Billing System Analyst

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    "description": "<p style=\"text-align:center\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">BILLING SYSTEM ANALYST I</span></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u><span style=\"font-family:&quot;Times New Roman&quot;,serif\">JOB SUMMARY</span></u></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The Billing System Analyst I is responsible for analyzing billing related data for accuracy.&nbsp; This position reports directly to the Business Process Manager. </span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Under the leadership of the CIS Business Solutions Lead, the Billing System Analyst I works both independently and collaboratively to ensure the Company&rsquo;s monthly billing is generated accurately and that all financial account transactions are processed according to Company procedures. The incumbent must maintain a professional image of the Company, prepare clear and accurate documentation, protect confidential information, and be available to work overtime when needed for emergencies, system issues, implementations, or planned assignments.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u><span style=\"font-family:&quot;Times New Roman&quot;,serif\">ESSENTIAL DUTIES AND RESPONSIBILITIES</span></u></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The Billing System Analyst I performs a variety of skilled functions, which may include but are not limited to the following:</span></span></p>\n\n<p>&nbsp;</p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Review and validate meter read exceptions daily</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Review and correct billing exceptions daily</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Review and approve bills and letter files for InfoSend to print</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Calculate &amp; process billing adjustments</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Process and balance payments, utilizing the OPEX scanner&nbsp; </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Process credit card payment returns</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Support divisions with payment and billing research</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Track payments for License Agreement accounts</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Work closely with sewer entities regarding monthly usage data files and invoices in accordance with applicable agreements.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Provide support to Meter Readers for issues related to the meter reading software.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Provide support to the Customer Service Representatives which includes, but is not limited to, payment research and billing analysis.&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ensure Billing Analyst I process documents remain current and reflect established practices.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Perform other duties as assigned by management.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n",
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