Senior Analyst, Institutional Research

Job Summary The Senior Analyst, Institutional Research provides leadership for developing, maintaining, and using institutional databases and research information systems to support evidenced-based decision-making, assessments, evaluations, program planning and reviews. Provides advanced analytical support regarding a broad array of subjects and aspects of HCC and is the lead data person in the collection, analysis and reporting of data on students, instructional offerings, and any other aspects of the institution. Will be the lead for designing, implementing, and maintaining the institutional research web dashboards. Acts as a technical resource to other research personnel. ESSENTIAL FUNCTIONS Serve as administrator and lead for OIR Information Systems and Reporting Systems. Serve as a project leader, overseeing the planning, development, troubleshooting, testing and implementation of enhancements to application software systems. Experience with higher education administrative systems, relational databases, and writing/troubleshooting complex SQL statements. Develop business practices for the delivery of information including, structure, nomenclature, and scheduling. Create standards for reports and data analysis. Identify data quality issues by developing data quality audits, profiling data and resolving data inconsistencies. Formulate logical descriptions of problems and devise optimum solutions. Troubleshoot code and data errors and run data traces to diagnose and pinpoint problems; rewrite program to correct errors. Use analytical reporting tools and SQL to develop, design and test applications. Provide documentation for all projects and applications including written documentation such as flowcharts and diagrams to describe program development, logic, coding, and corrections. May train and supervise staff. Perform other duties, tasks and assignments as required. QUALIFICATIONS Education & Experience Bachelor’s degree in Computer Science or related field required 8 years directly related work experience may be considered in lieu of the degree requirement 5 years of work experience with at least one 1 year in a production PeopleSoft environment required 1 year work experience with data integration and business intelligence preferred 1 year working in a data warehouse environment preferred. Licensing & Certification Valid Texas Driver License Special Skills MS Office Programs Information Management Systems Budget Management Relational Database Management Systems Project Development Cycle Higher Education Administrative Systems Competencies Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively Working Conditions General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays. SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215 Job Summary The Senior Analyst, Institutional Research provides leadership for developing, maintaining, and using institutional databases and research information systems to support evidenced-based decision-making, assessments, evaluations, program planning and reviews. Provides advanced analytical support regarding a broad array of subjects and aspects of HCC and is the lead data person in the collection, analysis and reporting of data on students, instructional offerings, and any other aspects of the institution. Will be the lead for designing, implementing, and maintaining the institutional research web dashboards. Acts as a technical resource to other research personnel. ESSENTIAL FUNCTIONS Serve as administrator and lead for OIR Information Systems and Reporting Systems. Serve as a project leader, overseeing the planning, development, troubleshooting, testing and implementation of enhancements to application software systems. Experience with higher education administrative systems, relational databases, and writing/troubleshooting complex SQL statements. Develop business practices for the delivery of information including, structure, nomenclature, and scheduling. Create standards for reports and data analysis. Identify data quality issues by developing data quality audits, profiling data and resolving data inconsistencies. Formulate logical descriptions of problems and devise optimum solutions. Troubleshoot code and data errors and run data traces to diagnose and pinpoint problems; rewrite program to correct errors. Use analytical reporting tools and SQL to develop, design and test applications. Provide documentation for all projects and applications including written documentation such as flowcharts and diagrams to describe program development, logic, coding, and corrections. May train and supervise staff. Perform other duties, tasks and assignments as required. QUALIFICATIONS Education & Experience Bachelor’s degree in Computer Science or related field required 8 years directly related work experience may be considered in lieu of the degree requirement 5 years of work experience with at least one 1 year in a production PeopleSoft environment required 1 year work experience with data integration and business intelligence preferred 1 year working in a data warehouse environment preferred. Licensing & Certification Valid Texas Driver License Special Skills MS Office Programs Information Management Systems Budget Management Relational Database Management Systems Project Development Cycle Higher Education Administrative Systems Competencies Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively Working Conditions General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays. SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215 The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you’re ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra Jacobson, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 713 718.8271 or [email protected] HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565. The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you’re ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra Jacobson, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 713 718.8271 or [email protected] HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

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