Home › Companies › 105F44679E125EA282BD07C3DA6A70BA › Lead Customer Service Representative
Lead Customer Service Representative
105F44679E125EA282BD07C3DA6A70BA · Sudbury, MA 01776; 150 Boston Post Road, Sudbury, MA, 1776, USA · Active · $17–$20 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 105F44679E125EA282BD07C3DA6A70BA |
| Title | Lead Customer Service Representative |
| Normalized title | - |
| Department / team | Admin - Clerical |
| Location | Sudbury, MA, United States |
| Work model | - |
| Employment type | Part Time |
| Salary | $17–$20 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-19 / 2026-05-31 |
| Changed / last seen | 2026-06-09 / 2026-06-17 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 105F44679E125EA282BD07C3DA6A70BA. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Sudbury. | Open |
| Department jobs | Active postings in Admin - Clerical. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 105F44679E125EA282BD07C3DA6A70BA |
| Source | 2b4ea7e2-6150-4ef0-9d52-ad196e1e9e9c |
| ATS provider | Paycom ATS |
Description
Description
Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests.
We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.
If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
We offer:
· Health, dental, vision, life insurance, STD/LTD, 401K with company matching
· ESOP - Employee Stock Ownership Plan (100% company paid)
· Paid vacation
· Pet supply and service discounts and more!
Responsibilities:
• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general
questions
• Answering and handling calls in a professional manner
• Maintaining cleanliness
• Maintaining cleanliness
• Scheduling
• File maintenance
• Data entry
Qualifications & Requirements
Requirements:
• Able to work evenings, weekends, and holidays
• 1-year customer service experience preferred
• Computer skills
• Timekeeping
• Excellent organizational skills
• Able to utilize multi-line phone
• Strong communication skills
• Able to lift 40 lbs.
• Able to stand for up to 8 hours a day
• Able to handle dogs on leashes
• Display professional manner at all times
In accordance with Massachusetts pay transparency requirements, the compensation range for this position is $17.00 - $20.00, depending on experience, qualifications, and other business-related factors. This position may also be eligible for commissions, bonuses, incentives, and additional benefits where applicable.
Full job record
| Job ID | f142620437d648676bf3bedc6dc5b77a13be793b |
| Org ID | dfb1da47-6c35-41c0-8df1-6f3f61da7eda |
| Source ID | 2b4ea7e2-6150-4ef0-9d52-ad196e1e9e9c |
| Board ID | 2b4ea7e2-6150-4ef0-9d52-ad196e1e9e9c |
| Provider | paycom |
| Provider Job Key | 277340 |
| Title | Lead Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Sudbury, MA 01776; 150 Boston Post Road, Sudbury, MA, 1776, USA |
| Department | Admin - Clerical |
| Team | — |
| Employment Type | part_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Sudbury |
| Salary Raw | $17.00 - $20.00 Hourly |
| Salary Min | 17 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=277340&clientkey=105F44679E125EA282BD07C3DA6A70BA |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=277340&clientkey=105F44679E125EA282BD07C3DA6A70BA |
| First Seen At | 2026-05-31 19:05:35Z |
| Last Seen At | 2026-06-17 09:19:35Z |
| Last Checked At | 2026-06-17 09:19:35Z |
| Last Changed At | 2026-06-09 10:10:39Z |
| Inactive At | — |
| Source Posted At | 2026-05-19 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=105F44679E125EA282BD07C3DA6A70BA/date=2026-06-17/2026-06-17T09-19-31-972Z-808561377e629009f7a68e4b892f505d18b7e51279f05684d1b20eb9a779d16f.json |
Event Fields
{
"content_hash": "cd644715aa3ac72ef62ca4ee23e1682d4fcf1955cff4c244342037a1c16f5832",
"source_hash": "908e73eb337fddff776e05c5d69e4cb0cace55eff101277c119a373a19bbb796",
"last_changed_at": "2026-06-09T10:10:39.038Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Sudbury, MA 01776; 150 Boston Post Road, Sudbury, MA, 1776, USA",
"city": "Sudbury",
"region": "MA",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": 20,
"salary_min": 17,
"inferred_at": "2026-06-17T09:19:35.450Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Sudbury, MA 01776; 150 Boston Post Road, Sudbury, MA, 1776, USA",
"city": "Sudbury",
"region": "MA",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": "hour",
"workplace_type": null,
"salary_currency": "USD"
}Extensions
{}Native Structured
{
"detail": {
"city": "Sudbury",
"jobId": 277340,
"level": "Experienced",
"endDate": "",
"legalId": 4116,
"isHotJob": true,
"jobShift": "Day",
"jobTitle": "Lead Customer Service Representative",
"location": "Sudbury, MA 01776",
"startDate": "",
"clientCode": "0AP42",
"remoteType": "",
"description": "<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. <span style=\"background:#FFFFFF;\">We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\"> <strong><span>We offer:</span></strong></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">· Health, dental, vision, life insurance, STD/LTD, 401K with company matching</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">· ESOP - Employee Stock Ownership Plan (100% company paid)</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">· Paid vacation</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">· Pet supply and service discounts and more!</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><strong><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">Responsibilities:</span></span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\"> questions</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Answering and handling calls in a professional manner</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Maintaining cleanliness</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Maintaining cleanliness</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Scheduling</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• File maintenance</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Data entry</span></span></span></span></span></p>\r\n",
"jobCategory": "Admin - Clerical",
"salaryRange": "$17.00 - $20.00 Hourly",
"socialMedia": {
"xLink": null,
"emailLink": null,
"facebookLink": null,
"linkedInLink": null
},
"isQuickApply": false,
"positionType": "Part Time",
"countryPaidIn": "",
"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Lead Customer Service Representative\",\"identifier\":\"J0AP42277340\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/105F44679E125EA282BD07C3DA6A70BA/jobs/277340\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=105F44679E125EA282BD07C3DA6A70BA\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":17,\"maxValue\":20,\"unitText\":\"\"}},\"datePosted\":\"2026-05-19\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Sudbury, MA 01776Position Type: Part TimeEducation Level: High SchoolSalary Range: $17.00 - $20.00 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: Admin - ClericalOur Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests.\\r\\n\\r\\nWe are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.\\r\\n\\r\\nIf you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!\\r\\n\\r\\n We offer:\\r\\n\\r\\n· Health, dental, vision, life insurance, STD/LTD, 401K with company matching\\r\\n\\r\\n· ESOP - Employee Stock Ownership Plan (100% company paid)\\r\\n\\r\\n· Paid vacation\\r\\n\\r\\n· Pet supply and service discounts and more!\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general \\r\\n\\r\\n questions\\r\\n\\r\\n• Answering and handling calls in a professional manner\\r\\n\\r\\n• Maintaining cleanliness\\r\\n\\r\\n• Maintaining cleanliness\\r\\n\\r\\n• Scheduling\\r\\n\\r\\n• File maintenance\\r\\n\\r\\n• Data entry\\r\\nQualifications & RequirementsRequirements:\\r\\n\\r\\n• Able to work evenings, weekends, and holidays\\r\\n\\r\\n• 1-year customer service experience preferred\\r\\n\\r\\n• Computer skills\\r\\n\\r\\n• Timekeeping\\r\\n\\r\\n• Excellent organizational skills\\r\\n\\r\\n• Able to utilize multi-line phone\\r\\n\\r\\n• Strong communication skills\\r\\n\\r\\n• Able to lift 40 lbs.\\r\\n\\r\\n• Able to stand for up to 8 hours a day\\r\\n\\r\\n• Able to handle dogs on leashes\\r\\n\\r\\n• Display professional manner at all times\\r\\n\\r\\nIn accordance with Massachusetts pay transparency requirements, the compensation range for this position is $17.00 - $20.00, depending on experience, qualifications, and other business-related factors. This position may also be eligible for commissions, bonuses, incentives, and additional benefits where applicable.\\r\\n\",\"responsibilities\":\"Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests.\\r\\n\\r\\nWe are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.\\r\\n\\r\\nIf you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!\\r\\n\\r\\n We offer:\\r\\n\\r\\n· Health, dental, vision, life insurance, STD/LTD, 401K with company matching\\r\\n\\r\\n· ESOP - Employee Stock Ownership Plan (100% company paid)\\r\\n\\r\\n· Paid vacation\\r\\n\\r\\n· Pet supply and service discounts and more!\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general \\r\\n\\r\\n questions\\r\\n\\r\\n• Answering and handling calls in a professional manner\\r\\n\\r\\n• Maintaining cleanliness\\r\\n\\r\\n• Maintaining cleanliness\\r\\n\\r\\n• Scheduling\\r\\n\\r\\n• File maintenance\\r\\n\\r\\n• Data entry\\r\\n\",\"employmentType\":\"PART_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"BEST FRIENDS PET CARE INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=105F44679E125EA282BD07C3DA6A70BA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"150 Boston Post Road\",\"addressLocality\":\"Sudbury\",\"addressRegion\":\"MA\",\"postalCode\":1776,\"addressCountry\":\"USA\"}},\"qualifications\":\"Requirements:\\r\\n\\r\\n• Able to work evenings, weekends, and holidays\\r\\n\\r\\n• 1-year customer service experience preferred\\r\\n\\r\\n• Computer skills\\r\\n\\r\\n• Timekeeping\\r\\n\\r\\n• Excellent organizational skills\\r\\n\\r\\n• Able to utilize multi-line phone\\r\\n\\r\\n• Strong communication skills\\r\\n\\r\\n• Able to lift 40 lbs.\\r\\n\\r\\n• Able to stand for up to 8 hours a day\\r\\n\\r\\n• Able to handle dogs on leashes\\r\\n\\r\\n• Display professional manner at all times\\r\\n\\r\\nIn accordance with Massachusetts pay transparency requirements, the compensation range for this position is $17.00 - $20.00, depending on experience, qualifications, and other business-related factors. This position may also be eligible for commissions, bonuses, incentives, and additional benefits where applicable.\\r\\n\",\"experienceRequirements\":\"Requirements:\\r\\n\\r\\n• Able to work evenings, weekends, and holidays\\r\\n\\r\\n• 1-year customer service experience preferred\\r\\n\\r\\n• Computer skills\\r\\n\\r\\n• Timekeeping\\r\\n\\r\\n• Excellent organizational skills\\r\\n\\r\\n• Able to utilize multi-line phone\\r\\n\\r\\n• Strong communication skills\\r\\n\\r\\n• Able to lift 40 lbs.\\r\\n\\r\\n• Able to stand for up to 8 hours a day\\r\\n\\r\\n• Able to handle dogs on leashes\\r\\n\\r\\n• Display professional manner at all times\\r\\n\\r\\nIn accordance with Massachusetts pay transparency requirements, the compensation range for this position is $17.00 - $20.00, depending on experience, qualifications, and other business-related factors. This position may also be eligible for commissions, bonuses, incentives, and additional benefits where applicable.\\r\\n\",\"industry\":\"Admin - Clerical\",\"validThrough\":\"2026-06-18\",\"workHours\":\"Day\",\"educationRequirements\":\"High School\"}",
"applyAvailable": true,
"educationLevel": "High School",
"qualifications": "<p><span style=\"font-size:12pt;\"><span><strong><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">Requirements:</span></span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Able to work evenings, weekends, and holidays</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• 1-year customer service experience preferred</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Computer skills</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Timekeeping</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Excellent organizational skills</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Able to utilize multi-line phone</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Strong communication skills</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Able to lift 40 lbs.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Able to stand for up to 8 hours a day</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Able to handle dogs on leashes</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">• Display professional manner at all times</span></span></span></span></span></p>\r\n\r\n<p>In accordance with Massachusetts pay transparency requirements, the compensation range for this position is $17.00 - $20.00, depending on experience, qualifications, and other business-related factors. This position may also be eligible for commissions, bonuses, incentives, and additional benefits where applicable.</p>\r\n",
"descriptionTitle": "Description",
"travelPercentage": "Negligible",
"jobYoutubeVideoId": "",
"legalRevisionDate": {
"date": "2024-09-09T14:23:00.000Z",
"timezone": "America/Chicago",
"timezone_type": 3
},
"secondaryLocations": [],
"primaryPhoneCountry": "US",
"primaryPhoneEnabled": true,
"qualificationsTitle": "Qualifications & Requirements",
"primaryPhoneRequired": true,
"primaryPhoneNumberDoesNotExist": false
},
"preview": {
"jobId": 277340,
"isHotJob": true,
"jobTitle": "Lead Customer Service Representative",
"postedOn": "",
"locations": "Sudbury, MA 01776",
"remoteType": "",
"description": "Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests.\r\n\r\nWe...",
"positionType": "Part Time"
},
"detail_meta": {
"url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/277340",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 19548
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/f142620437d648676bf3bedc6dc5b77a13be793b?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/dfb1da47-6c35-41c0-8df1-6f3f61da7edaJSONGET https://api.bluedoor.sh/job-postings/v1/sources/2b4ea7e2-6150-4ef0-9d52-ad196e1e9e9cJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/f142620437d648676bf3bedc6dc5b77a13be793b/eventsJSON