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HomeCompanies6CB36AAEEAD080D6F5F51741756DE6F6PERSONAL SERVICE REPRESENTATIVE 1

PERSONAL SERVICE REPRESENTATIVE 1

6CB36AAEEAD080D6F5F51741756DE6F6 · Warren, OH 44483; 3185 Larchmont Ave. NE, Warren, OH, 44483, USA · Remote · Active · Paycom ATS

Job facts

FieldValue
Company6CB36AAEEAD080D6F5F51741756DE6F6
TitlePERSONAL SERVICE REPRESENTATIVE 1
Normalized title-
Department / team-
LocationWarren, OH, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-08 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-04

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Linked records

Company6CB36AAEEAD080D6F5F51741756DE6F6
Source91f36e2c-f417-4811-b61b-52f0d64ad897
ATS providerPaycom ATS

Description

Description Job Summary: Responsible for greeting, welcoming, guiding and assisting Credit Union members and visitors in a prompt, enthusiastic, professional, friendly and respectful manner while consistently conveying the willingness to help. Responsible for delivering consistently exceptional member service as a single point of contact for defined consumer and commercial in branch requests including monetary transactions, 7 17 CU online/mobile banking and remote service assistance, deposit account opening, maintenance and closing, loan interview, processing, closing and disbursals, and other misc. product and service delivery. Establishes and strengthens member relationships using prescribed needs assessment skills and methods to determine member needs and matching with appropriate 7 17 CU options and solutions by helping first and selling second. All job positions at 7 17 Credit Union may be assigned further duties with or without notice, verbally or in writing. Essential duties and responsibilities include the following. Primary Duties: Maintains high accuracy and thoroughness in handling of all transactions and assigned duties, especially those dealing with cash and members' accounts Assures privacy of member information in handling all transactions and assigned duties Remains compliant with credit union policies and procedures. Maintains a high level of courteousness and professionalism while greeting all members/visitors with a smile and refers to them by name as appropriate. Receives members at assigned station(s) and determines the nature of the members' business. Shows empathy and compassion toward members when assisting with requests, complaints, research, problems and follow-up to resolve matters to the member’s satisfaction. Handles personal and commercial account monetary transactions including but not limited to: All cash and check deposits and transfers to accounts including all share/club accounts, checking accounts, money markets, IRA savings and HSA savings. All cash and check withdrawals and transfers from deposit accounts including all share/club accounts, checking accounts, money markets and non-IRA certificates of deposit. Check Cashing Visa Cash Advances for members and non-members Processes non-commercial member account maintenance requests such as contact information and ownership changes made in person. Savings Bonds redemption for both members and non-members Shared branch deposits and withdrawals Handles the following routine non-monetary transactions including but not limited to: Debit card issuance, qualification, and lost and stolen cards Remote delivery services including but not limited to application and initial set-up, demonstration, problem resolution and reporting service failures pertaining to existing remote delivery services to appropriate department experts. Assists members with direct deposit initiation, changes and payroll transfers. ACH initiation, changes and cancellation for internal and external payments. Check and ACH stop payment requests. Closes accounts using credit union defined procedures. Debit/credit card fraud, and other forms of fraud assistance. Dormant account process Assists with required dual control processes within the branch operation Scan current day’s checks (accepted by all the office staff), balance corporate check totals and various other branch totals. Order new and “reorder” checks for members with checking accounts; Prepare and skip payment requests for Loan Servicing. Opens and closes the computer terminal and accountable for assigned cash drawer monetary contents and balances to the terminal close report on a daily basis; Maintains overall knowledge of the resources and services of the Credit Union as front-line first contact with members. Meets or exceeds product and services relationship building, referral and production goals including but not limited to deposits, loans, payment protection, checking account options, Retirement and Investment services, electronic and remote delivery services, and other products/services at the acceptable level as determined by the Credit Union. Demonstrates a thorough knowledge and proficiency of all Credit Union retail, non-IRA deposit products and services, electronic/remote delivery services, payments, use of credit union core processing system and other software required to perform the required functions within the expected time frame and method determined by the credit union. Responsible for product knowledge and all operational functions associated with the qualification, processing, compliance, completion and submission of the following retail (non-commercial) deposit product requests to open, change, account ownership changes, closing accounts New Membership Accounts All Checking Accounts Club accounts Non-IRA Certificates of Deposits Money Markets Performs on-boarding of new memberships opened in the branch following the prescribed time frame and manner established by management. Responsible for product knowledge and all operational functions associated with the evaluation, qualification, processing, submission, gathering of appropriate information needed for loan underwriting of the loan types including but not limited to: Visa Credit Cards (secured and unsecured) Unsecured Personal Loans All vehicle (auto, motorcycle, boat, RV, etc.) title secured loans for purpose of purchase, refinance, free & clear title, etc. Share Secured Responsible for preparation of loan closing documents, conducting loan closings, performing loan disbursals and all post-closing procedures and follow-up of the loan types listed above. Complete an accurate loan application using online sources for collateral evaluation (N.A.D.A guide) and required information to be used as a basis for credit decisions; direct communication with members to discuss loan application status and/or underwriting conditions for pending; approved and denied loan applications; verification that all loan conditions are met and required documentation (e.g., income verification, title work, insurance verification, etc.) is received Responsible for addressing member inquiries, problems or concerns regarding all product and services mentioned in above duties and directing requests for information or assistance beyond expected level of expertise to the appropriate individual or department Generate additional member relationships by approved methods of outbound calling, including but not limited to using member referrals, assigned leads lists, onboarding, etc. This position manages the following jobs: None. Confidentiality Requirements: Must keep members' transactions and other Credit Union business in strictest confidence. Travel Demands: Limited travel as circumstances dictate. Qualifications Prerequisite Education: 1. High school diploma or equivalent Prerequisite Experience: A minimum of 9 months experience within the most recent three years with relationship banking. Required knowledge, skills and abilities once in the job 1. Customer service attitude and skills to include: Team player, commitment, patience, empathy, enthusiasm, compassion, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness and willingness to help. 2. Professionalism to include: Confidence, good judgment, appropriate demeanor and professional appearance; ability to interact with employees and members in a manner that is consistent and demonstrates the 7 17 CU brand promise. 3. Skills to include: Problem solving, decision making, time management, interpersonal communications, organization, and good mathematical skills. 4. Maintain ongoing comprehensive knowledge of the products, services, policies and procedures needed to perform the primary duties of the job. 5. Understand the effects of member requests as they relate to individual accounts and cope with unusual situations. 6. Maintain a working knowledge of computers and various software programs; able to navigate multiple PC screens. 7. Demonstrate ability to meet deadlines, work accurately and productively and multi-task in a high volume member service environment. Certifications, licenses required once in the job: State and Federal registration to comply with the SAFE Act, Notary Public. Physical, Mental or Visual Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full job record

Job IDf16212781c6e2307a7cfb6412e7026fd21758d6b
Org ID62b44923-9576-49bc-a1c3-b2fbb25d8665
Source ID91f36e2c-f417-4811-b61b-52f0d64ad897
Board ID91f36e2c-f417-4811-b61b-52f0d64ad897
Providerpaycom
Provider Job Key74079
TitlePERSONAL SERVICE REPRESENTATIVE 1
Normalized Title
Statusactive
Activeyes
Location TextWarren, OH 44483; 3185 Larchmont Ave. NE, Warren, OH, 44483, USA
Department
Team
Employment Type
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionOH
CityWarren
Salary RawDescription Job Summary: Responsible for greeting, welcoming, guiding and assisting Credit Union members and visitors in a prompt, enthusiastic, professional, friendly and respectful manner while consistently conveying the willingness to help. Responsible for delivering consistently exceptional member service as a single point of contact for defined consumer and commercial in branch requests including monetary transactions, 7 17 CU online/mobile banking and remote service assistance, deposit account opening, maintenance and closing, loan interview, processing, closing and disbursals, and other misc. product and service delivery. Establishes and strengthens member relationships using prescribed needs assessment skills and methods to determine member needs and matching with appropriate 7 17 CU options and solutions by helping first and selling second. All job positions at 7 17 Credit Union may be assigned further duties with or without notice, verbally or in writing. Essential duties and responsibilities include the following. Primary Duties: Maintains high accuracy and thoroughness in handling of all transactions and assigned duties, especially those dealing with cash and members' accounts Assures privacy of member information in handling all transactions and assigned duties Remains compliant with credit union policies and procedures. Maintains a high level of courteousness and professionalism while greeting all members/visitors with a smile and refers to them by name as appropriate. Receives members at assigned station(s) and determines the nature of the members' business. Shows empathy and compassion toward members when assisting with requests, complaints, research, problems and follow-up to resolve matters to the member’s satisfaction. Handles personal and commercial account monetary transactions including but not limited to: All cash and check deposits and transfers to accounts including all share/club accounts, checking accounts, money markets, IRA savings and HSA savings. All cash and check withdrawals and transfers from deposit accounts including all share/club accounts, checking accounts, money markets and non-IRA certificates of deposit. Check Cashing Visa Cash Advances for members and non-members Processes non-commercial member account maintenance requests such as contact information and ownership changes made in person. Savings Bonds redemption for both members and non-members Shared branch deposits and withdrawals Handles the following routine non-monetary transactions including but not limited to: Debit card issuance, qualification, and lost and stolen cards Remote delivery services including but not limited to application and initial set-up, demonstration, problem resolution and reporting service failures pertaining to existing remote delivery services to appropriate department experts. Assists members with direct deposit initiation, changes and payroll transfers. ACH initiation, changes and cancellation for internal and external payments. Check and ACH stop payment requests. Closes accounts using credit union defined procedures. Debit/credit card fraud, and other forms of fraud assistance. Dormant account process Assists with required dual control processes within the branch operation Scan current day’s checks (accepted by all the office staff), balance corporate check totals and various other branch totals. Order new and “reorder” checks for members with checking accounts; Prepare and skip payment requests for Loan Servicing. Opens and closes the computer terminal and accountable for assigned cash drawer monetary contents and balances to the terminal close report on a daily basis; Maintains overall knowledge of the resources and services of the Credit Union as front-line first contact with members. Meets or exceeds product and services relationship building, referral and production goals including but not limited to deposits, loans, payment protection, checking account options, Retirement and Investment services, electronic and remote delivery services, and other products/services at the acceptable level as determined by the Credit Union. Demonstrates a thorough knowledge and proficiency of all Credit Union retail, non-IRA deposit products and services, electronic/remote delivery services, payments, use of credit union core processing system and other software required to perform the required functions within the expected time frame and method determined by the credit union. Responsible for product knowledge and all operational functions associated with the qualification, processing, compliance, completion and submission of the following retail (non-commercial) deposit product requests to open, change, account ownership changes, closing accounts New Membership Accounts All Checking Accounts Club accounts Non-IRA Certificates of Deposits Money Markets Performs on-boarding of new memberships opened in the branch following the prescribed time frame and manner established by management. Responsible for product knowledge and all operational functions associated with the evaluation, qualification, processing, submission, gathering of appropriate information needed for loan underwriting of the loan types including but not limited to: Visa Credit Cards (secured and unsecured) Unsecured Personal Loans All vehicle (auto, motorcycle, boat, RV, etc.) title secured loans for purpose of purchase, refinance, free & clear title, etc. Share Secured Responsible for preparation of loan closing documents, conducting loan closings, performing loan disbursals and all post-closing procedures and follow-up of the loan types listed above. Complete an accurate loan application using online sources for collateral evaluation (N.A.D.A guide) and required information to be used as a basis for credit decisions; direct communication with members to discuss loan application status and/or underwriting conditions for pending; approved and denied loan applications; verification that all loan conditions are met and required documentation (e.g., income verification, title work, insurance verification, etc.) is received Responsible for addressing member inquiries, problems or concerns regarding all product and services mentioned in above duties and directing requests for information or assistance beyond expected level of expertise to the appropriate individual or department Generate additional member relationships by approved methods of outbound calling, including but not limited to using member referrals, assigned leads lists, onboarding, etc. This position manages the following jobs: None. Confidentiality Requirements: Must keep members' transactions and other Credit Union business in strictest confidence. Travel Demands: Limited travel as circumstances dictate. Qualifications Prerequisite Education: 1. High school diploma or equivalent Prerequisite Experience: A minimum of 9 months experience within the most recent three years with relationship banking. Required knowledge, skills and abilities once in the job 1. Customer service attitude and skills to include: Team player, commitment, patience, empathy, enthusiasm, compassion, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness and willingness to help. 2. Professionalism to include: Confidence, good judgment, appropriate demeanor and professional appearance; ability to interact with employees and members in a manner that is consistent and demonstrates the 7 17 CU brand promise. 3. Skills to include: Problem solving, decision making, time management, interpersonal communications, organization, and good mathematical skills. 4. Maintain ongoing comprehensive knowledge of the products, services, policies and procedures needed to perform the primary duties of the job. 5. Understand the effects of member requests as they relate to individual accounts and cope with unusual situations. 6. Maintain a working knowledge of computers and various software programs; able to navigate multiple PC screens. 7. Demonstrate ability to meet deadlines, work accurately and productively and multi-task in a high volume member service environment. Certifications, licenses required once in the job: State and Federal registration to comply with the SAFE Act, Notary Public. Physical, Mental or Visual Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=74079&clientkey=6CB36AAEEAD080D6F5F51741756DE6F6
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=74079&clientkey=6CB36AAEEAD080D6F5F51741756DE6F6
First Seen At2026-05-31 19:07:09Z
Last Seen At2026-06-04 10:11:42Z
Last Checked At2026-06-04 10:11:42Z
Last Changed At2026-05-31 19:07:09Z
Inactive At
Source Posted At2026-05-08 00:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=paycom/board=6CB36AAEEAD080D6F5F51741756DE6F6/date=2026-06-04/2026-06-04T10-11-41-154Z-7b4416e3e93362b75de06dcfb71b691c39fa7ea23aa9d4169e77eef360945e2b.json
Event Fields
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Parsed Structured
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    "description": "<p style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Job Summary:</span></span></strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\"> Responsible for greeting, welcoming, guiding and assisting Credit Union members and visitors in a prompt, enthusiastic, professional, friendly and respectful manner while consistently conveying the willingness to help. Responsible for delivering consistently exceptional member service as a single point of contact for defined consumer and commercial in branch requests including monetary transactions, 7 17 CU online/mobile banking and remote service assistance, deposit account opening, maintenance and closing, loan interview, processing, closing and disbursals, and other misc. product and service delivery. Establishes and strengthens member relationships using prescribed needs assessment skills and methods to determine member needs and matching with appropriate 7 17 CU options and solutions by helping first and selling second. </span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">All job positions at 7 17 Credit Union may be assigned further duties with or without notice, verbally or in writing.&nbsp; Essential duties and responsibilities include the following.&nbsp; </span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Primary Duties:</span></span></strong></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Maintains high accuracy and thoroughness in handling of all transactions and assigned duties, especially those dealing with cash and members&#39; accounts</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Assures privacy of member information in handling all transactions and assigned duties</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Remains compliant with credit union policies and procedures.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Maintains a high level of courteousness and professionalism while greeting all members/visitors with a smile and refers to them by name as appropriate.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Receives members at assigned station(s) and determines the nature of the members&#39; business. </span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Shows empathy and compassion toward members when assisting with requests, complaints, research, problems and follow-up to resolve matters to the member&rsquo;s satisfaction.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Handles personal and commercial account monetary transactions including but not limited to: </span></span></span></span>\r\n\t<ul style=\"list-style-type:disc;\">\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">All cash and check deposits and transfers to accounts including all share/club accounts, checking accounts, money markets, IRA savings and HSA savings.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">All cash and check withdrawals and transfers from deposit accounts including all share/club accounts, checking accounts, money markets and non-IRA certificates of deposit.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Check Cashing</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Visa Cash Advances for members and non-members</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Processes non-commercial member account maintenance requests such as contact information and ownership changes made in person.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Savings Bonds redemption for both members and non-members</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Shared branch deposits and withdrawals</span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Handles the following routine non-monetary transactions including but not limited to:</span></span></span></span>\r\n\t<ul style=\"list-style-type:disc;\">\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Debit card issuance, qualification, and lost and stolen cards</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Remote delivery services including but not limited to application and initial set-up, demonstration, problem resolution and reporting service failures pertaining to existing remote delivery services to appropriate department experts.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Assists members with direct deposit initiation, changes and payroll transfers.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">ACH initiation, changes and cancellation for internal and external payments.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Check and ACH stop payment requests.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Closes accounts using credit union defined procedures.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Debit/credit card fraud, and other forms of fraud assistance. </span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Dormant account process</span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Assists with required dual control processes within the branch operation</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Scan current day&rsquo;s checks (accepted by all the office staff), balance corporate check totals and various other branch totals.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Order new and &ldquo;reorder&rdquo; checks for members with checking accounts;</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Prepare and skip payment requests for Loan Servicing.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Opens and closes the computer terminal and accountable for assigned cash drawer monetary contents and balances to the terminal close report on a daily basis;</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Maintains overall knowledge of the resources and services of the Credit Union as front-line first contact with members.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Meets or exceeds product and services relationship building, referral and production goals including but not limited to deposits, loans, payment protection, checking account options, Retirement and Investment services, electronic and remote delivery services, and other products/services at the acceptable level as determined by the Credit Union.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Demonstrates a thorough knowledge and proficiency of all Credit Union retail, non-IRA deposit products and services, electronic/remote delivery services, payments, use of credit union core processing system and other software required to perform the required functions within the expected time frame and method determined by the credit union.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Responsible for product knowledge and all operational functions associated with the qualification, processing, compliance, completion and submission of the following retail (non-commercial) deposit product requests to open, change, account ownership changes, closing accounts</span></span></span></span>\r\n\t<ol>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">New Membership Accounts</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">All Checking Accounts</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Club accounts </span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Non-IRA Certificates of Deposits</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Money Markets</span></span></span></span></li>\r\n\t</ol>\r\n\t</li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Performs on-boarding of new memberships opened in the branch following the prescribed time frame and manner established by management.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Responsible for product knowledge and all operational functions associated with the evaluation, qualification, processing, submission, gathering of appropriate information needed for loan underwriting of the loan types including but not limited to: </span></span></span></span>\r\n\t<ol>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Visa Credit Cards (secured and unsecured)</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Unsecured Personal Loans</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">All vehicle (auto, motorcycle, boat, RV, etc.) title secured loans for purpose of purchase, refinance, free &amp; clear title, etc.</span></span></span></span></li>\r\n\t\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Share Secured</span></span></span></span></li>\r\n\t</ol>\r\n\t</li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Responsible for preparation of loan closing documents, conducting loan closings, performing loan disbursals and all post-closing procedures and follow-up of the loan types listed above.&nbsp; Complete an accurate loan application using online sources for collateral evaluation (N.A.D.A guide) and required information to be used as a basis for credit decisions; direct communication with members to discuss loan application status and/or underwriting conditions for pending; approved and denied loan applications; verification that all loan conditions are met and required documentation (e.g., income verification, title work, insurance verification, etc.) is received</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">&nbsp;Responsible for addressing member inquiries, problems or concerns regarding all product and services mentioned in above duties and directing requests for information or assistance beyond expected level of expertise to the appropriate individual or department</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Generate additional member relationships by approved methods of outbound calling, including but not limited to using member referrals, assigned leads lists, onboarding, etc.</span></span></span></span></li>\r\n</ol>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">This position manages the following jobs:</span></span></strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">&nbsp; None.&nbsp;&nbsp;&nbsp;&nbsp;</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Confidentiality Requirements:</span></span></strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\"> Must keep members&#39; transactions and other Credit Union business in strictest confidence.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Travel Demands:</span></span></strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">&nbsp; Limited travel as circumstances dictate.</span></span></span></span></p>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"PERSONAL SERVICE REPRESENTATIVE 1\",\"identifier\":\"J14D5674079\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/6CB36AAEEAD080D6F5F51741756DE6F6/jobs/74079\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6CB36AAEEAD080D6F5F51741756DE6F6\",\"datePosted\":\"2026-05-08\",\"description\":\"Job DetailsJob Location: Warren, OH 44483Job Summary: Responsible for greeting, welcoming, guiding and assisting Credit Union members and visitors in a prompt, enthusiastic, professional, friendly and respectful manner while consistently conveying the willingness to help. Responsible for delivering consistently exceptional member service as a single point of contact for defined consumer and commercial in branch requests including monetary transactions, 7 17 CU online/mobile banking and remote service assistance, deposit account opening, maintenance and closing, loan interview, processing, closing and disbursals, and other misc. product and service delivery. Establishes and strengthens member relationships using prescribed needs assessment skills and methods to determine member needs and matching with appropriate 7 17 CU options and solutions by helping first and selling second. \\r\\n\\r\\nAll job positions at 7 17 Credit Union may be assigned further duties with or without notice, verbally or in writing.&nbsp; Essential duties and responsibilities include the following.&nbsp; \\r\\n\\r\\nPrimary Duties:\\r\\n\\r\\n\\r\\n\\tMaintains high accuracy and thoroughness in handling of all transactions and assigned duties, especially those dealing with cash and members&#39; accounts\\r\\n\\tAssures privacy of member information in handling all transactions and assigned duties\\r\\n\\tRemains compliant with credit union policies and procedures.\\r\\n\\tMaintains a high level of courteousness and professionalism while greeting all members/visitors with a smile and refers to them by name as appropriate.\\r\\n\\tReceives members at assigned station(s) and determines the nature of the members&#39; business. \\r\\n\\tShows empathy and compassion toward members when assisting with requests, complaints, research, problems and follow-up to resolve matters to the member&rsquo;s satisfaction.\\r\\n\\tHandles personal and commercial account monetary transactions including but not limited to: \\r\\n\\t\\r\\n\\t\\tAll cash and check deposits and transfers to accounts including all share/club accounts, checking accounts, money markets, IRA savings and HSA savings.\\r\\n\\t\\tAll cash and check withdrawals and transfers from deposit accounts including all share/club accounts, checking accounts, money markets and non-IRA certificates of deposit.\\r\\n\\t\\tCheck Cashing\\r\\n\\t\\tVisa Cash Advances for members and non-members\\r\\n\\t\\tProcesses non-commercial member account maintenance requests such as contact information and ownership changes made in person.\\r\\n\\t\\tSavings Bonds redemption for both members and non-members\\r\\n\\t\\tShared branch deposits and withdrawals\\r\\n\\t\\r\\n\\t\\r\\n\\tHandles the following routine non-monetary transactions including but not limited to:\\r\\n\\t\\r\\n\\t\\tDebit card issuance, qualification, and lost and stolen cards\\r\\n\\t\\tRemote delivery services including but not limited to application and initial set-up, demonstration, problem resolution and reporting service failures pertaining to existing remote delivery services to appropriate department experts.\\r\\n\\t\\tAssists members with direct deposit initiation, changes and payroll transfers.\\r\\n\\t\\tACH initiation, changes and cancellation for internal and external payments.\\r\\n\\t\\tCheck and ACH stop payment requests.\\r\\n\\t\\tCloses accounts using credit union defined procedures.\\r\\n\\t\\tDebit/credit card fraud, and other forms of fraud assistance. \\r\\n\\t\\tDormant account process\\r\\n\\t\\r\\n\\t\\r\\n\\tAssists with required dual control processes within the branch operation\\r\\n\\tScan current day&rsquo;s checks (accepted by all the office staff), balance corporate check totals and various other branch totals.\\r\\n\\tOrder new and &ldquo;reorder&rdquo; checks for members with checking accounts;\\r\\n\\tPrepare and skip payment requests for Loan Servicing.\\r\\n\\tOpens and closes the computer terminal and accountable for assigned cash drawer monetary contents and balances to the terminal close report on a daily basis;\\r\\n\\tMaintains overall knowledge of the resources and services of the Credit Union as front-line first contact with members.\\r\\n\\tMeets or exceeds product and services relationship building, referral and production goals including but not limited to deposits, loans, payment protection, checking account options, Retirement and Investment services, electronic and remote delivery services, and other products/services at the acceptable level as determined by the Credit Union.\\r\\n\\tDemonstrates a thorough knowledge and proficiency of all Credit Union retail, non-IRA deposit products and services, electronic/remote delivery services, payments, use of credit union core processing system and other software required to perform the required functions within the expected time frame and method determined by the credit union.\\r\\n\\tResponsible for product knowledge and all operational functions associated with the qualification, processing, compliance, completion and submission of the following retail (non-commercial) deposit product requests to open, change, account ownership changes, closing accounts\\r\\n\\t\\r\\n\\t\\tNew Membership Accounts\\r\\n\\t\\tAll Checking Accounts\\r\\n\\t\\tClub accounts \\r\\n\\t\\tNon-IRA Certificates of Deposits\\r\\n\\t\\tMoney Markets\\r\\n\\t\\r\\n\\t\\r\\n\\tPerforms on-boarding of new memberships opened in the branch following the prescribed time frame and manner established by management.\\r\\n\\tResponsible for product knowledge and all operational functions associated with the evaluation, qualification, processing, submission, gathering of appropriate information needed for loan underwriting of the loan types including but not limited to: \\r\\n\\t\\r\\n\\t\\tVisa Credit Cards (secured and unsecured)\\r\\n\\t\\tUnsecured Personal Loans\\r\\n\\t\\tAll vehicle (auto, motorcycle, boat, RV, etc.) title secured loans for purpose of purchase, refinance, free &amp; clear title, etc.\\r\\n\\t\\tShare Secured\\r\\n\\t\\r\\n\\t\\r\\n\\tResponsible for preparation of loan closing documents, conducting loan closings, performing loan disbursals and all post-closing procedures and follow-up of the loan types listed above.&nbsp; Complete an accurate loan application using online sources for collateral evaluation (N.A.D.A guide) and required information to be used as a basis for credit decisions; direct communication with members to discuss loan application status and/or underwriting conditions for pending; approved and denied loan applications; verification that all loan conditions are met and required documentation (e.g., income verification, title work, insurance verification, etc.) is received\\r\\n\\t&nbsp;Responsible for addressing member inquiries, problems or concerns regarding all product and services mentioned in above duties and directing requests for information or assistance beyond expected level of expertise to the appropriate individual or department\\r\\n\\tGenerate additional member relationships by approved methods of outbound calling, including but not limited to using member referrals, assigned leads lists, onboarding, etc.\\r\\n\\r\\n\\r\\nThis position manages the following jobs:&nbsp; None.&nbsp;&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nConfidentiality Requirements: Must keep members&#39; transactions and other Credit Union business in strictest confidence.\\r\\n\\r\\nTravel Demands:&nbsp; Limited travel as circumstances dictate.\\r\\nQualificationsPrerequisite Education: \\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1. &nbsp;High school diploma or equivalent \\r\\n\\r\\nPrerequisite Experience: \\r\\n\\r\\nA minimum of 9 months experience within the most recent three years with relationship banking.\\r\\n\\r\\nRequired knowledge, skills and abilities once in the job\\r\\n\\r\\n1. Customer service attitude and skills to include: \\r\\n\\r\\nTeam player, commitment, patience, empathy, enthusiasm, compassion, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness and willingness to help.\\r\\n\\r\\n2. Professionalism to include: \\r\\n\\r\\nConfidence, good judgment, appropriate demeanor and professional appearance; ability to interact with employees and members in a manner that is consistent and demonstrates the 7 17 CU brand promise.\\r\\n\\r\\n3. Skills to include:\\r\\n\\r\\nProblem solving, decision making, time management, interpersonal&nbsp;communications, organization, and good mathematical skills.\\r\\n\\r\\n4. Maintain ongoing comprehensive knowledge of the products, services, policies&nbsp;and procedures needed to perform the primary duties of the job.\\r\\n\\r\\n5. Understand the effects of member requests as they relate to individual&nbsp;accounts and cope with unusual situations.\\r\\n\\r\\n6. Maintain a working knowledge of computers and various software programs;&nbsp;able to navigate multiple PC screens.&nbsp; \\r\\n\\r\\n7. Demonstrate ability to meet deadlines, work accurately and productively&nbsp;and multi-task in a high volume member service environment.\\r\\n\\r\\nCertifications, licenses required once in the job: State and Federal registration to comply with the SAFE Act, Notary Public.\\r\\n\\r\\nPhysical, Mental or Visual Demands:&nbsp; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWorking Conditions:&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"Job Summary: Responsible for greeting, welcoming, guiding and assisting Credit Union members and visitors in a prompt, enthusiastic, professional, friendly and respectful manner while consistently conveying the willingness to help. Responsible for delivering consistently exceptional member service as a single point of contact for defined consumer and commercial in branch requests including monetary transactions, 7 17 CU online/mobile banking and remote service assistance, deposit account opening, maintenance and closing, loan interview, processing, closing and disbursals, and other misc. product and service delivery. Establishes and strengthens member relationships using prescribed needs assessment skills and methods to determine member needs and matching with appropriate 7 17 CU options and solutions by helping first and selling second. \\r\\n\\r\\nAll job positions at 7 17 Credit Union may be assigned further duties with or without notice, verbally or in writing.&nbsp; Essential duties and responsibilities include the following.&nbsp; \\r\\n\\r\\nPrimary Duties:\\r\\n\\r\\n\\r\\n\\tMaintains high accuracy and thoroughness in handling of all transactions and assigned duties, especially those dealing with cash and members&#39; accounts\\r\\n\\tAssures privacy of member information in handling all transactions and assigned duties\\r\\n\\tRemains compliant with credit union policies and procedures.\\r\\n\\tMaintains a high level of courteousness and professionalism while greeting all members/visitors with a smile and refers to them by name as appropriate.\\r\\n\\tReceives members at assigned station(s) and determines the nature of the members&#39; business. \\r\\n\\tShows empathy and compassion toward members when assisting with requests, complaints, research, problems and follow-up to resolve matters to the member&rsquo;s satisfaction.\\r\\n\\tHandles personal and commercial account monetary transactions including but not limited to: \\r\\n\\t\\r\\n\\t\\tAll cash and check deposits and transfers to accounts including all share/club accounts, checking accounts, money markets, IRA savings and HSA savings.\\r\\n\\t\\tAll cash and check withdrawals and transfers from deposit accounts including all share/club accounts, checking accounts, money markets and non-IRA certificates of deposit.\\r\\n\\t\\tCheck Cashing\\r\\n\\t\\tVisa Cash Advances for members and non-members\\r\\n\\t\\tProcesses non-commercial member account maintenance requests such as contact information and ownership changes made in person.\\r\\n\\t\\tSavings Bonds redemption for both members and non-members\\r\\n\\t\\tShared branch deposits and withdrawals\\r\\n\\t\\r\\n\\t\\r\\n\\tHandles the following routine non-monetary transactions including but not limited to:\\r\\n\\t\\r\\n\\t\\tDebit card issuance, qualification, and lost and stolen cards\\r\\n\\t\\tRemote delivery services including but not limited to application and initial set-up, demonstration, problem resolution and reporting service failures pertaining to existing remote delivery services to appropriate department experts.\\r\\n\\t\\tAssists members with direct deposit initiation, changes and payroll transfers.\\r\\n\\t\\tACH initiation, changes and cancellation for internal and external payments.\\r\\n\\t\\tCheck and ACH stop payment requests.\\r\\n\\t\\tCloses accounts using credit union defined procedures.\\r\\n\\t\\tDebit/credit card fraud, and other forms of fraud assistance. \\r\\n\\t\\tDormant account process\\r\\n\\t\\r\\n\\t\\r\\n\\tAssists with required dual control processes within the branch operation\\r\\n\\tScan current day&rsquo;s checks (accepted by all the office staff), balance corporate check totals and various other branch totals.\\r\\n\\tOrder new and &ldquo;reorder&rdquo; checks for members with checking accounts;\\r\\n\\tPrepare and skip payment requests for Loan Servicing.\\r\\n\\tOpens and closes the computer terminal and accountable for assigned cash drawer monetary contents and balances to the terminal close report on a daily basis;\\r\\n\\tMaintains overall knowledge of the resources and services of the Credit Union as front-line first contact with members.\\r\\n\\tMeets or exceeds product and services relationship building, referral and production goals including but not limited to deposits, loans, payment protection, checking account options, Retirement and Investment services, electronic and remote delivery services, and other products/services at the acceptable level as determined by the Credit Union.\\r\\n\\tDemonstrates a thorough knowledge and proficiency of all Credit Union retail, non-IRA deposit products and services, electronic/remote delivery services, payments, use of credit union core processing system and other software required to perform the required functions within the expected time frame and method determined by the credit union.\\r\\n\\tResponsible for product knowledge and all operational functions associated with the qualification, processing, compliance, completion and submission of the following retail (non-commercial) deposit product requests to open, change, account ownership changes, closing accounts\\r\\n\\t\\r\\n\\t\\tNew Membership Accounts\\r\\n\\t\\tAll Checking Accounts\\r\\n\\t\\tClub accounts \\r\\n\\t\\tNon-IRA Certificates of Deposits\\r\\n\\t\\tMoney Markets\\r\\n\\t\\r\\n\\t\\r\\n\\tPerforms on-boarding of new memberships opened in the branch following the prescribed time frame and manner established by management.\\r\\n\\tResponsible for product knowledge and all operational functions associated with the evaluation, qualification, processing, submission, gathering of appropriate information needed for loan underwriting of the loan types including but not limited to: \\r\\n\\t\\r\\n\\t\\tVisa Credit Cards (secured and unsecured)\\r\\n\\t\\tUnsecured Personal Loans\\r\\n\\t\\tAll vehicle (auto, motorcycle, boat, RV, etc.) title secured loans for purpose of purchase, refinance, free &amp; clear title, etc.\\r\\n\\t\\tShare Secured\\r\\n\\t\\r\\n\\t\\r\\n\\tResponsible for preparation of loan closing documents, conducting loan closings, performing loan disbursals and all post-closing procedures and follow-up of the loan types listed above.&nbsp; Complete an accurate loan application using online sources for collateral evaluation (N.A.D.A guide) and required information to be used as a basis for credit decisions; direct communication with members to discuss loan application status and/or underwriting conditions for pending; approved and denied loan applications; verification that all loan conditions are met and required documentation (e.g., income verification, title work, insurance verification, etc.) is received\\r\\n\\t&nbsp;Responsible for addressing member inquiries, problems or concerns regarding all product and services mentioned in above duties and directing requests for information or assistance beyond expected level of expertise to the appropriate individual or department\\r\\n\\tGenerate additional member relationships by approved methods of outbound calling, including but not limited to using member referrals, assigned leads lists, onboarding, etc.\\r\\n\\r\\n\\r\\nThis position manages the following jobs:&nbsp; None.&nbsp;&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nConfidentiality Requirements: Must keep members&#39; transactions and other Credit Union business in strictest confidence.\\r\\n\\r\\nTravel Demands:&nbsp; Limited travel as circumstances dictate.\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"7 17 Credit Union \",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6CB36AAEEAD080D6F5F51741756DE6F6\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3185 Larchmont Ave. NE\",\"addressLocality\":\"Warren\",\"addressRegion\":\"OH\",\"postalCode\":44483,\"addressCountry\":\"USA\"}},\"qualifications\":\"Prerequisite Education: \\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1. &nbsp;High school diploma or equivalent \\r\\n\\r\\nPrerequisite Experience: \\r\\n\\r\\nA minimum of 9 months experience within the most recent three years with relationship banking.\\r\\n\\r\\nRequired knowledge, skills and abilities once in the job\\r\\n\\r\\n1. Customer service attitude and skills to include: \\r\\n\\r\\nTeam player, commitment, patience, empathy, enthusiasm, compassion, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness and willingness to help.\\r\\n\\r\\n2. Professionalism to include: \\r\\n\\r\\nConfidence, good judgment, appropriate demeanor and professional appearance; ability to interact with employees and members in a manner that is consistent and demonstrates the 7 17 CU brand promise.\\r\\n\\r\\n3. Skills to include:\\r\\n\\r\\nProblem solving, decision making, time management, interpersonal&nbsp;communications, organization, and good mathematical skills.\\r\\n\\r\\n4. Maintain ongoing comprehensive knowledge of the products, services, policies&nbsp;and procedures needed to perform the primary duties of the job.\\r\\n\\r\\n5. Understand the effects of member requests as they relate to individual&nbsp;accounts and cope with unusual situations.\\r\\n\\r\\n6. Maintain a working knowledge of computers and various software programs;&nbsp;able to navigate multiple PC screens.&nbsp; \\r\\n\\r\\n7. Demonstrate ability to meet deadlines, work accurately and productively&nbsp;and multi-task in a high volume member service environment.\\r\\n\\r\\nCertifications, licenses required once in the job: State and Federal registration to comply with the SAFE Act, Notary Public.\\r\\n\\r\\nPhysical, Mental or Visual Demands:&nbsp; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWorking Conditions:&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"Prerequisite Education: \\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1. &nbsp;High school diploma or equivalent \\r\\n\\r\\nPrerequisite Experience: \\r\\n\\r\\nA minimum of 9 months experience within the most recent three years with relationship banking.\\r\\n\\r\\nRequired knowledge, skills and abilities once in the job\\r\\n\\r\\n1. Customer service attitude and skills to include: \\r\\n\\r\\nTeam player, commitment, patience, empathy, enthusiasm, compassion, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness and willingness to help.\\r\\n\\r\\n2. Professionalism to include: \\r\\n\\r\\nConfidence, good judgment, appropriate demeanor and professional appearance; ability to interact with employees and members in a manner that is consistent and demonstrates the 7 17 CU brand promise.\\r\\n\\r\\n3. Skills to include:\\r\\n\\r\\nProblem solving, decision making, time management, interpersonal&nbsp;communications, organization, and good mathematical skills.\\r\\n\\r\\n4. Maintain ongoing comprehensive knowledge of the products, services, policies&nbsp;and procedures needed to perform the primary duties of the job.\\r\\n\\r\\n5. Understand the effects of member requests as they relate to individual&nbsp;accounts and cope with unusual situations.\\r\\n\\r\\n6. Maintain a working knowledge of computers and various software programs;&nbsp;able to navigate multiple PC screens.&nbsp; \\r\\n\\r\\n7. Demonstrate ability to meet deadlines, work accurately and productively&nbsp;and multi-task in a high volume member service environment.\\r\\n\\r\\nCertifications, licenses required once in the job: State and Federal registration to comply with the SAFE Act, Notary Public.\\r\\n\\r\\nPhysical, Mental or Visual Demands:&nbsp; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWorking Conditions:&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"validThrough\":\"2026-06-26\"}",
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    "qualifications": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Prerequisite Education: </span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1. </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">&nbsp;High school diploma or equivalent </span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Prerequisite Experience: </span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">A minimum of 9 months experience within the most recent three years with relationship banking.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Required knowledge, skills and abilities once in the job</span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">1. Customer service attitude and skills to include: </span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Team player, commitment, patience, empathy, enthusiasm, compassion, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness and willingness to help.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">2. Professionalism to include: </span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Confidence, good judgment, appropriate demeanor and professional appearance; ability to interact with employees and members in a manner that is consistent and demonstrates the 7 17 CU brand promise.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">3. Skills to include:</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Problem solving, decision making, time management, interpersonal&nbsp;</span></span></span></span><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">communications, organization, and good mathematical skills.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">4. Maintain ongoing comprehensive knowledge of the products, services, policies&nbsp;</span></span></span></span><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">and procedures needed to perform the primary duties of the job.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">5. Understand the effects of member requests as they relate to individual&nbsp;</span></span></span></span><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">accounts and cope with unusual situations.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">6. Maintain a working knowledge of computers and various software programs;&nbsp;</span></span></span></span><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">able to navigate multiple PC screens.&nbsp; </span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">7. Demonstrate ability to meet deadlines, work accurately and productively&nbsp;</span></span></span></span><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">and multi-task in a high volume member service environment.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Certifications, licenses required once in the job:</span></span></strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\"> State and Federal registration to comply with the SAFE Act, Notary Public.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Physical, Mental or Visual Demands:&nbsp; </span></span></strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Courier;\"><strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">Working Conditions:&nbsp; </span></span></strong><span style=\"font-size:10pt;\"><span style=\"font-family:Verdana, sans-serif;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; </span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n",
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      "date": "2024-08-12T14:52:41.000Z",
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    "jobTitle": "PERSONAL SERVICE REPRESENTATIVE 1",
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    "locations": "Warren, OH 44483",
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    "description": "Job Summary: Responsible for greeting, welcoming, guiding and assisting Credit Union members and visitors in a prompt, enthusiastic, professional, fri...",
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