Family Self Sufficiency (FSS) Case Manager

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    "requisitionDescription": "<div><div><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;' id=\"isPasted\"><strong><span style=\"font-size: 24px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Family Self-Sufficiency (FSS) Case Manager</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong><span style=\"font-size: 18px;\">DISTINGUISHING CHARACTERISTICS</span></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">The work involves helping families enrolled in the Family Self-Sufficiency (FSS) program, including participants in the Section 8 Housing Choice Voucher programs and Public Housing, achieve self-sufficiency and improve their quality of life.</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">Incumbents are responsible for a wide range of duties to ensure the successful implementation of the FSS program and the well-being of program participants. This role requires a compassionate and dedicated professional with a deep understanding of housing programs and social services. Supervision may be exercised over subordinate staff. Does related work as required.</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>Full Salary - $53,272 - $67,939</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>Hiring Range - $53,272 - $61,631</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong><u>This position is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam.</u></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><u><strong><span style=\"text-decoration:none;\">&nbsp;</span></strong></u></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong><u>After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required.</u></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>TYPICAL WORK ACTIVITIES</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><ul><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Implement and oversee the Family Self Sufficiency (FSS) program, including providing information to prospective participants and the public.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Develop program materials, brochures, and forms to facilitate program enrollment and participant engagement.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Identify, recruit, and recommend Public Housing/Section 8 participants for FSS program enrollment. Prepare Contracts of Participation (COP) and Individual Training and Service Plans (ITSP) for FSS participants.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Provide comprehensive case management services, including orientation, action plan development, regular progress reviews, and preparation for graduation.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Identify individual needs and barriers in areas such as education, job training, childcare, transportation, financial literacy, credit repair, and home ownership.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Facilitate FSS meetings, workshops, and training sessions, using audio-visual equipment when necessary. Compile, maintain, and update resources and lists of service providers.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Develop a network of community organizations and service providers to support FSS clients.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Document and maintain complete participant files and records. Track participant escrow payments for accuracy and accountability.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Compile statistics, develop reports, and provide data to the Executive Director, HCV and Resident Support Services Supervisors, and Management.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Attend meetings and collaborate with Human Service agencies, non-profits, public agencies, and internal resident support services, including occasional evening or weekend community events related to FSS activities.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">May develop needs assessment instruments to determine interests, goals, services needs and barriers to success with the clients.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">May counsel participants regarding establishing and attaining personal goals which will achieve success within the program, assists in identifying barriers to success within the program, offering strategies to overcome these barriers, assists in goals revision if needed.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">May document all contacts with participants including counseling sessions, interviews, and referrals.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">May monitor client progress in skill training programs, job seeking, and goal attainment.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">May calculate escrow account amounts based on increased income due to program participation.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">May assist in the development of software to maintain and calculate escrow accounts.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">May develop and execute a system for feedback from participants.</span></li><li style=\"font-size: 18px;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Attend and participate in required training as determined by supervisor which may include local, in-state, and or out of state travel, which may include evenings and or weekends.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Ability to communicate effectively orally and in writing to both internal and external stakeholders.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Ability to maintain all required files, records, and documentation.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Ability to exercise judgment within established guidelines.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Ability to exercise tact and diplomacy in dealing with difficult people, issues, and situations.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Ability to establish and maintain effective working relationships with those encountered in the course of work. Previous experience in case management, housing assistance, or social services.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Familiarity with the Family Self-Sufficiency program and Section 8 and Public Housing regulations.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Strong organizational and time management skills.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Excellent communication, problem-solving, and networking abilities.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: Aptos, sans-serif;\"><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Ability to work independently, take initiative, and adapt to changes in the schedule.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>MINIMUM QUALIFICATIONS</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">Open Competitive</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree in social work, human services or resources, psychology, or counseling and three (3) years of **professional level work experience, or its part-time equivalent in providing services to low-income persons; or,</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">B. Seven (7) years of *paraprofessional or **professional level work experience, or its part-time equivalent, in social work, casework, community services, or a human service field involving direct client contact, three (3) years of which must have been professional level work experience in providing services to low-income persons; or,</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">C. An equivalent combination of training and experience as defined by the limits of (A) and (B) above.</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">*Paraprofessional level work experience involves the performance of non-interpretive, routine, and non- technical duties in a supportive role to a professional.</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">*Professional-level work experience requires specialized and theoretical knowledge usually acquired through college education or through experience and other training. The experience involves independence of action and personal responsibility for actions.</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>SPECIAL NECESSARY REQUIREMENT</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">Must have access to a reliable vehicle to travel between apartment complexes and attend meetings or events as needed.</span></p></div></div>\n",
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