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Operations Intelligence Manager (New York City Based)

Chartis Interactive · Hybrid (New York, New York, US), New York, NY, United States · Hybrid · Active · Rippling ATS

Job facts

FieldValue
CompanyChartis Interactive
TitleOperations Intelligence Manager (New York City Based)
Normalized title-
Department / teamDelivery
LocationNew York, NY, United States
Work modelHybrid / Hybrid
Employment typeContract
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2026-06-03 / 2026-06-04
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Chartis Interactive.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New York.Open
Department jobsActive postings in Delivery.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyChartis Interactive
Source45efaaee-2165-47df-b7ee-26c0b8d49614
ATS providerRippling ATS

Description

company About Chartis Interactive We are a Design, Marketing and Technology Consultancy that promotes positive working relationships through collaboration and encourages high standards of conduct and work performance. Our values help define our culture through a variety of team perspectives, backgrounds and the ongoing support of innovation across all the solutions we provide to our Clients. We also provide a full career development program aimed at improving the skill sets and capabilities of all our employees. role About the role Location: New York City based. 3-4 days/wk working in-office at the client-site. Other days will be remote. 40 hours per week. Chartis is looking for an Operations Intelligence Manager. This is a critical, hands-on role combining the functions of a BI analyst and a project manager working directly with one of our clients. This role is focused on our client's internal business and growth team performance, and the right person will be a highly organized, analytical, and detail-oriented individual to ensure data-driven decision-making across Marketing, Creative, Partner Recruiting, Partner Onboarding, Partner Success, and Business Operations functions. You will liaise across the client's team to track operational metrics to include campaign and event delivery and performance, creative production, project timelines, sales goals, budget usage, and print volumes. This includes ensuring required information—such as marketing event reports, sales reports, and delivery milestones—is captured accurately, consistently, and on time. You will be relied upon to develop and manage the delivery of recurring reports to summarize program performance, operational efficiency, and business impact. The ideal candidate will be a strong communicator with a process-improvement mindset, capable of identifying bottlenecks, improving data-entry practices, and using business performance data to tell a compelling story. They are a great analytics translator for business stakeholders and are an especially strong systems thinker. To be clear: this role reports to our client's head of business operations and is specifically responsible for helping the organization understand how the business is functioning operationally; this role IS NOT someone who receives analytics requests and builds dashboards for everyone. There are very specific needs at the moment for this position, and they are listed in detail below. This list is essentially the onboarding brief the candidate would receive in their first week if selected for the position. As these priorities are executed and reporting capabilities are strengthened, this person will own coordination and production of weekly operational reporting, monthly business reviews, and quarterly operational/business reviews. What You Will Do (in priority order) 1. Marketing Campaign & Event Reporting Support Objective: Establish scalable operational reporting frameworks and business review processes for marketing campaigns and events, ensuring consistent visibility into performance, outcomes, operational impact, and organizational learnings. ● Coordinate recurring campaign and event reporting processes across Marketing, Product Analytics, Operations, and Events teams. ● Develop standardized reporting frameworks, templates, and operational review processes for: ○ Marketing campaigns ○ Institutional activations ○ Visitor engagement initiatives ○ Conferences and industry events ○ Internal operational events/programs ● Partner with Marketing leadership to: ○ Consolidate campaign readouts ○ Standardize KPI presentation ○ Improve reporting consistency ○ Ensure actionable insights are surfaced to leadership ● Build systems and processes that enable event managers and stakeholders to: ○ Track event goals and outcomes ○ Maintain reporting compliance ○ Capture operational learnings ○ Measure effectiveness consistently across events and regions ● Coordinate weekly, monthly, and quarterly reporting inputs related to campaigns and events. ● Identify opportunities to improve reporting efficiency, visibility, and organizational learning across marketing and event operations. 2. Partner Lifecycle Analytics Support Objective: Provide operational oversight, reporting governance, and strategic coordination for partner lifecycle analytics and Salesforce reporting infrastructure across Sales, Onboarding, Partner Success, and Operations teams. ● Serve as the primary operational stakeholder for partner lifecycle reporting and Salesforce analytics workflows. ● Partner with Salesforce agencies, internal stakeholders, and leadership teams to: ○ Define reporting priorities ○ Shape dashboard requirements ○ Improve KPI visibility ○ Standardize operational metrics ○ Ensure reporting aligns with business and operational goals ● Coordinate the development and evolution of dashboards, lifecycle reporting, and operational analytics tools supporting: ○ Sales pipeline visibility ○ Onboarding progression ○ Launch forecasting ○ Partner engagement ○ Operational capacity planning ○ Retention and lifecycle health ● Translate operational needs into actionable reporting requirements for external vendors and technical teams. ● Ensure reporting systems are actionable, trusted, operationally useful, and consistently adopted across teams. ● Identify reporting gaps, workflow inefficiencies, and opportunities for improved operational visibility across the partner lifecycle. ● Support leadership business reviews by synthesizing lifecycle insights, operational trends, and forecasting outputs into executive-ready reporting. 3. Creative Operations Reporting Objective: Provide operational oversight, reporting coordination, and strategic analysis for creative production workflows, utilization tracking, and resource planning across internal teams and external creative partners. ● Partner with internal creative stakeholders and external creative agencies to establish reporting frameworks for: ○ team utilization ○ project throughput ○ delivery timelines ○ workload distribution ○ revision cycles ○ production capacity ● Define reporting requirements and operational KPIs that improve visibility into: ○ creative demand ○ resource allocation ○ forecasting ○ bottlenecks ○ scaling needs ● Coordinate recurring reporting processes and ensure consistency, accuracy, and operational usefulness of agency-provided utilization and production reporting. ● Synthesize reporting outputs into actionable operational insights for leadership, including staffing considerations, vendor utilization, and process improvements. ● Develop internal operational analyses and forecasting models using reporting and organizational data inputs from Oliver Agency. ● Support long-term planning and operational scaling decisions through capacity analysis and trend reporting. 4. Print Operations Reporting Objective: Provide operational oversight, reporting governance, forecasting coordination, and analytical support for our client's global print ecosystem across internal print operations, external vendors, creative agencies, and partner-facing fulfillment programs. ● Partner with internal print operations teams, external vendors, and agency-based print managers to establish standardized reporting frameworks for: ○ Print volume ○ Spend ○ Fulfillment timelines ○ Vendor utilization ○ Regional demand ○ Shipping performance ○ Production capacity ○ Operational throughput ● Define operational KPIs and reporting requirements that support: ○ Budget forecasting ○ Capacity planning ○ Vendor performance evaluation ○ Operational scaling ○ Service-level visibility ● Develop consolidated reporting and forecasting using data sourced from: ○ Internal print shops ○ Agency-managed print operations ○ Outsourced print vendors ○ Self-service storefront for our client's cultural partners ● Partner with print managers and operational stakeholders to identify: ○ Workflow bottlenecks ○ Fulfillment risks ○ Reporting gaps ○ Scaling constraints ○ Opportunities for operational improvement ● Coordinate reporting inputs across distributed print vendors and operational stakeholders to ensure consistent, accurate, and actionable visibility into global print operations. ● Support leadership planning and budgeting processes through recurring reporting, trend analysis, and executive-ready operational summaries. ● Coordinate operational reporting for future self-service storefront initiatives, including: ○ Order trends ○ Regional demand forecasting ○ Vendor allocation ○ Fulfillment performance Qualifications 3-5 years of experience in business intelligence, data analysis, marketing operations, sales operations, project coordination, business operations, or a related role. Strong analytical skills with proficiency in collecting, organizing, interpreting, and communicating data using spreadsheets, reports, dashboards, and business systems. Strong project management skills, including deadline tracking, cross-functional communication, and excellent attention to detail to ensure data accuracy. Exceptional written and verbal communication skills, with the ability to translate complex data into clear narratives for non-technical audiences, and a process-improvement mindset. Preferred Qualifications Experience supporting cross-functional business operations, strategy, revenue operations, partner operations, customer success, onboarding, marketing, or operational planning teams. Experience defining reporting and operational workflows across multiple stakeholders, systems, vendors, or external partners. Experience helping define reporting requirements and business review processes in collaboration with multiple stakeholders. Experience developing reporting templates, operational processes, documentation, or executive business review materials. Key Skills Cross-Functional Project Management: Strong ability to coordinate across multiple teams, consider stakeholder inputs, drive accountability, and maintain alignment across globally distributed teams and vendors. Analytical Thinking & Operational Insight: Ability to interpret operational data, identify trends and bottlenecks, support forecasting and planning efforts, and translate reporting outputs into actionable business insights and operational recommendations. Process Design & Operational Improvement: Experience identifying operational inefficiencies, improving reporting processes, and helping organizations scale their business intelligence programs. Communication & Executive Reporting: Exceptional written and verbal communication skills, including the ability to synthesize complex operational information into clear, concise reporting and executive-ready business narratives for both technical and non-technical stakeholders. Detail Orientation & Reporting Accuracy: Meticulous attention to detail and commitment to maintaining high standards for reporting accuracy, data consistency, documentation quality, and operational reliability.

Full job record

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Providerrippling
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TitleOperations Intelligence Manager (New York City Based)
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Statusactive
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Location TextHybrid (New York, New York, US), New York, NY, United States
DepartmentDelivery
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Employment Typecontract
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionNY
CityNew York
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Source URLhttps://ats.rippling.com/chartis-interactive/jobs/af924d3c-7e9d-4be8-a41b-3a2b697c84c5
Apply URLhttps://ats.rippling.com/chartis-interactive/jobs/af924d3c-7e9d-4be8-a41b-3a2b697c84c5
First Seen At2026-06-04 11:11:25Z
Last Seen At2026-06-06 20:05:45Z
Last Checked At2026-06-06 20:05:45Z
Last Changed At2026-06-06 20:05:45Z
Inactive At—
Source Posted At2026-06-03 19:49:36Z
Source Updated At—
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"white-space:pre-wrap;\">Location:</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;New York City based. 3-4 days/wk working in-office at the client-site. Other days will be remote.&nbsp;40 hours per week.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Chartis is looking for an Operations Intelligence Manager.  This is a critical, hands-on role combining the functions of a BI analyst and a project manager working directly with one of our clients.  </strong></b><span style=\"white-space:pre-wrap;\">This role is focused on our client's internal business and growth team performance, and the right person will be a highly organized, analytical, and detail-oriented individual to ensure data-driven decision-making across Marketing, Creative, Partner Recruiting, Partner Onboarding, Partner Success, and Business Operations functions.  You will liaise across the client's team to track operational metrics to include campaign and event delivery and performance, creative production, project timelines, sales goals, budget usage, and print volumes. This includes ensuring required information—such as marketing event reports, sales reports, and delivery milestones—is captured accurately, consistently, and on time. You will be relied upon to develop and manage the delivery of recurring reports to summarize program performance, operational efficiency, and business impact.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The ideal candidate will be a strong communicator with a process-improvement mindset, capable of identifying bottlenecks, improving data-entry practices, and using business performance data to tell a compelling story. They are a great analytics translator for business stakeholders and are an especially strong systems thinker.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">To be clear: this role reports to our client's head of business operations and is specifically responsible for helping the organization understand how the business is functioning operationally; this role IS NOT someone who receives analytics requests and builds dashboards for everyone.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">There are very specific needs at the moment for this position, and they are listed in detail below. This list is essentially the onboarding brief the candidate would receive in their first week if selected for the position.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">As these priorities are executed and reporting capabilities are strengthened, this person will own coordination and production of weekly operational reporting, monthly business reviews, and quarterly operational/business reviews.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What You Will Do (in priority order)</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">1. Marketing Campaign &amp; Event Reporting Support</strong></b><br><b><strong style=\"white-space:pre-wrap;\">Objective: </strong></b><span style=\"white-space:pre-wrap;\">Establish scalable operational reporting frameworks and business review processes for marketing campaigns and events, ensuring consistent visibility into performance, outcomes, operational impact, and organizational learnings.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Coordinate recurring campaign and event reporting processes across Marketing, Product Analytics, Operations, and Events teams.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Develop standardized reporting frameworks, templates, and operational review processes for:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Marketing campaigns</span><br><span style=\"white-space:pre-wrap;\">○ Institutional activations</span><br><span style=\"white-space:pre-wrap;\">○ Visitor engagement initiatives</span><br><span style=\"white-space:pre-wrap;\">○ Conferences and industry events</span><br><span style=\"white-space:pre-wrap;\">○ Internal operational events/programs</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Partner with Marketing leadership to:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Consolidate campaign readouts</span><br><span style=\"white-space:pre-wrap;\">○ Standardize KPI presentation</span><br><span style=\"white-space:pre-wrap;\">○ Improve reporting consistency</span><br><span style=\"white-space:pre-wrap;\">○ Ensure actionable insights are surfaced to leadership</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Build systems and processes that enable event managers and stakeholders to:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Track event goals and outcomes</span><br><span style=\"white-space:pre-wrap;\">○ Maintain reporting compliance</span><br><span style=\"white-space:pre-wrap;\">○ Capture operational learnings</span><br><span style=\"white-space:pre-wrap;\">○ Measure effectiveness consistently across events and regions</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Coordinate weekly, monthly, and quarterly reporting inputs related to campaigns and events.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Identify opportunities to improve reporting efficiency, visibility, and organizational learning across marketing and event operations.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"white-space:pre-wrap;\">2. Partner Lifecycle Analytics Support</strong></b><br><b><strong style=\"white-space:pre-wrap;\">Objective: </strong></b><span style=\"white-space:pre-wrap;\">Provide operational oversight, reporting governance, and strategic coordination for partner lifecycle analytics and Salesforce reporting infrastructure across Sales, Onboarding, Partner Success, and Operations teams.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Serve as the primary operational stakeholder for partner lifecycle reporting and Salesforce analytics workflows.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Partner with Salesforce agencies, internal stakeholders, and leadership teams to:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Define reporting priorities</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Shape dashboard requirements</span><br><span style=\"white-space:pre-wrap;\">○ Improve KPI visibility</span><br><span style=\"white-space:pre-wrap;\">○ Standardize operational metrics</span><br><span style=\"white-space:pre-wrap;\">○ Ensure reporting aligns with business and operational goals</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Coordinate the development and evolution of dashboards, lifecycle reporting, and operational analytics tools supporting:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Sales pipeline visibility</span><br><span style=\"white-space:pre-wrap;\">○ Onboarding progression</span><br><span style=\"white-space:pre-wrap;\">○ Launch forecasting</span><br><span style=\"white-space:pre-wrap;\">○ Partner engagement</span><br><span style=\"white-space:pre-wrap;\">○ Operational capacity planning</span><br><span style=\"white-space:pre-wrap;\">○ Retention and lifecycle health</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Translate operational needs into actionable reporting requirements for external vendors and technical teams.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Ensure reporting systems are actionable, trusted, operationally useful, and consistently adopted across teams.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Identify reporting gaps, workflow inefficiencies, and opportunities for improved operational visibility across the partner lifecycle.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Support leadership business reviews by synthesizing lifecycle insights, operational trends, and forecasting outputs into executive-ready reporting.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">3. Creative Operations Reporting</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Objective: </strong></b><span style=\"white-space:pre-wrap;\">Provide operational oversight, reporting coordination, and strategic analysis for creative production workflows, utilization tracking, and resource planning across internal teams and external creative partners.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Partner with internal creative stakeholders and external creative agencies to establish reporting frameworks for:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ team utilization</span><br><span style=\"white-space:pre-wrap;\">○ project throughput</span><br><span style=\"white-space:pre-wrap;\">○ delivery timelines</span><br><span style=\"white-space:pre-wrap;\">○ workload distribution</span><br><span style=\"white-space:pre-wrap;\">○ revision cycles</span><br><span style=\"white-space:pre-wrap;\">○ production capacity</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Define reporting requirements and operational KPIs that improve visibility into:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ creative demand</span><br><span style=\"white-space:pre-wrap;\">○ resource allocation</span><br><span style=\"white-space:pre-wrap;\">○ forecasting</span><br><span style=\"white-space:pre-wrap;\">○ bottlenecks</span><br><span style=\"white-space:pre-wrap;\">○ scaling needs</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Coordinate recurring reporting processes and ensure consistency, accuracy, and operational usefulness of agency-provided utilization and production reporting.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Synthesize reporting outputs into actionable operational insights for leadership, including staffing considerations, vendor utilization, and process improvements.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Develop internal operational analyses and forecasting models using reporting and organizational data inputs from Oliver Agency.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Support long-term planning and operational scaling decisions through capacity analysis and trend reporting.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">4. Print Operations Reporting</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Objective: </strong></b><span style=\"white-space:pre-wrap;\">Provide operational oversight, reporting governance, forecasting coordination, and analytical support for our client's global print ecosystem across internal print operations, external vendors, creative agencies, and partner-facing fulfillment programs.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Partner with internal print operations teams, external vendors, and agency-based print managers to establish standardized reporting frameworks for:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Print volume</span><br><span style=\"white-space:pre-wrap;\">○ Spend</span><br><span style=\"white-space:pre-wrap;\">○ Fulfillment timelines</span><br><span style=\"white-space:pre-wrap;\">○ Vendor utilization</span><br><span style=\"white-space:pre-wrap;\">○ Regional demand</span><br><span style=\"white-space:pre-wrap;\">○ Shipping performance</span><br><span style=\"white-space:pre-wrap;\">○ Production capacity</span><br><span style=\"white-space:pre-wrap;\">○ Operational throughput</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Define operational KPIs and reporting requirements that support:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Budget forecasting</span><br><span style=\"white-space:pre-wrap;\">○ Capacity planning</span><br><span style=\"white-space:pre-wrap;\">○ Vendor performance evaluation</span><br><span style=\"white-space:pre-wrap;\">○ Operational scaling</span><br><span style=\"white-space:pre-wrap;\">○ Service-level visibility</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Develop consolidated reporting and forecasting using data sourced from:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Internal print shops</span><br><span style=\"white-space:pre-wrap;\">○ Agency-managed print operations</span><br><span style=\"white-space:pre-wrap;\">○ Outsourced print vendors</span><br><span style=\"white-space:pre-wrap;\">○ Self-service storefront for our client's cultural partners</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Partner with print managers and operational stakeholders to identify:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Workflow bottlenecks</span><br><span style=\"white-space:pre-wrap;\">○ Fulfillment risks</span><br><span style=\"white-space:pre-wrap;\">○ Reporting gaps</span><br><span style=\"white-space:pre-wrap;\">○ Scaling constraints</span><br><span style=\"white-space:pre-wrap;\">○ Opportunities for operational improvement</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Coordinate reporting inputs across distributed print vendors and operational stakeholders to ensure consistent, accurate, and actionable visibility into global print operations.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Support leadership planning and budgeting processes through recurring reporting, trend analysis, and executive-ready operational summaries.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 40px;\"><span style=\"white-space:pre-wrap;\">● Coordinate operational reporting for future self-service storefront initiatives, including:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Order trends</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Regional demand forecasting</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px 0px 0px 80px;\"><span style=\"white-space:pre-wrap;\">○ Vendor allocation</span><br><span style=\"white-space:pre-wrap;\">○ Fulfillment performance</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">3-5 years of experience in business intelligence, data analysis, marketing operations, sales operations, project coordination, business operations, or a related role.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong analytical skills with proficiency in collecting, organizing, interpreting, and communicating data using spreadsheets, reports, dashboards, and business systems.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong project management skills, including deadline tracking, cross-functional communication, and excellent attention to detail to ensure data accuracy.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Exceptional written and verbal communication skills, with the ability to translate complex data into clear narratives for non-technical audiences, and a process-improvement mindset.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Preferred Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Experience supporting cross-functional business operations, strategy, revenue operations, partner operations, customer success, onboarding, marketing, or operational planning teams.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Experience defining reporting and operational workflows across multiple stakeholders, systems, vendors, or external partners.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Experience helping define reporting requirements and business review processes in collaboration with multiple stakeholders.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Experience developing reporting templates, operational processes, documentation, or executive business review materials.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Key Skills</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Cross-Functional Project Management: </strong></b><span style=\"white-space:pre-wrap;\">Strong ability to coordinate across multiple teams, consider stakeholder inputs, drive accountability, and maintain alignment across globally distributed teams and vendors.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Analytical Thinking &amp; Operational Insight: </strong></b><span style=\"white-space:pre-wrap;\">Ability to interpret operational data, identify trends and bottlenecks, support forecasting and planning efforts, and translate reporting outputs into actionable business insights and operational recommendations.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Process Design &amp; Operational Improvement:</strong></b><span style=\"white-space:pre-wrap;\"> Experience identifying operational inefficiencies, improving reporting processes, and helping organizations scale their business intelligence programs.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Communication &amp; Executive Reporting: </strong></b><span style=\"white-space:pre-wrap;\">Exceptional written and verbal communication skills, including the ability to synthesize complex operational information into clear, concise reporting and executive-ready business narratives for both technical and non-technical stakeholders.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Detail Orientation &amp; Reporting Accuracy: </strong></b><span style=\"white-space:pre-wrap;\">Meticulous attention to detail and commitment to maintaining high standards for reporting accuracy, data consistency, documentation quality, and operational reliability.</span></li></ul>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Chartis Interactive</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">We are a Design, Marketing and Technology Consultancy that promotes positive working relationships through collaboration and encourages high standards of conduct and work performance. Our values help define our culture through a variety of team perspectives, backgrounds and the ongoing support of innovation across all the solutions we provide to our Clients. We also provide a full career development program aimed at improving the skill sets and capabilities of all our employees.</span></p>"
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