Senior Logistics Manager

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    "ExternalDescriptionStr": "<strong>Job Responsibilities</strong><br>- Logistics Partner Management<br>Build, manage, and develop relationships with 3PLs that utilize SHEIN’s vendor services to support marketplace operations.<br>- Conduct regular performance reviews with logistics partners, evaluating service quality, cost-effectiveness, and on-time deliveries.<br>Provide guidance and education to logistics partners and 3PLs on U.S. transportation compliance standards and regulations.<br>- Fulfillment Solution Development<br>Partner with the seller business development team to identify and implement efficient logistics solutions tailored for marketplace operations.<br>- Optimize logistics and shipping models to minimize fulfillment costs for merchants while ensuring service quality and timeliness.<br>- Performance Optimization and Issue Management<br>Collaborate with the business development team to identify and resolve logistics performance challenges, such as delays and quality issues.<br>- Develop and execute improvement strategies to enhance fulfillment performance and improve the customer experience.<br>- Monitoring and Analytics<br>Work closely with the data team to develop logistics monitoring systems, dashboards, and performance scorecards for tracking partner and platform-level efficiency.<br>- Conduct regular business and performance reviews with logistics vendors, leveraging data insights to identify opportunities for improvement.<br>- Creating Merchant Fulfillment Standards<br>Work collaboratively with the Merchant Management and Governance teams to establish clear and standardized fulfillment and delivery criteria for all merchants and vendors.<br>- Mitigate risks related to pickup and transportation by establishing and enforcing operational protocols and clearly defined expectations for logistics vendors and merchants.<br>- System Optimization (TMS)<br>Partner with the Transport Management System (TMS) Product Manager team to continuously enhance and adapt TMS capabilities to meet the evolving logistics needs of the marketplace.<br>- Ensure the system effectively supports order allocation, seamless information flow, and transparency in logistics data across the platform.<br><strong>Job Requirements</strong><br>- A Bachelor’s degree or higher in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees are a plus.<br>- 8+ years of proven experience in logistics vendor management, logistics operations, or logistics procurement. Prior experience in developing and managing marketplace or e-commerce logistics solutions is highly preferred.<br>- Demonstrated expertise in analyzing logistics data and implementing data-driven strategies to optimize supply chain performance.<br>- Exceptional analytical and problem-solving skills with a strong ability to interpret complex data and turn insights into impactful, actionable outcomes.<br>- Outstanding stakeholder management skills, with a proven ability to collaborate effectively across cross-functional teams and build strong partnerships with vendors and internal teams.<br>- Familiarity and hands-on experience with Transport Management Systems (TMS) or other logistics data systems is highly desirable.<br>- Fluency in English is required; proficiency in Chinese is preferred and will be considered an advantage for the role.",
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