Home › Companies › Riverdale › Operations Analyst
Operations Analyst
Riverdale · London, ON, N5V 0A8 · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Riverdale |
| Title | Operations Analyst |
| Normalized title | - |
| Department / team | - |
| Location | London, ON, N5V 0A8 |
| Work model | - |
| Employment type | Full Time |
| Salary | CAD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-05-08 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Riverdale. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Riverdale |
| Source | e6eae507-baa0-4ce3-9b1c-b651bb133b41 |
| ATS provider | JazzHR / ApplyToJob |
Description
Job Overview Job Title
Operations Analyst
Location
London, ON
Number of Direct Reports
None
Reporting To
Director, Field Operations and Driver Experience
Work Status
Full Time
Compensation & Benefits
Salary $65,000 - $95,000 + performance bonus Group benefits available after 3-month probationary period Eligible for RSP matching after one year 10 paid vacation days per year Job Summary
The Operations Analyst at Riverdale provides critical support to our Field Operations team and reports directly to our Director, Field Operations and Driver Experience. The Field Operations department is responsible for functions such as Driver Management, Load Execution, Safety & Compliance in the field, Animal Care, and interfacing with Customers.
Your role will involve the active monitoring and management of ongoing projects, identifying potential roadblocks, and working closely with the Director, Field Operations and Driver Experience to ensure timely completion. The Operations Analyst will support, and eventually lead tasks including maintaining our SOP’s (Process Documentation), monitoring our Key Performance Indicators (KPI’s), and Process Design/Improvement.
The ideal candidate is a proactive professional with a bias for action and a generalist mindset.
The position demands strong organizational skills, attention to detail, and the ability to articulate complex ideas clearly. The role offers diverse tasks and continuous learning opportunities, making it an exciting and dynamic position within the company.
Riverdale is an organization with a high-performance culture, where dedication and hard work are highly valued. This is not a 40-hour/week job. Prospective candidates should be prepared to engage deeply with their work, contributing to our dynamic and fast-paced environment.
Job Duties
Departmental Project/Task Management Active monitoring and management of ongoing projects in Field Operations, identifying potential roadblocks, and working closely with the Director, Field Operations and Driver Experience to ensure timely completion. Manage the FOS travel calendar to maximize efficiency, strategically scheduling farm audits and coaching trips around the DLB Process Design/Improvement Work with stakeholders to analyze and improve existing processes: scalability, efficiency (time, cost, labour, etc), more accurate/higher quality output, better controls, more automation/tech integration, etc. Identify opportunities where a process needs to be built/rebuilt/streamlined and make it happen: Problem definition, requirements gathering and business objectives, implementation plan, execution, documentation, handoff. Understanding of Key Operations Processes & KPI’s This is a highly nuanced industry and over the course of the year this role is expected to understand how various critical processes that affect Operations interact (i.e. Fleet Management, Dispatch, Driver Management). Operations Analyst is expected to understand the KPI’s for Field Operations including how they are calculated and what the targets are. Where we are below target, they work with the Field Operations team to figure out how to close the gap. Process Documentation Works with the Operations team to develop and update SOPs, Processes, and other documented resources. Responsible for making sure existing documentation (SOPs, Processes, and other documented resources) is updated when required with changes flagged to Director, Field Operations. Front-Line & Real-Time Tactical Support Operate out of the London office to provide daily, direct support to our driving fleet, rapidly triaging and resolving real-time issues related to digital logbooks, technology/telematics, and animal welfare. Animal Welfare Primary owner of DOA documentation process and understanding animal welfare implications. Review animal welfare policies and internal training policies to make sure it is current and recommend updates where needed. Drafting new policies, update current policies/training materials, and ensure our Animal Welfare Program is world class Understand Animal Welfare on farms, and in transit Know and understand the tarping decision trees Able to assist driver providers in making welfare decisions based on weather, traffic and bird size Understand what puts a load at risk Monitor at risk loads and notify Director of Field Operations, FOS or customer when needed Identify providers that may need extra training Determine what that training is and who should be providing the training Meeting Participation & Follow-up Attend select internal and external meetings with the Managing Director Take detailed notes and document action items, follow-ups, and key decisions with a view for departments to execute on their action plans. Ensure all action items are logged in Asana, our workflow management tool. Thank you for your interest with Riverdale Poultry. Only selected applicants will be contacted.
Full job record
| Job ID | f0bdcd7b8594f02e02a46d36b5dd44f47d38112d |
| Org ID | b5b1ae15-8792-46fd-a2b2-fb392c2dbef5 |
| Source ID | e6eae507-baa0-4ce3-9b1c-b651bb133b41 |
| Board ID | e6eae507-baa0-4ce3-9b1c-b651bb133b41 |
| Provider | jazzhr |
| Provider Job Key | w4qJi6eP9e |
| Title | Operations Analyst |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | London, ON, N5V 0A8 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | — |
| Region | — |
| City | — |
| Salary Raw | CAD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://riverdale.applytojob.com/apply/w4qJi6eP9e/Operations-Analyst |
| Apply URL | https://riverdale.applytojob.com/apply/w4qJi6eP9e/Operations-Analyst |
| First Seen At | 2026-05-30 06:08:52Z |
| Last Seen At | 2026-06-06 10:52:46Z |
| Last Checked At | 2026-06-06 10:52:46Z |
| Last Changed At | 2026-05-30 06:08:52Z |
| Inactive At | — |
| Source Posted At | 2026-05-08 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=riverdale/date=2026-06-06/2026-06-06T10-52-46-420Z-0cdcd0f4cd84229d7dbf8b160ef87e7d4c92d12c45bf053a775bf9642c9fbdea.json |
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The Operations Analyst will support, and eventually lead tasks including maintaining our SOP’s (Process Documentation), monitoring our Key Performance Indicators (KPI’s), and Process Design\\/Improvement. The ideal candidate is a proactive professional with a bias for action and a generalist mindset. The position demands strong organizational skills, attention to detail, and the ability to articulate complex ideas clearly. The role offers diverse tasks and continuous learning opportunities, making it an exciting and dynamic position within the company. Riverdale is an organization with a high-performance culture, where dedication and hard work are highly valued. This is not a 40-hour\\/week job. Prospective candidates should be prepared to engage deeply with their work, contributing to our dynamic and fast-paced environment. 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Front-Line & Real-Time Tactical Support Operate out of the London office to provide daily, direct support to our driving fleet, rapidly triaging and resolving real-time issues related to digital logbooks, technology\\/telematics, and animal welfare. Animal Welfare Primary owner of DOA documentation process and understanding animal welfare implications. Review animal welfare policies and internal training policies to make sure it is current and recommend updates where needed. 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"description_html": "<h1 style=\"line-height:1.38;margin-top:13px;margin-bottom:13px;\"><span style=\"font-size:18pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Job Overview</span></span></span></span></span></span></span></span></h1><div><table style=\"border:none;border-collapse:collapse;\" width=\"726\"><colgroup><col width=\"114\"><col width=\"414\"><col width=\"104\"><col width=\"94\"></colgroup><tbody><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;margin-right:4px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Title</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Operations Analyst</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Location</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">London, ON</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Number of Direct Reports</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">None</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Reporting To</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Director, Field Operations and Driver Experience</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work Status</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Full Time</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Compensation & Benefits</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><ul><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Salary $65,000 - $95,000 + performance bonus</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Group benefits available after 3-month probationary period</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Eligible for RSP matching after one year</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">10 paid vacation days per year</span></span></span></span></span></span></span></span></li></ul></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Summary</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Operations Analyst at Riverdale provides critical support to our Field Operations team and reports directly to our Director, Field Operations and Driver Experience. The Field Operations department is responsible for functions such as Driver Management, Load Execution, Safety & Compliance in the field, Animal Care, and interfacing with Customers. </span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Your role will involve the active monitoring and management of ongoing projects, identifying potential roadblocks, and working closely with the Director, Field Operations and Driver Experience to ensure timely completion. The Operations Analyst will support, and eventually lead tasks including maintaining our SOP’s (Process Documentation), monitoring our Key Performance Indicators (KPI’s), and Process Design/Improvement.</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The ideal candidate is a proactive professional with a bias for action and a generalist mindset.</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The position demands strong organizational skills, attention to detail, and the ability to articulate complex ideas clearly. The role offers diverse tasks and continuous learning opportunities, making it an exciting and dynamic position within the company.</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Riverdale is an organization with a high-performance culture, where dedication and hard work are highly valued. This is not a 40-hour/week job. Prospective candidates should be prepared to engage deeply with their work, contributing to our dynamic and fast-paced environment.</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Duties</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"> <ul><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Departmental Project/Task Management</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Active monitoring and management of ongoing projects in Field Operations, identifying potential roadblocks, and working closely with the Director, Field Operations and Driver Experience to ensure timely completion.</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage the FOS travel calendar to maximize efficiency, strategically scheduling farm audits and coaching trips around the DLB</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Process Design/Improvement</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work with stakeholders to analyze and improve existing processes: scalability, efficiency (time, cost, labour, etc), more accurate/higher quality output, better controls, more automation/tech integration, etc.</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Identify opportunities where a process needs to be built/rebuilt/streamlined and make it happen: Problem definition, requirements gathering and business objectives, implementation plan, execution, documentation, handoff.</span></span></span></span></span></span></span></span></li></ul></li></ul> <ul><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Understanding of Key Operations Processes & KPI’s</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This is a highly nuanced industry and over the course of the year this role is expected to understand how various critical processes that affect Operations interact (i.e. Fleet Management, Dispatch, Driver Management).</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Operations Analyst is expected to understand the KPI’s for Field Operations including how they are calculated and what the targets are. Where we are below target, they work with the Field Operations team to figure out how to close the gap.</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Process Documentation</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Works with the Operations team to develop and update SOPs, Processes, and other documented resources.</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsible for making sure existing documentation (SOPs, Processes, and other documented resources) is updated when required with changes flagged to Director, Field Operations.</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Front-Line & Real-Time Tactical Support</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Operate out of the London office to provide daily, direct support to our driving fleet, rapidly triaging and resolving real-time issues related to digital logbooks, technology/telematics, and animal welfare.</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Animal Welfare</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Primary owner of DOA documentation process and understanding animal welfare implications.</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Review animal welfare policies and internal training policies to make sure it is current and recommend updates where needed. Drafting new policies, update current policies/training materials, and ensure our Animal Welfare Program is world class</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Understand Animal Welfare on farms, and in transit</span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:square;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Know and understand the tarping decision trees</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:square;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Able to assist driver providers in making welfare decisions based on weather, traffic and bird size</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Understand what puts a load at risk</span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:square;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Monitor at risk loads and notify Director of Field Operations, FOS or customer when needed</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Identify providers that may need extra training</span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:square;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Determine what that training is and who should be providing the training</span></span></span></span></span></span></span></span></li></ul></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Meeting Participation & Follow-up</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Attend select internal and external meetings with the Managing Director</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Take detailed notes and document action items, follow-ups, and key decisions with a view for departments to execute on their action plans. Ensure all action items are logged in Asana, our workflow management tool.</span></span></span></span></span></span></span></span></li></ul></li></ul></td></tr></tbody></table></div><p>Thank you for your interest with Riverdale Poultry. Only selected applicants will be contacted.</p>",
"description_text": "Job Overview\n Job Title\n Operations Analyst\n Location\n London, ON\n Number of Direct Reports\n None\n Reporting To\n Director, Field Operations and Driver Experience\n Work Status\n Full Time\n Compensation & Benefits\n Salary $65,000 - $95,000 + performance bonus\n Group benefits available after 3-month probationary period\n Eligible for RSP matching after one year\n 10 paid vacation days per year\n Job Summary\n The Operations Analyst at Riverdale provides critical support to our Field Operations team and reports directly to our Director, Field Operations and Driver Experience. The Field Operations department is responsible for functions such as Driver Management, Load Execution, Safety & Compliance in the field, Animal Care, and interfacing with Customers.\n Your role will involve the active monitoring and management of ongoing projects, identifying potential roadblocks, and working closely with the Director, Field Operations and Driver Experience to ensure timely completion. The Operations Analyst will support, and eventually lead tasks including maintaining our SOP’s (Process Documentation), monitoring our Key Performance Indicators (KPI’s), and Process Design/Improvement.\n The ideal candidate is a proactive professional with a bias for action and a generalist mindset.\n The position demands strong organizational skills, attention to detail, and the ability to articulate complex ideas clearly. The role offers diverse tasks and continuous learning opportunities, making it an exciting and dynamic position within the company.\n Riverdale is an organization with a high-performance culture, where dedication and hard work are highly valued. This is not a 40-hour/week job. Prospective candidates should be prepared to engage deeply with their work, contributing to our dynamic and fast-paced environment.\n Job Duties\n Departmental Project/Task Management Active monitoring and management of ongoing projects in Field Operations, identifying potential roadblocks, and working closely with the Director, Field Operations and Driver Experience to ensure timely completion.\n Manage the FOS travel calendar to maximize efficiency, strategically scheduling farm audits and coaching trips around the DLB\n Process Design/Improvement Work with stakeholders to analyze and improve existing processes: scalability, efficiency (time, cost, labour, etc), more accurate/higher quality output, better controls, more automation/tech integration, etc.\n Identify opportunities where a process needs to be built/rebuilt/streamlined and make it happen: Problem definition, requirements gathering and business objectives, implementation plan, execution, documentation, handoff.\n Understanding of Key Operations Processes & KPI’s This is a highly nuanced industry and over the course of the year this role is expected to understand how various critical processes that affect Operations interact (i.e. Fleet Management, Dispatch, Driver Management).\n Operations Analyst is expected to understand the KPI’s for Field Operations including how they are calculated and what the targets are. Where we are below target, they work with the Field Operations team to figure out how to close the gap.\n Process Documentation Works with the Operations team to develop and update SOPs, Processes, and other documented resources.\n Responsible for making sure existing documentation (SOPs, Processes, and other documented resources) is updated when required with changes flagged to Director, Field Operations.\n Front-Line & Real-Time Tactical Support Operate out of the London office to provide daily, direct support to our driving fleet, rapidly triaging and resolving real-time issues related to digital logbooks, technology/telematics, and animal welfare.\n Animal Welfare Primary owner of DOA documentation process and understanding animal welfare implications.\n Review animal welfare policies and internal training policies to make sure it is current and recommend updates where needed. Drafting new policies, update current policies/training materials, and ensure our Animal Welfare Program is world class\n Understand Animal Welfare on farms, and in transit Know and understand the tarping decision trees\n Able to assist driver providers in making welfare decisions based on weather, traffic and bird size\n Understand what puts a load at risk Monitor at risk loads and notify Director of Field Operations, FOS or customer when needed\n Identify providers that may need extra training Determine what that training is and who should be providing the training\n Meeting Participation & Follow-up Attend select internal and external meetings with the Managing Director\n Take detailed notes and document action items, follow-ups, and key decisions with a view for departments to execute on their action plans. Ensure all action items are logged in Asana, our workflow management tool.\n Thank you for your interest with Riverdale Poultry. Only selected applicants will be contacted.",
"jsonld_jobposting": {
"url": "https://riverdale.applytojob.com/apply/w4qJi6eP9e/Operations-Analyst",
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"title": "Operations Analyst",
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"baseSalary": {
"@type": "MonetaryAmount",
"value": {
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"datePosted": "2026-05-08",
"description": "<h1 style=\"line-height:1.38;margin-top:13px;margin-bottom:13px;\"><span style=\"font-size:18pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Job Overview</span></span></span></span></span></span></span></span></h1><div><table style=\"border:none;border-collapse:collapse;\" width=\"726\"><colgroup><col width=\"114\"><col width=\"414\"><col width=\"104\"><col width=\"94\"></colgroup><tbody><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;margin-right:4px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Title</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Operations Analyst</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Location</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">London, ON</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Number of Direct Reports</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">None</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Reporting To</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Director, Field Operations and Driver Experience</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work Status</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Full Time</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Compensation & Benefits</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><ul><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Salary $65,000 - $95,000 + performance bonus</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Group benefits available after 3-month probationary period</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Eligible for RSP matching after one year</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">10 paid vacation days per year</span></span></span></span></span></span></span></span></li></ul></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Summary</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Operations Analyst at Riverdale provides critical support to our Field Operations team and reports directly to our Director, Field Operations and Driver Experience. The Field Operations department is responsible for functions such as Driver Management, Load Execution, Safety & Compliance in the field, Animal Care, and interfacing with Customers. </span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Your role will involve the active monitoring and management of ongoing projects, identifying potential roadblocks, and working closely with the Director, Field Operations and Driver Experience to ensure timely completion. The Operations Analyst will support, and eventually lead tasks including maintaining our SOP’s (Process Documentation), monitoring our Key Performance Indicators (KPI’s), and Process Design/Improvement.</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The ideal candidate is a proactive professional with a bias for action and a generalist mindset.</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The position demands strong organizational skills, attention to detail, and the ability to articulate complex ideas clearly. The role offers diverse tasks and continuous learning opportunities, making it an exciting and dynamic position within the company.</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-bottom:11px;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Riverdale is an organization with a high-performance culture, where dedication and hard work are highly valued. This is not a 40-hour/week job. Prospective candidates should be prepared to engage deeply with their work, contributing to our dynamic and fast-paced environment.</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:114px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Duties</span></span></span></span></span></span></span></span></p></td><td colspan=\"3\" style=\"border-bottom:1px solid #000000;vertical-align:top;padding:0px 7px 0px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:414px;\"> <ul><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Departmental Project/Task Management</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Active monitoring and management of ongoing projects in Field Operations, identifying potential roadblocks, and working closely with the Director, Field Operations and Driver Experience to ensure timely completion.</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage the FOS travel calendar to maximize efficiency, strategically scheduling farm audits and coaching trips around the DLB</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Process Design/Improvement</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work with stakeholders to analyze and improve existing processes: scalability, efficiency (time, cost, labour, etc), more accurate/higher quality output, better controls, more automation/tech integration, etc.</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Identify opportunities where a process needs to be built/rebuilt/streamlined and make it happen: Problem definition, requirements gathering and business objectives, implementation plan, execution, documentation, handoff.</span></span></span></span></span></span></span></span></li></ul></li></ul> <ul><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Understanding of Key Operations Processes & KPI’s</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This is a highly nuanced industry and over the course of the year this role is expected to understand how various critical processes that affect Operations interact (i.e. Fleet Management, Dispatch, Driver Management).</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Operations Analyst is expected to understand the KPI’s for Field Operations including how they are calculated and what the targets are. Where we are below target, they work with the Field Operations team to figure out how to close the gap.</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Process Documentation</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Works with the Operations team to develop and update SOPs, Processes, and other documented resources.</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsible for making sure existing documentation (SOPs, Processes, and other documented resources) is updated when required with changes flagged to Director, Field Operations.</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Front-Line & Real-Time Tactical Support</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Operate out of the London office to provide daily, direct support to our driving fleet, rapidly triaging and resolving real-time issues related to digital logbooks, technology/telematics, and animal welfare.</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Animal Welfare</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Primary owner of DOA documentation process and understanding animal welfare implications.</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Review animal welfare policies and internal training policies to make sure it is current and recommend updates where needed. Drafting new policies, update current policies/training materials, and ensure our Animal Welfare Program is world class</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Understand Animal Welfare on farms, and in transit</span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:square;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Know and understand the tarping decision trees</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:square;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Able to assist driver providers in making welfare decisions based on weather, traffic and bird size</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Understand what puts a load at risk</span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:square;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Monitor at risk loads and notify Director of Field Operations, FOS or customer when needed</span></span></span></span></span></span></span></span></li></ul></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Identify providers that may need extra training</span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:square;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Determine what that training is and who should be providing the training</span></span></span></span></span></span></span></span></li></ul></li></ul></li><li style=\"list-style-type:disc;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Meeting Participation & Follow-up</span></span></span></span></span></span></span></span></span></span><ul><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Attend select internal and external meetings with the Managing Director</span></span></span></span></span></span></span></span></li><li style=\"list-style-type:circle;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Take detailed notes and document action items, follow-ups, and key decisions with a view for departments to execute on their action plans. Ensure all action items are logged in Asana, our workflow management tool.</span></span></span></span></span></span></span></span></li></ul></li></ul></td></tr></tbody></table></div><p>Thank you for your interest with Riverdale Poultry. Only selected applicants will be contacted.</p>",
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