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    "requisitionDescription": "<p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Superior Home Products</strong> is an established manufacturer of cultured marble products located in <strong>Wentzville</strong>. We are seeking a motivated and organized <strong>Service Coordinator</strong> to join our team.</p><p style=\"margin-left:0in;\">The Service Coordinator serves as the primary liaison between the home builder, homeowner, and company. This position is the central point of coordination for scheduling service appointments, resolving service-related issues, and maintaining accurate service records.</p><p style=\"margin-left:0in;\"><strong>Key Responsibilities</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Assess incoming service requests and determine which skilled technician is best suited for each job.&nbsp;</li><li style=\"margin-left:0in;\">Contact builders and homeowners by phone to schedule service appointments.&nbsp;</li><li style=\"margin-left:0in;\">Prioritize and manage the service schedule to ensure jobs are completed efficiently, economically, and in a timely manner.&nbsp;</li><li style=\"margin-left:0in;\">Continuously monitor and adjust the service schedule to maximize technician productivity and labor utilization.&nbsp;</li><li style=\"margin-left:0in;\">Coordinate technician routes based on geographic location, appointment times, and customer availability.&nbsp;</li><li style=\"margin-left:0in;\">Respond to customer inquiries regarding repairs, service requests, and replacement parts.&nbsp;</li><li style=\"margin-left:0in;\">Evaluate service concerns and help resolve disputes in a professional and customer-focused manner.&nbsp;</li><li style=\"margin-left:0in;\">Maintain accurate service reports, records, and scheduling information.&nbsp;</li><li style=\"margin-left:0in;\">Communicate effectively with customers, builders, technicians, and internal team members to ensure exceptional service.&nbsp;</li></ul><p style=\"margin-left:0in;\"><strong>Qualifications</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Excellent customer service and communication skills.&nbsp;</li><li style=\"margin-left:0in;\">Strong organizational and time-management abilities.&nbsp;</li><li style=\"margin-left:0in;\">Ability to prioritize multiple tasks in a fast-paced environment.&nbsp;</li><li style=\"margin-left:0in;\">Proficiency with scheduling systems and basic computer applications.&nbsp;</li><li style=\"margin-left:0in;\">Problem-solving skills and attention to detail.&nbsp;</li><li style=\"margin-left:0in;\">Experience in customer service, dispatching, scheduling, or service coordination preferred.&nbsp;</li></ul><p style=\"margin-left:0in;\"><strong>Benefits</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Competitive compensation&nbsp;</li><li style=\"margin-left:0in;\">Stable, established company&nbsp;</li><li style=\"margin-left:0in;\">Supportive team environment&nbsp;</li><li style=\"margin-left:0in;\">Full benefits after 30 days &ndash; including Health, Dental, and Vision</li><li style=\"margin-left:0in;\">Paid vacation and nine paid holidays</li></ul><p style=\"margin-left:0in;\">If you are a highly organized individual who enjoys coordinating schedules, solving problems, and providing excellent customer service, we encourage you to apply.</p><p style=\"margin-left:0in;\"><br></p>\n",
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