Division Manager of Employment, Training, and Social Development

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    "datePosted": "2026-03-19",
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    "description": "<p><span style=\"color: rgb(186, 55, 42); font-size: 12pt; font-weight: bold\">Position Summary</span></p>\n<p><span style=\"font-size: 12pt\">Seabird Island is committed to a compassionate, client-centered approach to support the community’s employment, training, skill development, career planning, and income assistance needs. Grounded in First Nations values and principles, this role recognizes that clients are at the heart of our work and strives to provide culturally relevant and empowering services.</span></p>\n<p><br><span style=\"font-size: 12pt\">Reporting to the Director of Education, the Division Manager of Employment, Training, and Social Development oversees programs that connect individuals with meaningful employment, educational opportunities, and skills development. They lead initiatives supporting pre-employment training, workshops, employment support services, and income assistance, while ensuring cultural safety, dignity, and respect in every interaction. The Division Manager also strengthens partnerships, finds funding opportunities, and creates pathways for stable, long-term employment and self-sufficiency for the community.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(0, 0, 0)\">This is a one-year Full-Time Term Contract with an end date of March 30, 2027, with the possibility of extension. </span></span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(186, 55, 42); font-size: 12pt; font-weight: bold\">What You'll Do</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Leadership and Program Oversight:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Lead, mentor, and support a team of professionals, promoting a collaborative and respectful work environment. Provide overall leadership to direct reports, including:</span><br>\n<ul>\n<li><span style=\"font-size: 12pt\">Authorizing leaves, time-offs, and ensuring coverage.</span><br></li>\n<li><span style=\"font-size: 12pt\">Work planning, scheduling, payroll processing, and assessment of staffing needs.</span><br></li>\n<li><span style=\"font-size: 12pt\">Hiring, staff development, coaching, and mentoring.</span><br></li>\n<li><span style=\"font-size: 12pt\">Conducting regular performance reviews and providing constructive feedback.</span><br></li>\n<li><span style=\"font-size: 12pt\">Promoting shared team goals and collaboration.</span></li>\n<li><span style=\"font-size: 12pt\">Conflict resolution, discipline, and termination recommendations.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Provide ongoing training and professional development opportunities that incorporate First Nations perspectives and practices.</span><br></li>\n<li><span style=\"font-size: 12pt\">Provide general oversight of the day-to-day operations of Employment Services and Income Assistance and support the development and implementation of exemplary client services.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ensure all programs reflect community values and cultural teachings.</span><br></li>\n<li><span style=\"font-size: 12pt\">Build systems for client satisfaction, feedback, and continuous service improvement.</span><br></li>\n<li><span style=\"font-size: 12pt\">Collaborate with other departments to address internal barriers to accessing work opportunities, student placements, post-secondary placements, etc.</span><br></li>\n<li><span style=\"font-size: 12pt\">Develop reports, surveys, and recommendations to enhance program effectiveness.</span><br></li>\n<li><span style=\"font-size: 12pt\">Coordinate service delivery and ensure all contractual obligations and deliverables are achieved for the programs.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Employment and Skills Development:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Develop and oversee pre-employment training, skills development, and job readiness workshops.</span><br></li>\n<li><span style=\"font-size: 12pt\">Oversee employment support, including resume development, interview preparation, and employment coaching.</span><br></li>\n<li><span style=\"font-size: 12pt\">Coordinate work opportunities, summer employment, post-secondary employment, co-op placements, internships, labour pool, and other related opportunities.</span><br></li>\n<li><span style=\"font-size: 12pt\">Seek funding opportunities, promote employment initiatives within the community, and foster relationships with external organizations and stakeholders.</span><br></li>\n<li><span style=\"font-size: 12pt\">Organize certifications programs for clients.</span><br></li>\n<li><span style=\"font-size: 12pt\">Connect community members with post-secondary funding and educational opportunities through collaboration with other Education team members.</span><br></li>\n<li><span style=\"font-size: 12pt\">Develop and assist with the delivery of implementation strategies for the program delivery models.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Income Assistance and Community Support:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Oversee income assistance programs with care, empathy, and cultural understanding.</span><br></li>\n<li><span style=\"font-size: 12pt\">Manage the operation of the community food bank and other support services.</span><br></li>\n<li><span style=\"font-size: 12pt\">Assist clients in creating individual development plans to achieve long-term self-sufficiency.</span><br></li>\n<li><span style=\"font-size: 12pt\">Support clients in accessing training, post-secondary education, career advancement opportunities and employment opportunities.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ensure accurate completion of income assistance paperwork and compliance with regulatory requirements.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Partnership and Stakeholder Engagement:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Strengthen relationships within Seabird Island, local employers, educational institutions, and community partners to ensure successful employment programs.</span><br></li>\n<li><span style=\"font-size: 12pt\">Advocate for the community’s employment and training needs through collaborative partnerships.</span><br></li>\n<li><span style=\"font-size: 12pt\">Work closely with managers supervising employment program participants to address performance and foster success.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Financial Management, Reporting, and Administration:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Develop and manage program budgets, ensuring efficient use of resources and alignment with funding requirements.</span><br></li>\n<li><span style=\"font-size: 12pt\">Oversee program expenses and maintain accurate financial records.</span><br></li>\n<li><span style=\"font-size: 12pt\">Identify funding opportunities and prepare grant applications to support program sustainability and growth.</span><br></li>\n<li><span style=\"font-size: 12pt\">Prepare detailed financial and program reports for leadership and funding partners.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ensure accountability through regular tracking and evaluation of program outcomes and financial performance.</span><br></li>\n<li><span style=\"font-size: 12pt\">Assist with conducting surveys as requested and as needed for supporting programs and services.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ensure all systems, procedures, and best practices are developed and in place to deliver program services.</span><br></li>\n<li><span style=\"font-size: 12pt\">Work with staff to ensure that client and project records are maintained and stored according to prescribed guidelines.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Other Duties</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Create marketing plan and materials and promote Employment Services in the community and as required to increase service awareness and an annual workshop plan for each community.<br></span></li>\n<li><span style=\"font-size: 12pt\">Work directly with clients, as required, to provide backup support and conducts relevant workshops when needed.</span></li>\n<li><span style=\"font-size: 12pt\">Additional responsibilities as needed to support the community and uphold our shared values. </span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Working / Special Conditions</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program Check to ensure the safety and trust of the communities we serve. This check will be conducted every five years.</span></li>\n<li><span style=\"font-size: 12pt\">Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential. This commitment supports our collective work, the community, and the responsibilities of this role.</span></li>\n<li><span style=\"font-size: 12pt\">Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectively engage and support projects, work, and initiatives.</span></li>\n<li><span style=\"font-size: 12pt\">Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of clients and community needs. Employees will be given as much notice as possible to any changes in schedule. </span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(186, 55, 42); font-size: 12pt; font-weight: bold\">What You Bring</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Education:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Bachelor’s degree in Human Services, Social Work, Education, Business Administration, or a related field.</span><br></li>\n<li><span style=\"font-size: 12pt\">Certified Employment Strategist is preferred.</span><br></li>\n<li><span style=\"font-size: 12pt\">Career Development Practitioner (CDP) certification is required.</span><br></li>\n<li><span style=\"font-size: 12pt\">First Aid, WHMIS, Conflict Resolution, and Mental Health First Aid trainer certifications is preferred.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Experience: </span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Minimum 7+ years of experience in management of employment services, training and development, income assistance, or community support programs.</span><br></li>\n<li><span style=\"font-size: 12pt\">Minimum 5+ years of experience proven experience working with First Nations communities.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Skills:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Strong leadership and team management skills rooted in respect, compassion, and cultural humility.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to develop and implement training programs and employment initiatives.</span></li>\n<li><span style=\"font-size: 12pt\">Excellent communication, problem-solving, and conflict resolution skills.</span></li>\n<li><span style=\"font-size: 12pt\">Knowledge of funding applications, budget management, and program development.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Abilities</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Deep understanding of First Nations values, traditions, and community dynamics.</span><br></li>\n<li><span style=\"font-size: 12pt\">Excellent interpersonal and communication skills, with a warm and non-judgmental approach.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ability to build trust, maintain confidentiality, and provide trauma-informed support.</span><br></li>\n<li><span style=\"font-size: 12pt\">Proficiency in documentation and record-keeping while maintaining cultural sensitivity.</span><br></li>\n<li><span style=\"font-size: 12pt\">Willingness to participate in community engagement activities.</span><br></li>\n<li><span style=\"font-size: 12pt\">Strong ability to develop training programs, workshops, and initiatives.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ability to work collaboratively across departments and engage with staff at all levels.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ability to work with Microsoft Office Suite and project management software.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Preferred:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Indigenous candidates are strongly encouraged to apply.</span><br></li>\n<li><span style=\"font-size: 12pt\">Knowledge and understanding of Seabird Island’s culture, traditions, teachings, community dynamics.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ability to respond quickly and professionally to community or colleague needs and inquiries.</span><br></li>\n<li><span style=\"font-size: 12pt\">Excellent writing, editing, and verbal communication skills.</span><br></li>\n<li><span style=\"font-size: 12pt\">Familiarity with reporting requirements from external funders.</span><br></li>\n<li><span style=\"font-size: 12pt\">Proficiency in developing survey tools and analyzing service satisfaction data.</span><br></li>\n<li><span style=\"font-size: 12pt\">Strong problem-solving and conflict resolution skills.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Cultural Competency:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Deep understanding of Indigenous cultures, traditions, and contemporary issues.</span><br></li>\n<li><span style=\"font-size: 12pt\">Experience working within Indigenous communities and applying culturally safe practices.</span><br></li>\n<li><span style=\"font-size: 12pt\">Understanding of intergenerational trauma and its impacts on Indigenous peoples and communities.</span><br></li>\n<li><span style=\"font-size: 12pt\">Commitment to cultural safety and decolonized approaches to service delivery.</span><br></li>\n<li><span style=\"font-size: 12pt\">Deep understanding of First Nations teachings, traditions, and community dynamics.</span><br></li>\n<li><span style=\"font-size: 12pt\">Ability to incorporate traditional knowledge and cultural practices into programming.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(186, 55, 42); font-size: 12pt\"><span style=\"font-weight: bold\">How to Apply </span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Have a question about this role before you apply? Email <a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a>.</span></li>\n<li><span style=\"font-size: 12pt\">Interested candidates are invited to submit their resume and a cover letter sharing how your experience aligns with this role.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: rgb(192, 0, 0)\">Pre-Employment Screening </span></span><br></span></p>\n<p><span style=\"font-size: 12pt\">Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Métis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.</span></p>\n<ul></ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">We thank you for your interest. Only those selected for an interview will be contacted. </span></p>",
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