Solutions Engineer

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  "last_changed_at": "2026-05-29T22:59:39.886Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Ann Arbor, Michigan",
    "city": "Ann Arbor",
    "region": "MI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
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  "inferred_at": "2026-06-06T07:33:26.852Z",
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    "language": "en",
    "location": {
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      "city": "Ann Arbor",
      "region": "MI",
      "country": "United States",
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    "countries": [
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  "remote_policy": "hybrid",
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{
  "title": "Solutions Engineer",
  "offices": [
    {
      "id": 4038685003,
      "name": "Ann Arbor/Hybrid",
      "location": "Ann Arbor, Michigan, United States",
      "child_ids": [],
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    {
      "id": 4038684003,
      "name": "Harrisburg/Hybrid",
      "location": "Middletown, Pennsylvania, United States",
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    {
      "id": 4038876003,
      "name": "Houston/Hybrid",
      "location": null,
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  "language": "en",
  "location": {
    "name": "Ann Arbor, Michigan "
  },
  "metadata": [
    {
      "id": 4000533003,
      "name": "Job Description",
      "value": "SYNOPSIS:\t\nSolution Engineer I (SE) serve as strategic technical consultants and project leaders, supporting Automation Solutions sales, applied system development, and project initiatives across focused vertical markets. Operating with a high level of autonomy, SEs design, implement, and support advanced solutions that integrate Phoenix Contact’s complex technical products with third-party components to meet specific customer or industry segment needs. These specialists interpret and translate customer specifications into functional concepts, delivering tailored application solutions that address operational challenges and align with industry best practices.\nIndustries served include oil and gas, water/wastewater treatment, building automation, data centers, transportation infrastructure, electric power, automotive, and network & security. Solution Engineers are strategically positioned to drive innovation, organizational agility, and long-term business value.\n\nCOMPETENCY PROFILE: \n•\tGlobal Competencies: Initiative; Comprehensive Thinking (Personal Credibility); Collaboration; Willingness to Learn \n\nRESPONSIBILITIES:\n•\tDevelop an expert area of specialization (industry/technology) as directed by manager and attain related certifications\n•\tMentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction\n•\tDesign training programs and training material to support complex control system projects\n•\tDevelop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment\n•\tProvide applied solution design and engineering support to the Control and Industry Solutions team\n•\tIndependently qualify and gather input for designs through functional specification review or by direct customer interaction\n•\tProvide pre-sales technical support and develop a concept framework based on customer requirements and industry standards and practices\n•\tDevelop and implement test plans to validate proposed solutions\n•\tDevelop and serve as technical lead on ‘proof of concept’ or pilot applications\n•\tProvide project management as required, and advise project team on technical issues throughout the project lifecycle\n•\tDevelop, implement, and provide on-site installation start-up support\n•\tPerform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites\n•\tResearch and understand existing competitive and emerging products and technologies\n•\tDocument and internally communicate data supporting the development of new products to meet focus market/customer requirements\n•\tSupport the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end-user, and system integrator focused accounts within primary and supported market segments\n•\tSupport Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions\n•\tDevelop and conduct control solution presentations and technology seminars to targeted audiences\n•\tPosition Phoenix Contact as a technology leader through active involvement in industry related technical associations\n•\tDevelop and maintain an expert understanding of industrial networking and communication technologies.  Specific expertise in Industrial Ethernet Protocols:  Profinet, Ethernet/IP, and Modbus TCP\n•\tDevelop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O\n•\tMaintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc.\n•\tAttendance and participation in accordance with corporate policies in local, national, and international meetings\n•\tKeeps others informed during projects/work efforts by sharing relevant ideas and information\n•\tSolves problems in a timely manner by identifying customer needs and/or satisfaction levels\n•\tBuilds mutually beneficial relationships focused on assistance, cooperation, information sharing, and support\n•\tGains support for win-win solutions that address the needs of those involved\n•\tBuilds strong relationships and optimal results by employing the winning solutions value-based approach and techniques \n•\tLooks for and seizes profitable business opportunities\n•\tIntroduces or develops new and improved methods, products, procedures, or technologies\n•\tDemonstrates knowledge and/or ability in a technical area\n•\tDemonstrates initiative by understanding what actions need to be taken and completes these tasks while seeking the perspective of others as required\n•\tDemonstrates an honest and forthright presence by taking responsibility for own mistakes and not blaming others, and by doing what he/she commits to doing\n•\tWorks as a team player to make a difference within the business and expresses gratitude and appreciation to others who have provided information, assistance, or support\n•\tReadily handles change through taking advantage of lifelong learning opportunities and being open minded and curious in the face of new challenges\n•\tOther duties as assigned by the Manager\n\nQUALIFICATIONS:\n•\tBachelor’s degree in engineering or technical focus preferred\n•\tBSEE/EET/MFET/Computer Engineering\n•\tMinimum associate’s technical degree and equivalent experience\n•\tMinimum of 4 years industrial automation experience                                 \n•\tCertified PROFINET Network Engineer\n•\tIndustry specific controls system design and programming experience\n•\tMotivated self-starter with the ability to work autonomously and as part of a team\n•\tAbility to set priorities and perform simultaneous tasks\n•\tAbility to meet deadlines and adjust to changing priorities to meet business goals\n•\tExcellent written and verbal communication skills\n•\tProficient computer skills (Word, Excel, PowerPoint)\n•\tEffective interpersonal skills with comfort in delivering group presentations\n•\tAdvanced/Expert level knowledge in one or more of the following areas:\n•\tIEC 61131 programming software (PC Worx, CodeSys, PLCNext Engineer)\n•\tHMI/SCADA applications and software\n•\tEthernet (Modbus/TCP, Ethernet/IP, Profinet, IEC 61850, DNP3)\n•\tWireless (900mHz, 802.11, Bluetooth) – ability to conduct site surveys\n•\tFieldbus (INTERBUS, Profibus, DeviceNet, etc.)\n•\tSafety (controllers, relays, bridge, IS I/O)\n•\tDemonstrate initiative by understanding what actions need to be taken and completing the required tasks while seeking the perspective of others as required\n•\tDemonstrate an honest and forthright presence by taking responsibility for own mistakes and not blaming others, and by doing what he / she commits to doing\n•\tWork as a team player to make a difference within the business and express gratitude and appreciation to others who have provided information, assistance, or support\n•\tReadily handle change through taking advantage of lifelong learning opportunities and being open minded and curious in the face of new challenges\n•\tDemonstrates a willingness to collaborate with others, build relationships, and involve others in decision making. \n•\tDemonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and focusing on outcomes. \n•\tDemonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands. \n•\tDemonstrates the ability to drive customer value through knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for customers. \n•\tDemonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed. Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward. \n\nESSENTIAL JOB FUNCTIONS:\n•\t35% Travel Requirement (2% - 5% Overseas)\n•\tMust be able to lift 60 pounds\n•\tMust be able to sit and/or stand for extended periods of time (2-4 hours at a time)\n•\tMust be able to work on a computer for extended periods of time (up to 4 hours at a time)\n•\tMust be able to travel in vehicles (automobiles, trains, and planes) for up to 10 hours\n•\tMust be able to communicate effectively in verbal and written English\n•\tMust comply with company dress code guidelines\n•\tPunctuality and attendance in accordance with company policies\n•\tTimely reporting of expenses\n•\tRegular and on-time attendance. \n•\tThis is a hybrid position requiring at least three days in the office, unless otherwise specified.",
      "value_type": "long_text"
    }
  ],
  "updated_at": "2026-05-15T16:08:41-04:00",
  "departments": [
    {
      "id": 4005926003,
      "name": "Engineering Services",
      "child_ids": [],
      "parent_id": null
    }
  ],
  "company_name": "Phoenix Contact",
  "requisition_id": 5662709003,
  "first_published": "2025-11-24T15:03:28-05:00",
  "application_deadline": null
}