Shop Assistants Permanent & Part - time - Whale Coast ( Hermanus)

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{
  "list_job": {
    "id": "309",
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    "location": {
      "city": "Cape Town",
      "state": "Western Cape "
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    "departmentId": "18454",
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    "jobOpeningName": "Shop Assistants Permanent & Part - time - Whale Coast ( Hermanus)",
    "departmentLabel": "Faithful to Nature",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Cape Town",
      "state": "Western Cape ",
      "postalCode": "8000",
      "addressCountry": "South Africa"
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    "datePosted": "2026-05-08",
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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">Shop Assistants Permanent &amp; Part - time - Whale Coast Mall ( Hermanus) </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">An exciting opportunity at Faithful to Nature has become available for Shop Assistants &amp; Part - time Shop Assistants at our store. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">The successful candidate will have strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Faithful to Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service. This is a unique opportunity for someone who is passionate about Faithful to Nature's ethos and delivering exceptional customer service! </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Responsibilities </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Uphold Company brand and standards at all times.</span><br></li>\n<li><span style=\"font-size: 10pt\">Conduct price and feature comparisons to facilitate purchasing.</span></li>\n<li><span style=\"font-size: 10pt\">Maximise store sales targets and encourage multiple sales.</span></li>\n<li><span style=\"font-size: 10pt\">Provide customers with up to date advise and general knowledge of our Product and Environment.</span><br></li>\n<li><span style=\"font-size: 10pt\">Coordinate with the team to provide excellent customer service (especially during peak times).</span></li>\n<li><span style=\"font-size: 10pt\">Inform customers about discounts and special offers in store. </span><br></li>\n<li><span style=\"font-size: 10pt\">Stay up-to-date with new products/services.</span></li>\n<li><span style=\"font-size: 10pt\">Replenish store floor with merchandise.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure all  fixtures, prongs and shopfitting are fixed and the correct usage of equipment is adhered to.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure the successful operation of the store by closely following directive instructed by Store Management.</span></li>\n<li><span style=\"font-size: 10pt\">Assist with opening and closing procedures at all times.</span></li>\n<li><span style=\"font-size: 10pt\">Keep store clean and tidy at all times.</span></li>\n<li><span style=\"font-size: 10pt\">Unpack stock as per FtN procedure.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure IBT’s and stock control of all incoming and outgoing stock adhered to. </span></li>\n<li><span style=\"font-size: 10pt\">Ensure that all administrative task like ( Daily Banking, Daily and weekly banking sheet, target sheets, Admin cross checks (voids and cancellations) and Disbursement controls) are adhere to. </span></li>\n<li><span style=\"font-size: 10pt\">Any other ad hoc duties required from time to time. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">The ideal person must: </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Adhere to all company policies and procedures.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain a professional attitude and attire at all times.</span></li>\n<li><span style=\"font-size: 10pt\">Build and motivate staff members, ensuring enthusiastic liaising between customers and staff.</span></li>\n<li><span style=\"font-size: 10pt\">Respecting fellow colleagues and considering their input and ideas, leading to teamwork, rendering passionate and extraordinary customer service.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure personal development through meaningful training &amp; development initiatives.</span></li>\n<li><span style=\"font-size: 10pt\">Be Self-motivated.</span></li>\n<li><span style=\"font-size: 10pt\">Have Tolerance for Stress (perform under pressure).</span></li>\n<li><span style=\"font-size: 10pt\">Be Energetic (maintain a high activity level).</span></li>\n<li><span style=\"font-size: 10pt\">Take Initiative (self-starting, take action to achieve goals beyond what is necessarily called for).</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Requirements </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Matric or NQF equivalent.</span></li>\n<li><span style=\"font-size: 10pt\">Microsoft Office Suite .</span></li>\n<li><span style=\"font-size: 10pt\">1-2 years Retail and Customer experience.</span></li>\n<li><span style=\"font-size: 10pt\">Have Health and Wellness knowledge to assist Customers. </span></li>\n<li><span style=\"font-size: 10pt\">Communicate effectively in English.</span></li>\n<li><span style=\"font-size: 10pt\">Communication (Listening, oral, oral presentation, written).</span></li>\n<li><span style=\"font-size: 10pt\">Administrative Orientation (personal satisfaction from administrative performance and responsibilities).</span></li>\n<li><span style=\"font-size: 10pt\">Sales Ability/Persuasiveness (utilizing appropriate interpersonal styles and methods of communication to gain agreement or acceptance of an idea, plan, activity or product from clientele).</span><br></li>\n<li><span style=\"font-size: 10pt\">Have own reliable transport.  </span></li>\n</ul>",
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    "jobOpeningName": "Shop Assistants Permanent & Part - time - Whale Coast ( Hermanus)",
    "departmentLabel": "Faithful to Nature",
    "jobOpeningStatus": "Open",
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    "jobOpeningShareUrl": "https://silvertreebrands.bamboohr.com/careers/309",
    "employmentStatusLabel": "Full-Time"
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