Room Attendant - The Langham, Boston

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    "ExternalDescriptionStr": "<div>\n <b>About Langham Hospitality Group</b>&nbsp; \n <br>\n <br>\n  A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.\n</div>\n<div>\n <br><b>The Langham, Boston</b> is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be working with a passionate &amp; talented housekeeping team to drive excellence in cleanliness and wellness and the overall success of Housekeeping Department, by delivering high standards in guest experience &amp; colleague engagement in alignment with the culture and values of Langham Hospitality Group.\n</div>\n<p><b>Key Responsibilities:</b></p>\n<ul>\n <li>Clean departure and stayover guest rooms and suites following the established procedures and FORBES/Langham standards. This includes: \n  <ul>\n   <li>Removing soiled linen, terry, waste and in-room dining items from guest rooms;</li>\n   <li>Checking all drawers/cabinets/closets for lost and found items and reporting these promptly to the appropriate department;</li>\n   <li>Stripping and making beds, including sofa beds, rollaway beds and cribs, changing bed linen;</li>\n   <li>Cleaning and sanitizing all bathroom surfaces;</li>\n   <li>Dusting all surfaces, including high areas; cleaning and sanitizing all high traffic areas and items/fixtures frequently used by guests (e.g., door handles, light switches, phones, remote controls, etc.);</li>\n   <li>Replacing/replenishing supplies in guest rooms (e.g., bath amenities, paper collateral, coffee/condiments, in-room closet inventory, etc.);</li>\n   <li>Straightening pillows, furniture, light fixtures, appliances;</li>\n   <li>Wiping all glass and mirror surfaces;</li>\n   <li>Wiping, polishing and removing marks from walls, fixtures and furniture;</li>\n   <li>Thoroughly vacuuming floors, wet mopping the wood sections and tiles;</li>\n   <li>Expediently reporting major cleanliness concerns and updating room status.</li>\n  </ul></li>\n <li>Consistently offer professional, friendly and engaging service. Promptly respond to and fulfil all guest requests.&nbsp;</li>\n <li>Properly and safely utilize the assigned master keys and use all assigned tools, equipment and uniforms.</li>\n <li>Maintain proper and safe usage of cleaning chemicals and solutions. Follow departmental procedures for reporting hazardous materials or conditions.&nbsp;</li>\n <li>Fully and correctly utilize task assignment device (HotSOS) to update room status and prioritize completion of tasks.</li>\n <li>Follow departmental security and safety protocols while on guest floors (e.g., keeping guest rooms secure during cleaning, guest locked out of the room, etc.).</li>\n <li>Use guests’ names consistently and where appropriate. Offer service with poise.</li>\n <li>\n  <p>Other duties as assigned by Supervisor/Manager.</p>\n  <p>&nbsp;</p></li>\n</ul>\n<p><b>Qualifications:</b></p>\n<ul>\n <li>Previous housekeeping/cleaning experience, at a 4-5-star hotel/resort preferred.</li>\n <li>Must be able work alone in an established routine.</li>\n <li>Must be able to move objects weighing up to 50 pounds.</li>\n <li>Must be able to speak/read/write English to interact with guests and co-workers as to understand, communicate and accommodate needs and requests.</li>\n <li>A great attitude is required, with ability to work weekends/holidays.</li>\n <li>Legally authorized to work in the United States.</li>\n</ul>\n<p>&nbsp;</p>\n<p><b>Pay Range:</b></p>\n<ul>\n <li>$33.99 - $34.29 per hour&nbsp;</li>\n</ul>\n<p>&nbsp;</p>\n<p>For more information about the property, please visit:&nbsp;<a href=\"https://www.langhamhotels.com/en/the-langham/boston/\" target=\"_blank\" rel=\"nofollow\">https://www.langhamhotels.com/en/the-langham/boston/</a>&nbsp;</p>\n<div>\n <br>\n  &nbsp;\n</div>",
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