Area General Manager

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    "jobId": 157101,
    "level": "Management",
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    "description": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">A FirstCall Mechanical Company&nbsp;&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>AREA GENERAL MANAGER&nbsp;</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Location:&nbsp;&nbsp;</strong>Charlotte, NC&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>WHO IS FIRSTCALL MECHANICAL?&nbsp;</strong>&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">STR Mechanical is a commercial and industrial HVAC services provider in the Charlotte metro area. Founded in 2006, STR Mechanical partnered with&nbsp;FirstCall&nbsp;Mechanical in 2023.&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.&nbsp;&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">FirstCall Mechanical not only partners with companies to nurture growth in the market but also provides equal focus on employee growth and development as well.&nbsp; We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.&nbsp;&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>BENEFITS&nbsp;OVERVIEW</strong>&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">FirstCall&nbsp;Mechanical values our employees&#39; well-being, growth, and success! Employees are offered a robust benefits package, including:&nbsp;&nbsp;</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Competitive Weekly Pay</strong>&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Comprehensive Healthcare Coverage</strong>&nbsp;- Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Financial Resources&nbsp;</strong>- 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short &amp; Long-Term Disability&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Time-Off &amp; Holidays&nbsp;</strong>- Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Career Growth &amp; Development</strong>- Company-sponsored education and career advancement programs like the&nbsp;FirstCall&nbsp;Academy, the Learning &amp; Education Assistance Program (LEAP), and the&nbsp;FirstCall&nbsp;Progression Program&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Generous Referral Bonus</strong>&nbsp;of $2,500 per referral&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Role-Specific Perks</strong>&nbsp;- Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances&nbsp;</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>POSITION OVERVIEW&nbsp;</strong>&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">The Area General Manager is the single point of accountability for the performance, growth, and culture of the Charlotte operation. This role owns the P&amp;L, leads day-to-day business execution, develops talent, and creates the plan to grow revenue, margin, and customer value in the market.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ideal candidates will have progressive leadership experience in commercial HVAC, mechanical services, or a related field service business, with a demonstrated record of growing performance and leading teams. This role is well suited for an ambitious, hands-on<br />\nleader who wants both local ownership and the support of a broader growth platform.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>JOB RESPONSIBILITIES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Lead the Charlotte business with full responsibility for growth, profitability, and operating performance.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Build, coach, and retain a high-performing team across service, projects, sales, and support functions.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Develop and execute a clear annual business plan with targets for revenue, margin, customer growth, and operational excellence.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Drive accountability through KPIs, dashboards, and regular operating reviews.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Partner closely with customers and the commercial team to win new business and expand existing relationships.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ensure strong execution in service delivery, project performance, safety, quality, and customer experience.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Collaborate across the FirstCall platform to share best practices and capture scale advantages.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Champion a culture of urgency, ownership, professionalism, and continuous improvement.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>ACCOUNTABILITIES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Achievement of established goals and objectives &ndash; safety, financial, cultural, brand reputation</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Elite level of customer service to ensure we continue to be the first call our customers make for their HVAC and mechanical services needs</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>ORGANIZATIONAL ALIGNMENT</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">This position reports directly to the Regional Vice President and collaborates cross-functionally with other branch leaders and support team members to fulfill position expectations.</span></span></p>\n",
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Founded in 2006, STR Mechanical partnered with&nbsp;FirstCall&nbsp;Mechanical in 2023.&nbsp;\\n\\nFirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.&nbsp;&nbsp;\\n\\nFirstCall Mechanical not only partners with companies to nurture growth in the market but also provides equal focus on employee growth and development as well.&nbsp; We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.&nbsp;&nbsp;\\n\\nBENEFITS&nbsp;OVERVIEW&nbsp;\\n\\nFirstCall&nbsp;Mechanical values our employees&#39; well-being, growth, and success! Employees are offered a robust benefits package, including:&nbsp;&nbsp;\\n\\n\\n\\tCompetitive Weekly Pay&nbsp;\\n\\tComprehensive Healthcare Coverage&nbsp;- Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)&nbsp;\\n\\tFinancial Resources&nbsp;- 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short &amp; Long-Term Disability&nbsp;\\n\\tTime-Off &amp; Holidays&nbsp;- Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans&nbsp;\\n\\tCareer Growth &amp; Development- Company-sponsored education and career advancement programs like the&nbsp;FirstCall&nbsp;Academy, the Learning &amp; Education Assistance Program (LEAP), and the&nbsp;FirstCall&nbsp;Progression Program&nbsp;\\n\\tGenerous Referral Bonus&nbsp;of $2,500 per referral&nbsp;\\n\\tRole-Specific Perks&nbsp;- Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances&nbsp;\\n\\n\\nPOSITION OVERVIEW&nbsp;&nbsp;\\n\\nThe Area General Manager is the single point of accountability for the performance, growth, and culture of the Charlotte operation. This role owns the P&amp;L, leads day-to-day business execution, develops talent, and creates the plan to grow revenue, margin, and customer value in the market.\\n\\nIdeal candidates will have progressive leadership experience in commercial HVAC, mechanical services, or a related field service business, with a demonstrated record of growing performance and leading teams. 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Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.&nbsp;\\n\\nFirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall&rsquo;s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.\\n\\n&nbsp;\\n\\n&nbsp;\\n\",\"responsibilities\":\"A FirstCall Mechanical Company&nbsp;&nbsp;\\n\\nAREA GENERAL MANAGER&nbsp;\\n\\nLocation:&nbsp;&nbsp;Charlotte, NC&nbsp;\\n\\nWHO IS FIRSTCALL MECHANICAL?&nbsp;&nbsp;\\n\\nSTR Mechanical is a commercial and industrial HVAC services provider in the Charlotte metro area. 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Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.&nbsp;\\n\\nFirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall&rsquo;s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.\\n\\n&nbsp;\\n\\n&nbsp;\\n\",\"experienceRequirements\":\"&nbsp;\\n\\n\\n\\t7&ndash;10+ years of progressive leadership experience in commercial HVAC, mechanical services, or a related field service environment.\\n\\tProven track record of growing a branch, region, or business unit while improving profitability.\\n\\tStrong P&amp;L leadership skills, including pricing, margin management, forecasting, and resource allocation.\\n\\tAbility to lead from the front and connect with technicians, managers, and customers.\\n\\tExperience recruiting, coaching, and developing strong teams.\\n\\tComfortable in a fast-paced, performance-driven, growth environment.\\n\\tSolid understanding of commercial HVAC service operations; technical fluency is strongly preferred.\\n\\n\\nBEHAVIORAL PROFILE\\n\\n\\n\\tTeam builder, Approachable\\n\\tStrong communicator\\n\\tHigh accountability, Results-oriented\\n\\tCreative problem solver\\n\\tCollaborator\\n\\tEntrepreneurial spirit\\n\\n\\nNOTE: This job description is not intended to be all-inclusive. 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    "qualifications": "<p>&nbsp;</p>\n\n<ul>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">7&ndash;10+ years of progressive leadership experience in commercial HVAC, mechanical services, or a related field service environment.</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Proven track record of growing a branch, region, or business unit while improving profitability.</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Strong P&amp;L leadership skills, including pricing, margin management, forecasting, and resource allocation.</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Ability to lead from the front and connect with technicians, managers, and customers.</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Experience recruiting, coaching, and developing strong teams.</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Comfortable in a fast-paced, performance-driven, growth environment.</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Solid understanding of commercial HVAC service operations; technical fluency is strongly preferred.</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\"><strong>BEHAVIORAL PROFILE</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Team builder, Approachable</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Strong communicator</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">High accountability, Results-oriented</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Creative problem solver</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Collaborator</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\">Entrepreneurial spirit</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\"><strong>NOTE:</strong> This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.&nbsp;</span></span></p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:12px\"><em><strong>FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall&rsquo;s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.</strong></em></span></span></p>\n\n<p>&nbsp;</p>\n\n<p>&nbsp;</p>\n",
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