Contact Center Operations Manager

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  "last_changed_at": "2026-06-13T08:49:58.965Z",
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{
  "language": "en",
  "location": {
    "raw": "Southington, CT Office, Southington, CT, United States",
    "city": "Southington",
    "region": "CT",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-11T10:02:27.228Z",
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Southington, CT Office, Southington, CT, United States",
      "city": "Southington",
      "region": "CT",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
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{
  "Id": "ce4d6fab-cbb1-4039-9159-b1e049e25d7d",
  "Title": "Contact Center Operations Manager",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "62df9cea-a63c-4b68-837b-3ba85c751706",
      "Address": {
        "City": "Southington",
        "Line1": "400 Executive Blvd S",
        "Line2": null,
        "State": {
          "Code": "CT",
          "Name": "Connecticut"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "06489"
      },
      "Coordinates": {
        "Latitude": 41.613721305341,
        "Longitude": -72.901608652627
      },
      "DisplayName": true,
      "LocalizedName": "Southington, CT Office",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-02-19T15:01:38.013Z",
  "JobCategoryName": "Operations",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "The Contact Center Operations (Program) Manager manages the operational unit to assist and support real-time operations.  The Program Manager facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll schedule adherence, and goal attainment.",
  "MatchedLocations": [],
  "RequisitionNumber": "CONTA002155"
}