Home › Companies › Ibqbjb Fa Ocs Oraclecloud Com CX 1 › Technicien(ne) principal du service sur le terrain – Détection de gaz et instrumentation
Technicien(ne) principal du service sur le terrain – Détection de gaz et instrumentation
Ibqbjb Fa Ocs Oraclecloud Com CX 1 · Brossard, QC, Canada; Brossard, QC, Brossard, QC, CA · Remote · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Ibqbjb Fa Ocs Oraclecloud Com CX 1 |
| Title | Technicien(ne) principal du service sur le terrain – Détection de gaz et instrumentation |
| Normalized title | - |
| Department / team | Customer Experience |
| Location | Brossard, QC, Canada |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-06-10 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ibqbjb Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Brossard. | Open |
| Department jobs | Active postings in Customer Experience. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ibqbjb Fa Ocs Oraclecloud Com CX 1 |
| Source | ecc18022-3d03-45e7-bd22-22857def4466 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Vous serez responsable de la calibration, l’inspection, l’identification, de l’investigation, de la résolution, de l’analyse des causes profondes et de la reproduction des problèmes techniques complexes rencontrés par notre équipe sur le terrain. Vous contribuerez à l’exactitude, à la rapidité des retours et à la satisfaction client. Vous développerez une compréhension approfondie des besoins des clients. Vous soutiendrez la culture du partage des connaissances, les méthodologies et les outils. Vous participerez au développement des programmes de formation pour notre organisation de terrain. Vous veillerez à la documentation et à l’enregistrement appropriés de toutes les activités et communications.
Responsibilities
Responsabilités principales
Excellente connaissance des outils manuels relatif à ce travail ainsi que de leur utilisation adéquate, incluant un multimètre numérique Capacité à diagnostiquer des problèmes matériels/logiciels et à les résoudre afin de rétablir le bon fonctionnement des systèmes Fournir un soutien direct aux clients internes et externes Faire le lien entre le service sur le terrain et l’assistance technique & l’ingénierie Rédiger des rapports d’analyse détaillés, précis et en temps opportun Fournir un soutien technique afin d’apaiser les préoccupations des clients Préparer des soumissions et gérer les dossiers clients Planifier et coordonner les rendez-vous de service Avoir une bonne capacité à gérer des projets exigeants pour assurer la satisfaction client Collaborer avec plusieurs disciplines et intervenants Excellentes compétences en communication écrite et verbale (Français/Anglais) Hautement motivé, organisé et capable de travailler de façon autonome Attitude collaborative et esprit d’équipe
Qualifications
Exigences
Minimum de 2 ans d'expérience en services en chantier ou dans un rôle similaire. Permis de conduire valide (classe 5) Doit parler français et avoir un niveau d’anglais fonctionnel
Atouts
Expérience significative dans l’application des meilleures pratiques en service client et support produit Diplôme d’études postsecondaires en génie électrique, électromécanique, instrumentation et contrôle ou en génie logiciel Autonomie et capacité à gérer plusieurs clients et engagements Expérience dans le domaine industriel (préférée) Bonnes aptitudes interpersonnelles et excellentes compétences de communication Fort esprit d’amélioration continue et leadership affirmé Expérience avec Salesforce.com, SharePoint, SAP, Excel Excellentes compétences en organisation Capacité à former d’autres personnes Capacité à motiver une équipe Maîtrise de la suite Microsoft Office (Excel, Word, SharePoint et PowerPoint)
The Senior Field Service Technician will be working within the Process Measurement & Control (PMC) business unit, specifically the Service Team for customer support, team development and training. This person is the face of Honeywell and will be working with customers and internal organizations on problem resolution. The purpose of this position is to provide customer support, advanced field technical support. The position is located in Brossard, Quebec, Canada.
You will drive timely identification, investigation, resolution, root cause analysis and replication of advanced technical issues experienced by our field team. You will support a focus on accuracy, timely feedback, and customer satisfaction. You will develop a broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop training curriculum for our Field Organization. You will ensure proper documentation and recording of all activity and communication.
Key Responsibilities
Strong knowledge of the tools related to the trade, including a digital multimeter Ability to troubleshoot hardware/software and solve equipment problems Provide direct support to internal and external customers Investigate and resolve technical issues Act as liaison between Field Service and Technical Support/Engineering Create timely, detailed, and accurate analysis reports Provide technical service and customer solutions Prepare service quotations and manage service documentation Schedule and coordinate service appointments Manage challenging projects to ensure customer satisfaction Ensure team technical competency Collaborate with multiple departments and stakeholders Highly motivated, organized, and able to work independently Collaborative and team-oriented mindset You Must Have
Minimum of 2 years of experience in field service engineering or a related role. Valid Class 5 driver’s license Must speak French and functional English We Value
Significant experience in customer and product support DEC, Engineering degree or equivalent work experience High School Diploma + DEP Industry experience preferred Strong communication and interpersonal skills Continuous improvement mindset and leadership capabilities Experience with Salesforce.com, SharePoint, SAP, Excel Excellent organizational skills Ability to train and motivate others Proficiency in Microsoft Office (Excel, Word, SharePoint, PowerPoint)
Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Full job record
| Job ID | f12e54de7b19e04447d75a39f8e2d033b8190ec8 |
| Org ID | bd4bb99f-a313-4cab-acc3-6681129833e5 |
| Source ID | ecc18022-3d03-45e7-bd22-22857def4466 |
| Board ID | ecc18022-3d03-45e7-bd22-22857def4466 |
| Provider | oracle_hcm |
| Provider Job Key | 148680 |
| Title | Technicien(ne) principal du service sur le terrain – Détection de gaz et instrumentation |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Brossard, QC, Canada; Brossard, QC, Brossard, QC, CA |
| Department | Customer Experience |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | Canada |
| Region | QC |
| City | Brossard |
| Salary Raw | Description Vous serez responsable de la calibration, l’inspection, l’identification, de l’investigation, de la résolution, de l’analyse des causes profondes et de la reproduction des problèmes techniques complexes rencontrés par notre équipe sur le terrain. Vous contribuerez à l’exactitude, à la rapidité des retours et à la satisfaction client. Vous développerez une compréhension approfondie des besoins des clients. Vous soutiendrez la culture du partage des connaissances, les méthodologies et les outils. Vous participerez au développement des programmes de formation pour notre organisation de terrain. Vous veillerez à la documentation et à l’enregistrement appropriés de toutes les activités et communications. Responsibilities Responsabilités principales Excellente connaissance des outils manuels relatif à ce travail ainsi que de leur utilisation adéquate, incluant un multimètre numérique Capacité à diagnostiquer des problèmes matériels/logiciels et à les résoudre afin de rétablir le bon fonctionnement des systèmes Fournir un soutien direct aux clients internes et externes Faire le lien entre le service sur le terrain et l’assistance technique & l’ingénierie Rédiger des rapports d’analyse détaillés, précis et en temps opportun Fournir un soutien technique afin d’apaiser les préoccupations des clients Préparer des soumissions et gérer les dossiers clients Planifier et coordonner les rendez-vous de service Avoir une bonne capacité à gérer des projets exigeants pour assurer la satisfaction client Collaborer avec plusieurs disciplines et intervenants Excellentes compétences en communication écrite et verbale (Français/Anglais) Hautement motivé, organisé et capable de travailler de façon autonome Attitude collaborative et esprit d’équipe Qualifications Exigences Minimum de 2 ans d'expérience en services en chantier ou dans un rôle similaire. Permis de conduire valide (classe 5) Doit parler français et avoir un niveau d’anglais fonctionnel Atouts Expérience significative dans l’application des meilleures pratiques en service client et support produit Diplôme d’études postsecondaires en génie électrique, électromécanique, instrumentation et contrôle ou en génie logiciel Autonomie et capacité à gérer plusieurs clients et engagements Expérience dans le domaine industriel (préférée) Bonnes aptitudes interpersonnelles et excellentes compétences de communication Fort esprit d’amélioration continue et leadership affirmé Expérience avec Salesforce.com, SharePoint, SAP, Excel Excellentes compétences en organisation Capacité à former d’autres personnes Capacité à motiver une équipe Maîtrise de la suite Microsoft Office (Excel, Word, SharePoint et PowerPoint) The Senior Field Service Technician will be working within the Process Measurement & Control (PMC) business unit, specifically the Service Team for customer support, team development and training. This person is the face of Honeywell and will be working with customers and internal organizations on problem resolution. The purpose of this position is to provide customer support, advanced field technical support. The position is located in Brossard, Quebec, Canada. You will drive timely identification, investigation, resolution, root cause analysis and replication of advanced technical issues experienced by our field team. You will support a focus on accuracy, timely feedback, and customer satisfaction. You will develop a broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop training curriculum for our Field Organization. You will ensure proper documentation and recording of all activity and communication. Key Responsibilities Strong knowledge of the tools related to the trade, including a digital multimeter Ability to troubleshoot hardware/software and solve equipment problems Provide direct support to internal and external customers Investigate and resolve technical issues Act as liaison between Field Service and Technical Support/Engineering Create timely, detailed, and accurate analysis reports Provide technical service and customer solutions Prepare service quotations and manage service documentation Schedule and coordinate service appointments Manage challenging projects to ensure customer satisfaction Ensure team technical competency Collaborate with multiple departments and stakeholders Highly motivated, organized, and able to work independently Collaborative and team-oriented mindset You Must Have Minimum of 2 years of experience in field service engineering or a related role. Valid Class 5 driver’s license Must speak French and functional English We Value Significant experience in customer and product support DEC, Engineering degree or equivalent work experience High School Diploma + DEP Industry experience preferred Strong communication and interpersonal skills Continuous improvement mindset and leadership capabilities Experience with Salesforce.com, SharePoint, SAP, Excel Excellent organizational skills Ability to train and motivate others Proficiency in Microsoft Office (Excel, Word, SharePoint, PowerPoint) Company Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ibqbjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/148680 |
| Apply URL | https://ibqbjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/148680 |
| First Seen At | 2026-05-31 18:13:32Z |
| Last Seen At | 2026-06-21 12:39:38Z |
| Last Checked At | 2026-06-21 12:39:38Z |
| Last Changed At | 2026-06-10 11:35:23Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 17:06:17Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ibqbjb.fa.ocs.oraclecloud.com|CX_1/date=2026-06-21/2026-06-21T12-38-02-907Z-c535105ea2cd462b762b8a53a63d0b70fcc8b7b6c5c0a88cb060a7e32d1d5678.json |
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