bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompanies656e8949 0006 43d5 B316 7f5d0510cd40 19000101 000001Customer Service Representative

Customer Service Representative

656e8949 0006 43d5 B316 7f5d0510cd40 19000101 000001 · Bessemer, AL, US, Bessemer, AL · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company656e8949 0006 43d5 B316 7f5d0510cd40 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationBessemer, AL, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 656e8949 0006 43d5 B316 7f5d0510cd40 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Bessemer.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company656e8949 0006 43d5 B316 7f5d0510cd40 19000101 000001
Source531a5e00-47a9-42f5-90cb-0e75109c4161
ATS providerADP Workforce Now Recruiting

Description

Southern CaseArts is the foremost manufacturer of innovative refrigeration units for a variety of food retailer segments, primarily grocery and convenience stores. The company’s customer-driven, cutting-edge designs and quality engineering result in merchandising solutions that lead to compelling shopping experiences and increased sales. Our focus on teamwork ensures that each of our specialty merchandisers meets both the customer’s requirements and our exacting standards. Division/Location Southern CaseArts - Bessemer, AL Job Classification Non-exempt Position Summary: This role provides primary support for aftermarket parts and service activities, including warranty and non-warranty parts identification, quotation, and order processing through the ERP system. This position also supports Purchasing with purchase order completion as needed (up to 10%-time allocation). The focus is on accurate, time processing and effective coordination across departments to ensure customer needs are met. Key Responsibilities Aftermarket Parts (Primary Focus) Identify parts required for warranty and non-warranty service request. Prepare quotations and process orders in the ERP system. Ensure accuracy and completeness of order information for customers and internal teams. Provide order status updates and quality information to customers. Coordinate with Production, Purchasing, and Shipping to resolve issues and ensure on-time fulfillment. Purchasing Support (Secondary) Assist with preparation and completion of purchase orders as directed by Purchasing. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience in parts support, service coordination, or purchasing functions preferred. Strong organizational skills and attention to details. Proficiency with ERP systems and Microsoft Office tools. Effective communication skills with customer and cross-functional teams. Ability to perform duties with limited supervision. Ability to multi-task in a fast-paced environment Ability and desire to work in a team environment. Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.

Full job record

Job IDf13a145a0323bab404a653dc6be6048d76ac0c29
Org ID104f1039-1ba8-4f91-b1ac-01a34a5a4bab
Source ID531a5e00-47a9-42f5-90cb-0e75109c4161
Board ID531a5e00-47a9-42f5-90cb-0e75109c4161
Provideradp_workforcenow
Provider Job Key956820
TitleCustomer Service Representative
Normalized Title
Statusactive
Activeyes
Location TextBessemer, AL, US, Bessemer, AL
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionAL
CityBessemer
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=656e8949-0006-43d5-b316-7f5d0510cd40&ccId=19000101_000001&lang=en_US&type=JS&jobId=956820&jwId=9201532816889_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=656e8949-0006-43d5-b316-7f5d0510cd40&ccId=19000101_000001&lang=en_US&type=JS&jobId=956820&jwId=9201532816889_1
First Seen At2026-05-31 18:30:17Z
Last Seen At2026-06-06 12:19:25Z
Last Checked At2026-06-06 12:19:25Z
Last Changed At2026-06-06 12:19:25Z
Inactive At
Source Posted At2026-05-13 19:19:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=656e8949-0006-43d5-b316-7f5d0510cd40|19000101_000001/date=2026-06-06/2026-06-06T12-19-25-087Z-137d8f987a6d3f64780ec1baadea337d6fe31db6837d27a475a1af73ee8f093c.json
Event Fields
{
  "content_hash": "65cd9754775e421b577ed2e5999bc8e13845c0582e14c9b46d1f9784f4f47148",
  "source_hash": "67b16e823edec2ad02699d2f3f380f395536c02a87789246de3d701de0424d97",
  "last_changed_at": "2026-06-06T12:19:25.444Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Bessemer, AL, US, Bessemer, AL",
    "city": "Bessemer",
    "region": "AL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:19:25.441Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Bessemer, AL, US, Bessemer, AL",
      "city": "Bessemer",
      "region": "AL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9201532816889_1",
    "postDate": "2026-05-13T15:19:00.000-04:00",
    "workLevelCode": {
      "shortName": "Hourly Direct Full-Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-13T15:19Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:19Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "956820"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Representative",
    "clientRequisitionID": "1613",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Bessemer",
          "postalCode": "35022",
          "countrySubdivisionLevel1": {
            "codeValue": "AL"
          }
        },
        "nameCode": {
          "shortName": " Bessemer, AL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><p id=\"isPasted\"><br></p><p><span style=\"font-size: 14px; font-family: verdana, sans-serif;\">&nbsp;<strong data-ogsc=\"\"><span data-ogsc=\"\" data-ogsb=\"white\" data-olk-copy-source=\"MessageBody\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white !important;\">Southern CaseArts</span></strong></span><span data-ogsc=\"\" data-ogsb=\"white\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: verdana, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: white !important;\">&nbsp;is the foremost manufacturer of innovative refrigeration units for a variety of food retailer segments, primarily grocery and convenience stores. The company&rsquo;s customer-driven, cutting-edge designs and quality engineering result in merchandising solutions that lead to compelling shopping experiences and increased sales. Our focus on teamwork ensures that each of our specialty merchandisers meets both the customer&rsquo;s requirements and our exacting standards.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;' data-pasted=\"true\"><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>Division/Location</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>Southern CaseArts - Bessemer, AL</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>Job Classification</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: verdana, sans-serif;\">Non-exempt</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong>Position Summary:</strong></span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">&nbsp;This role provides primary support for aftermarket parts and service activities, including warranty and non-warranty parts identification, quotation, and order processing through the ERP system. This position also supports Purchasing with purchase order completion as needed (up to 10%-time allocation). The focus is on accurate, time processing and effective coordination across departments to ensure customer needs are met.&nbsp;</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">&nbsp;</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong><u>Key Responsibilities</u></strong></span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong><u>Aftermarket Parts (Primary Focus)&nbsp;</u></strong>&nbsp;</span></p><ul type=\"disc\"><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Identify parts required for warranty and non-warranty service request.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Prepare quotations and process orders in the ERP system.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Ensure accuracy and completeness of order information for customers and internal teams.&nbsp;</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Provide order status updates and quality information to customers.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Coordinate with Production, Purchasing, and Shipping to resolve issues and ensure on-time fulfillment.</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">&nbsp;</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong><u>Purchasing Support (Secondary) &nbsp;</u></strong><strong><u>&nbsp;</u></strong></span></p><ul type=\"disc\"><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Assist with preparation and completion of purchase orders as directed by Purchasing.&nbsp;</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">&nbsp;</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\"><strong><u>&nbsp;</u></strong><strong><u>Qualification Requirements:</u></strong><u>&nbsp;</u></span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">&nbsp;</span></p><ul type=\"disc\"><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Experience in parts support, service coordination, or purchasing functions preferred.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Strong organizational skills and attention to details.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Proficiency with ERP systems and Microsoft Office tools.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Effective communication skills with customer and cross-functional teams.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Ability to perform duties with limited supervision.</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Ability to multi-task in a fast-paced environment</li><li style=\"font-family: verdana, sans-serif; font-size: 14px;\">Ability and desire to work in a team environment.</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">&nbsp;</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px;\">&nbsp;<span data-olk-copy-source=\"MessageBody\" style=\"color: rgb(61, 61, 61);\" data-pasted=\"true\">Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.</span></span></p><p><br></p><p><br></p></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201532816889_1",
    "postDate": "2026-05-13T15:19:00.000-04:00",
    "workLevelCode": {
      "shortName": "Hourly Direct Full-Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-13T15:19Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:19Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "956820"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Representative",
    "clientRequisitionID": "1613",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Bessemer",
          "postalCode": "35022",
          "countrySubdivisionLevel1": {
            "codeValue": "AL"
          }
        },
        "nameCode": {
          "shortName": " Bessemer, AL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/956820?cid=656e8949-0006-43d5-b316-7f5d0510cd40&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 11728
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/f13a145a0323bab404a653dc6be6048d76ac0c29?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/104f1039-1ba8-4f91-b1ac-01a34a5a4babJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/531a5e00-47a9-42f5-90cb-0e75109c4161JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/f13a145a0323bab404a653dc6be6048d76ac0c29/eventsJSON