South Coogee — Mental Health Support Worker – Complex Care

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  "last_changed_at": "2026-06-06T09:51:41.035Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "South Coogee, New South Wales, Australia",
    "city": "South Coogee",
    "region": "New South Wales",
    "country": "Australia",
    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T09:51:41.034Z",
  "launch_scope": {
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    "location": {
      "raw": "South Coogee, New South Wales, Australia",
      "city": "South Coogee",
      "region": "New South Wales",
      "country": "Australia",
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      "confidence": 0.8
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    "countries": [
      "Australia"
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{
  "list_job": {
    "id": "183",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
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    "atsLocation": {
      "city": "South Coogee",
      "state": "New South Wales",
      "country": "Australia",
      "province": null
    },
    "departmentId": "18600",
    "locationType": "1",
    "jobOpeningName": "South Coogee — Mental Health Support Worker – Complex Care",
    "departmentLabel": "Sydney/Hunter Valley Home Care",
    "employmentStatusLabel": "Casual"
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  "detail_job_opening": {
    "location": {
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    "datePosted": "2026-06-05",
    "atsLocation": {
      "city": "South Coogee",
      "state": "New South Wales",
      "country": "Australia",
      "countryId": "3"
    },
    "description": "<p><span style=\"font-weight: bold\">Sydney Health &amp; Care Services (SHCS)<span> is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges — including complex behaviours and dual diagnosis (drug &amp; alcohol) in South Coogee</span></span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Details of two participants:<br></span></p>\n<p>1) Mature Male participant with active Alcohol and Drug Abuse, physical aggression and suicidal ideation behaviours.</p>\n<p>Supports: (Male or female support worker)</p>\n<p>Shifts:</p>\n<p><span style=\"font-weight: bold\">Monday to Sunday 9am to 12pm</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">2) Male participant with<span> </span><span style=\"color: rgb(51, 51, 51)\">diagnosed with<span> </span><span style=\"font-weight: bold\">schizophrenia</span><span> </span>and has a history of<span> </span><span style=\"font-weight: bold\">medication non-compliance</span>.</span></span></p>\n<p>History of alcohol use prior to hospital admission, alcohol dependency - does drink but has not been flagged as a significant concern</p>\n<p>Heavy smoker and smokes in presence of support workers at home</p>\n<p>Very disorganised and occasional delusional thoughts<br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Shifts:</span></p>\n<p><span style=\"font-weight: bold\">Monday to Sunday 7.30am to 10.30am, 4.30pm to 7.30pm - assistance with daily living activities</span></p>\n<p><span style=\"font-weight: bold\">CP supports: Monday, Wednesday, Thursday and Saturday - 1pm to 3pm</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities of this role:</span><br></p>\n<ul>\n<li>Experience supporting people with <span style=\"font-weight: bold\">complex needs</span>, ABI, and/or mental health</li>\n<li><span style=\"color: rgb(51, 51, 51); font-size: 12pt\">Supervision and prompting of medication administration</span></li>\n<li>Strong emotional regulation and calm communication style</li>\n<li>Use validation, reassurance, and redirection during distress</li>\n<li>Respect choice and control, including refusal of support</li>\n<li>Follow Behaviour Support Plans and safety protocols</li>\n<li>Maintain accurate, objective documentation</li>\n<li>Personal care and manual handling when necessary</li>\n<li>Assistance with hygiene, cleaning, and bedding</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Essential requirements of this role:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-weight: bold\">A reliable car with comprehensive insurance (mandatory)</span>, Australian driver's licence, and willingness to travel across Sydney</li>\n<li>Proven reliability, professionalism, and excellent communication</li>\n<li>Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)</li>\n<li>Calm under pressure; strong judgment and boundaries</li>\n<li>Smartphone literacy for rostering and documentation</li>\n<li>NDIS Worker Screening Check</li>\n</ul>\n<ul>\n<li>Working With Children Check (NSW)</li>\n<li>First Aid &amp; CPR</li>\n<li>Police Check</li>\n<li>Unrestricted work rights in Australia</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Why join SHCS</span><br></p>\n<ul>\n<li>Consistent shifts with a supportive team and on-the-ground coaching</li>\n<li>Pathway to <span style=\"font-weight: bold\">part-time employment</span> after consistent performance</li>\n<li>Paid training and upskilling in behaviour support and mental health</li>\n<li>Competitive Award pay with penalties and allowances, plus KM reimbursement</li>\n<li>Meaningful work where your reliability genuinely changes lives</li>\n</ul>",
    "compensation": "$36.23 – $38.34 p/h + penalties & KM reimbursement",
    "departmentId": "18600",
    "locationType": "1",
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    "jobCategoryId": null,
    "jobOpeningName": "South Coogee — Mental Health Support Worker – Complex Care",
    "departmentLabel": "Sydney/Hunter Valley Home Care",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://sydneyhealthcare.bamboohr.com/careers/183",
    "employmentStatusLabel": "Casual"
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}