Safer Gambling Analyst (English Speaking) *

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      "addressCountry": "Malta"
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    "datePosted": "2025-06-13",
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    "description": "<p><span style=\"color: rgb(39, 35, 81); font-weight: bold\">Come and join our journey!</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(39, 35, 81)\">At<span style=\"font-weight: bold\"><span> </span>Immense Group</span>, we are guided by our core values of<span> </span><span style=\"font-weight: bold\">passion</span>,<span> </span><span style=\"font-weight: bold\">boldness</span>, and<span> </span><span style=\"font-weight: bold\">integrity</span>. We strive to create an environment where our people thrive, driven by a<span> </span><span style=\"font-weight: bold\">love for innovation</span><span> </span>and a commitment to<span> </span><span style=\"font-weight: bold\">delivering exceptional player experiences</span>. If you’re passionate about iGaming, bold in your approach, and act with integrity, we’d love for you to join our team as an English-speaking Safer Gambling Analyst to join our team and help us maintain the highest standards of Safer Gambling practices. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(39, 35, 81); font-weight: bold\">Who and what we are after?</span></p>\n<ul>\n<li><span style=\"color: rgb(39, 35, 81)\">Language proficiency: native or close to native level of English, both spoken and written </span></li>\n<li><span style=\"color: rgb(39, 35, 81)\">To have keen interest in the psychology of addiction, regulatory and compliance knowledge  </span></li>\n<li><span style=\"color: rgb(39, 35, 81)\">Ability to listen effectively and understand others, empathy  </span></li>\n<li>Willingness to learn and strive to improve</li>\n<li> Willingness to learn and strive to improve business operations</li>\n<li>Positive mindset and a flexible approach</li>\n<li>Ability to work well in a Team </li>\n<li>Have analytical thinking with excellent attention to detail </li>\n<li>Ability to work in a fast-paced, dynamic environment </li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(39, 35, 81); font-weight: bold\">A taste of what you’ll do</span></p>\n<p><span style=\"color: rgb(39, 35, 81)\">As an English-speaking Safer Gambling Analyst you will be responsible for safeguarding our players and the business. You will liaise with players by email or phone to ensure a Safer Gambling experience whilst continuously improving our Safer Gambling operation.</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(39, 35, 81)\">Analyse risk-scoring reports to identify potential addictive behaviour, contact players who are at risk by phone or email and provide support according to internal policies and procedures in relation to additional checks, self-exclusion, and account blocking </span></li>\n<li><span style=\"color: rgb(39, 35, 81)\">Monitor escalated player registrations to prevent and avoid underage gambling </span></li>\n<li><span style=\"color: rgb(39, 35, 81)\">Monitor escalated self-excluded players to assess risk and refund, eligible players </span></li>\n<li>Monitor and review follow-up case report on a daily, weekly, and monthly basis</li>\n<li>Escalate complex cases with recommendations to senior management to ensure player protection is safeguarded </li>\n<li>Adopt a solution-focused approach to assist vulnerable players</li>\n<li>Recommend changes and/or amendments to Safer Gambling operational activities and processes</li>\n<li>Work closely with the Safer Gambling Management to install a culture of Safer Gambling through promoting awareness, and delivering training as required </li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(39, 35, 81); font-weight: bold\">Employee benefits</span></p>\n<ul>\n<li><span style=\"color: rgb(39, 35, 81)\"><span style=\"font-weight: bold\">Private health insurance</span><span> </span>– because your wellbeing matters to us</span></li>\n<li><span style=\"color: rgb(39, 35, 81)\"><span style=\"font-weight: bold\">Wellness allowance</span><span> </span>– up to €300 per year</span></li>\n<li><span style=\"color: rgb(39, 35, 81)\">Fresh and healthy<span> </span><span style=\"font-weight: bold\">Breakfast &amp; Lunch</span><span> </span>prepared everyday in our penthouse kitchen – you can save up to €3,000 a year</span></li>\n<li><span style=\"color: rgb(39, 35, 81)\"><span style=\"font-weight: bold\">Birthday leave</span><span> </span>– as we want you to celebrate your day</span></li>\n<li><span style=\"color: rgb(39, 35, 81)\">Company and team-building<span> </span><span style=\"font-weight: bold\">events</span><span> </span>– trust us, these are legendary</span></li>\n<li><span style=\"color: rgb(39, 35, 81)\"><span style=\"font-weight: bold\">Relocation package</span><span> </span>to Malta, including flight and two weeks of accommodation</span></li>\n<li><span style=\"color: rgb(39, 35, 81)\"><span style=\"font-weight: bold\">And much more</span><span> </span>– see for yourself!</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(39, 35, 81); font-weight: bold\">Apply today and be part of our success story!</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(39, 35, 81); font-weight: bold\">Our recruitment process</span></p>\n<ul>\n<li><span style=\"color: rgb(39, 35, 81)\">Interview with our TA Specialist </span></li>\n<li><span style=\"color: rgb(39, 35, 81)\">Online assessment</span></li>\n<li>Interview with the hiring manager </li>\n</ul>\n<p><span style=\"color: rgb(39, 35, 81)\">Meet all the eligible criteria? Apply today and join the<span> </span><span style=\"font-weight: bold\">Immense Group</span><span> </span>team.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(39, 35, 81)\">Please take the time to read our Candidate<span> </span><a href=\"https://www.immensegroup.com/privacy-policy/\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Policy – Immense</a> prior to clicking ‘apply’. </span></p>",
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