Remote Consumer Eligibility Specialist

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    "jobTitle": "Remote Consumer Eligibility Specialist",
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    "description": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">It&#39;s truly an exciting time to be a part of <strong>Vimo</strong></span><strong> </strong><strong><span style=\"font-family:Arial,sans-serif\">&reg;</span></strong><strong><span style=\"font-family:Arial,sans-serif\">!</span></strong><span style=\"font-family:Arial,sans-serif\"> &nbsp;At Vimo, we are committed to building each other up and infusing a motivating and positive work environment. Our vision has always been to make finding and enroll in health insurance simple&mdash;this is more important now than ever before.</span></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">We are looking for <strong>Remote Consumer Eligibility Specialist </strong>to join our elite teams. As a Remote Consumer Service Representative, you&rsquo;ll deliver an amazing consumer experience, helping millions of consumers across the country navigate the mystery of health insurance enrollment through our award-winning cloud-based tools.</span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Responsibilities</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Consumer Support:</span></strong><span style=\"font-family:Arial,sans-serif\"> Handle inbound and outbound calls, providing the highest level of service consistently.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Primary Focus:</span></strong><span style=\"font-family:Arial,sans-serif\"> Interview applicants to collect essential financial details to facilitate the healthcare enrollment process.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Data Entry:</span></strong><span style=\"font-family:Arial,sans-serif\"> Accurate application data entry and management of online chat inquiries.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Problem Solving:</span></strong><span style=\"font-family:Arial,sans-serif\"> Utilize creative problem-solving skills to assist consumers with plan selection and eligibility determination.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Compliance:</span></strong><span style=\"font-family:Arial,sans-serif\"> Interpret and follow defined procedures, policies, and regulated guidelines for all communication channels.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Training:</span></strong><span style=\"font-family:Arial,sans-serif\"> Participate in extensive self-study and testing; maintaining eligibility is dependent upon passing required certification exams.</span></span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Required Qualification: </span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Minimum 1&ndash;2 years of experience interpreting and applying Medicaid policies and regulations, determining Medicaid eligibility in a public assistance or professional environment. </span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Previous Eligibility or Managed Care Organization (MCO) Enrollment Counseling Specialist are encouraged is a plus. </span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Moderate to advanced computer skills with a high level of comfort learning new technology</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Excellent verbal and written communication skills with a self-motivated, success-driven attitude</span></span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Preferred Experience: </span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Bilingual (Spanish/English) is a plus.</span></span></span></li>\n</ul>\n",
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Our vision has always been to make finding and enroll in health insurance simple&mdash;this is more important now than ever before.\\n\\nWe are looking for Remote Consumer Eligibility Specialist to join our elite teams. As a Remote Consumer Service Representative, you&rsquo;ll deliver an amazing consumer experience, helping millions of consumers across the country navigate the mystery of health insurance enrollment through our award-winning cloud-based tools.\\n\\n&nbsp;\\n\\n&nbsp;\\n\\nResponsibilities\\n\\n\\n\\tConsumer Support: Handle inbound and outbound calls, providing the highest level of service consistently.\\n\\tPrimary Focus: Interview applicants to collect essential financial details to facilitate the healthcare enrollment process.\\n\\tData Entry: Accurate application data entry and management of online chat inquiries.\\n\\tProblem Solving: Utilize creative problem-solving skills to assist consumers with plan selection and eligibility determination.\\n\\tCompliance: Interpret and follow defined procedures, policies, and regulated guidelines for all communication channels.\\n\\tTraining: Participate in extensive self-study and testing; maintaining eligibility is dependent upon passing required certification exams.\\n\\n\\nRequired Qualification: \\n\\n\\n\\tMinimum 1&ndash;2 years of experience interpreting and applying Medicaid policies and regulations, determining Medicaid eligibility in a public assistance or professional environment. \\n\\tPrevious Eligibility or Managed Care Organization (MCO) Enrollment Counseling Specialist are encouraged is a plus. \\n\\tModerate to advanced computer skills with a high level of comfort learning new technology\\n\\tExcellent verbal and written communication skills with a self-motivated, success-driven attitude\\n\\n\\nPreferred Experience: \\n\\n\\n\\tBilingual (Spanish/English) is a plus.\\n\\nRequirementsTo be successful in this remote role, you must have a dedicated, private, and secure workspace and meet the following:\\n\\n\\n\\tAge: Must be 18 years of age or older.\\n\\tBackground: Must complete a background check and drug test within 3 days of offer.\\n\\tConnection: Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required.\\n\\tCompatibility: NOT compatible with Mobile Internet Service Providers (e.g., T-Mobile), Satellite, Wi-Fi internet access, or Wi-Fi adapters/extenders.\\n\\tInternet Speed: Minimum 35 mb/s with ethernet.\\n\\tHardware: Personal device with a functioning camera is required for the initial 3-week training period.\\n\\tPre-Employment Assessment: Candidates will be evaluated on a core competency set that includes written and verbal communication, technical proficiency (computer and internet navigation), and fundamental mathematical skills.&nbsp; \\n\\n\\nWhat we offer&nbsp;\\n\\n\\n\\tCompetitive Pay: \\n\\n\\t\\n\\t\\t$17.50 per hour, plus performance incentives.\\n\\t\\t$19.50 Spanish Bilingual per hour, plus performance incentives.\\n\\t\\n\\t\\n\\tPaid Training: Committed full attendance for a paid 3-week training period.\\n\\tGrowth: Many opportunities to grow within the largest state-based marketplace footprint in the country.\\n\\n\",\"responsibilities\":\"It&#39;s truly an exciting time to be a part of Vimo &reg;! &nbsp;At Vimo, we are committed to building each other up and infusing a motivating and positive work environment. 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    "qualifications": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">To be successful in this remote role, you must have a dedicated, private, and secure workspace and meet the following:</span></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Age:</span></strong><span style=\"font-family:Arial,sans-serif\"> Must be 18 years of age or older.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Background:</span></strong><span style=\"font-family:Arial,sans-serif\"> Must complete a background check and drug test within 3 days of offer.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Connection:</span></strong><span style=\"font-family:Arial,sans-serif\"> Cable/Fiber Broadband Internet with a hard-wired ethernet<strong> </strong>connection is required.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Compatibility:</span></strong><span style=\"font-family:Arial,sans-serif\"> <strong>NOT</strong> compatible with Mobile Internet Service Providers (e.g., T-Mobile), Satellite, Wi-Fi internet access, or Wi-Fi adapters/extenders.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Internet Speed:</span></strong><span style=\"font-family:Arial,sans-serif\"> Minimum 35 mb/s with ethernet.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Hardware:</span></strong><span style=\"font-family:Arial,sans-serif\"> Personal device with a functioning camera is required for the initial 3-week training period.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Pre-Employment Assessment:</span></strong><span style=\"font-family:Arial,sans-serif\"> Candidates will be evaluated on a core competency set that includes written and verbal communication, technical proficiency (computer and internet navigation), and fundamental mathematical skills.&nbsp; </span></span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">What we offer&nbsp;</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Competitive Pay:</span></strong> </span></span>\n\n\t<ul style=\"list-style-type:circle\">\n\t\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">$17.50 per hour, plus performance incentives.</span></span></span></li>\n\t\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">$19.50 Spanish Bilingual per hour, plus performance incentives.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Paid Training:</span></strong><span style=\"font-family:Arial,sans-serif\"> Committed full attendance for a paid 3-week training period.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Growth:</span></strong><span style=\"font-family:Arial,sans-serif\"> Many opportunities to grow within the largest state-based marketplace footprint in the country.</span></span></span></li>\n</ul>\n",
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