violence and gender-based issues. Strong organizational skills and the ability to demonstrate leadership. Proficiency in Spanish preferred. Computer literacy, including Word, Excel, and general internet use. Experience working with individuals from diverse cultures and backgrounds. Experience developing and delivering community presentations. Familiarity with LGBTQ+, HIV AIDS, mental health, and substance use populations. Access to a reliable vehicle for travel within service areas. Ability to work independently and as part of a team. Innovative thinking and a commitment to addressing poverty and barriers to housing. Knowledge of social service systems in Greater Worcester and North Central Massachusetts. Flexibility to adjust schedule to meet participant needs, which may include occasional evening or weekend hours. YWCA is an affirmative action/equal employment opportunity employer. Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply. ​​​​​​

Full job record

Job IDf2a44dbf774b3a54405b90273a4c6171dc5ef1c9
Org ID85d5008b-57a6-4670-8337-110491ec44e0
Source IDa16e6e63-78c7-4a3b-adb1-7eea1ed69f14
Board IDa16e6e63-78c7-4a3b-adb1-7eea1ed69f14
Providerpaycom
Provider Job Key413975
TitleHOUSING NAVIGATOR
Normalized Title
Statusactive
Activeyes
Location TextYWCA Central Massachusetts - Worcester, MA 01608; 1 Salem Square, Worcester, MA, 1608, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMA
CityWorcester
Salary Raw$20.00 - $21.50 Hourly
Salary Min20
Salary Max21.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=413975&clientkey=30C66F8AEF060EB2B6EE97CE4930B50D
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=413975&clientkey=30C66F8AEF060EB2B6EE97CE4930B50D
First Seen At2026-05-31 19:06:27Z
Last Seen At2026-06-06 09:55:36Z
Last Checked At2026-06-06 09:55:36Z
Last Changed At2026-05-31 19:06:27Z
Inactive At
Source Posted At2025-12-03 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=30C66F8AEF060EB2B6EE97CE4930B50D/date=2026-06-06/2026-06-06T09-55-33-997Z-6877c52359cd7cfaf8ac3bc3b3752b2bd11049c7939ac6c7b31062a78dff725e.json
Event Fields
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  "last_changed_at": "2026-05-31T19:06:27.307Z",
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In addition, the Housing Navigator assists participants with advocacy, basic needs, and support, sustaining housing. The Housing Navigator also supports the Housing Manager with statistical data, community outreach and reporting.\\r\\n\\r\\nHours: 35 hours per week, Monday through Friday 8:00am - 4:00pm with an hour lunch\\r\\n\\r\\n\\r\\n\\tProspects and develops new landlord relationships to support individuals experiencing homelessness and promote successful housing stabilization.\\r\\n\\tProvides intensive home-based advocacy, including permanent housing planning, relocation support, landlord and tenant education, and guidance around available financial assistance.\\r\\n\\tServes as a liaison between landlords, providers, and staff to support positive communication and successful occupancy.\\r\\n\\tProvides individual advocacy services to participants, including weekly one to one meetings, phone check ins, and virtual meetings.\\r\\n\\tCo develops participant action plans that focus on crisis stabilization, long term wellbeing, and sustainable goals.\\r\\n\\tSupports participants in identifying goals related to education, employment, childcare, and maintaining safe housing.\\r\\n\\tAssists with referrals to substance use, mental health, and medical services as needed.\\r\\n\\tCoordinates immediate and ongoing access to resources, including transportation, flex funding, crisis respite, supportive housing, and other services in collaboration with community partners.\\r\\n\\tBuilds and maintains strong relationships with domestic and sexual violence service providers, community agencies, businesses, and informal supports within the regions served.\\r\\n\\tAnswers calls, conducts intakes, and provides housing referrals and information to potential program participants.\\r\\n\\tCompletes accurate data entry and submits required reports for grant compliance.\\r\\n\\tAddresses housing unit maintenance concerns by communicating with landlords and property management and advocating for necessary repairs.\\r\\n\\tStays informed about community housing issues and maintains active partnerships with housing and social service agencies in Central Massachusetts.\\r\\n\\tPrepares and delivers community presentations on domestic violence and housing topics when requested.\\r\\n\\tCollaborates with other residential advocates as needed.\\r\\n\\tPerforms additional duties as assigned by the Manager of Housing or YWCA management.\\r\\n\\r\\nQualifications\\r\\n\\r\\n\\tAt least two years of experience in human or social services.\\r\\n\\tBachelor&rsquo;s degree preferred, or an equivalent combination of education, training, and experience.\\r\\n\\tFamiliarity with domestic violence and gender-based issues.\\r\\n\\tStrong organizational skills and the ability to demonstrate leadership.\\r\\n\\tProficiency in Spanish preferred.\\r\\n\\tComputer literacy, including Word, Excel, and general internet use.\\r\\n\\tExperience working with individuals from diverse cultures and backgrounds.\\r\\n\\tExperience developing and delivering community presentations.\\r\\n\\tFamiliarity with LGBTQ+, HIV AIDS, mental health, and substance use populations.\\r\\n\\tAccess to a reliable vehicle for travel within service areas.\\r\\n\\tAbility to work independently and as part of a team.\\r\\n\\tInnovative thinking and a commitment to addressing poverty and barriers to housing.\\r\\n\\tKnowledge of social service systems in Greater Worcester and North Central Massachusetts.\\r\\n\\tFlexibility to adjust schedule to meet participant needs, which may include occasional evening or weekend hours.\\r\\n\\r\\n\\r\\nYWCA is an affirmative action/equal employment opportunity employer.\\r\\n\\r\\nSurvivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.\\r\\n​​​​​​\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"The Housing Navigator researches and identifies&nbsp;available affordable housing options and establishes&nbsp;strong relationships with potential landlords, housing authorities and management companies. In addition, the Housing Navigator assists participants with advocacy, basic needs, and support, sustaining housing. The Housing Navigator also supports the Housing Manager with statistical data, community outreach and reporting.\\r\\n\\r\\nHours: 35 hours per week, Monday through Friday 8:00am - 4:00pm with an hour lunch\\r\\n\\r\\n\\r\\n\\tProspects and develops new landlord relationships to support individuals experiencing homelessness and promote successful housing stabilization.\\r\\n\\tProvides intensive home-based advocacy, including permanent housing planning, relocation support, landlord and tenant education, and guidance around available financial assistance.\\r\\n\\tServes as a liaison between landlords, providers, and staff to support positive communication and successful occupancy.\\r\\n\\tProvides individual advocacy services to participants, including weekly one to one meetings, phone check ins, and virtual meetings.\\r\\n\\tCo develops participant action plans that focus on crisis stabilization, long term wellbeing, and sustainable goals.\\r\\n\\tSupports participants in identifying 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partnerships with housing and social service agencies in Central Massachusetts.\\r\\n\\tPrepares and delivers community presentations on domestic violence and housing topics when requested.\\r\\n\\tCollaborates with other residential advocates as needed.\\r\\n\\tPerforms additional duties as assigned by the Manager of Housing or YWCA management.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"YWCA CENTRAL MASSACHUSETTS INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=30C66F8AEF060EB2B6EE97CE4930B50D\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1 Salem Square\",\"addressLocality\":\"Worcester\",\"addressRegion\":\"MA\",\"postalCode\":1608,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\n\\r\\n\\tAt least two years of experience in human or social services.\\r\\n\\tBachelor&rsquo;s degree preferred, or an equivalent combination of education, 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an affirmative action/equal employment opportunity employer.\\r\\n\\r\\nSurvivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.\\r\\n​​​​​​\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"\\r\\n\\r\\n\\tAt least two years of experience in human or social services.\\r\\n\\tBachelor&rsquo;s degree preferred, or an equivalent combination of education, training, and experience.\\r\\n\\tFamiliarity with domestic violence and gender-based issues.\\r\\n\\tStrong organizational skills and the ability to demonstrate leadership.\\r\\n\\tProficiency in Spanish preferred.\\r\\n\\tComputer literacy, including Word, Excel, and general internet use.\\r\\n\\tExperience working with individuals from diverse cultures and backgrounds.\\r\\n\\tExperience developing and delivering community presentations.\\r\\n\\tFamiliarity with LGBTQ+, HIV AIDS, mental health, and substance use populations.\\r\\n\\tAccess to a reliable vehicle for travel within service areas.\\r\\n\\tAbility to work independently and as part of a team.\\r\\n\\tInnovative thinking and a commitment to addressing poverty and barriers to housing.\\r\\n\\tKnowledge of social service systems in Greater Worcester and North Central Massachusetts.\\r\\n\\tFlexibility to adjust schedule to meet participant needs, which may include occasional evening or weekend hours.\\r\\n\\r\\n\\r\\nYWCA is an affirmative action/equal employment opportunity employer.\\r\\n\\r\\nSurvivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.\\r\\n​​​​​​\\r\\n\\r\\n&nbsp;\\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"4 Year Degree\"}",
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roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Familiarity with domestic violence and gender-based issues.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Strong organizational skills and the ability to demonstrate leadership.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Proficiency in Spanish preferred.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Computer literacy, including Word, Excel, and general internet use.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Experience working with individuals from diverse cultures and backgrounds.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Experience developing and delivering community presentations.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Familiarity with LGBTQ+, HIV AIDS, mental health, and substance use populations.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Access to a reliable vehicle for travel within service areas.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Ability to work independently and as part of a team.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Innovative thinking and a commitment to addressing poverty and barriers to housing.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Knowledge of social service systems in Greater Worcester and North Central Massachusetts.</span></span></span></span></span></li>\r\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:16px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Flexibility to adjust schedule to meet participant needs, which may include occasional evening or weekend hours.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><strong><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">YWCA is an affirmative action/equal employment opportunity employer.</span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><strong><span style=\"font-size:11.0pt\"><span calibri=\"\" style=\"font-family:\">Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.</span></span></strong></span></span></p>\r\n​​​​​​</div>\r\n\r\n<p>&nbsp;</p>\r\n",
    "descriptionTitle": "Description",
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    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2023-03-20T11:47:10.000Z",
      "timezone": "America/Chicago",
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    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
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  },
  "preview": {
    "jobId": 413975,
    "isHotJob": false,
    "jobTitle": "HOUSING NAVIGATOR",
    "postedOn": "",
    "locations": "YWCA Central Massachusetts - Worcester, MA 01608",
    "remoteType": "",
    "description": "The Housing Navigator researches and identifies available affordable housing options and establishes strong relationships with potential landlords, ho...",
    "positionType": "Full Time"
  },
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}
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