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Customer Service Specialist

Cityofessexjunction · Essex Junction, VT, 05452 · On Site · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyCityofessexjunction
TitleCustomer Service Specialist
Normalized title-
Department / team-
LocationEssex Junction, VT, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-28 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Cityofessexjunction.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Essex Junction.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCityofessexjunction
Source0f1c27a0-e553-46ac-8bce-6458ab918f4c
ATS providerJazzHR / ApplyToJob

Description

Essex Junction Parks & Recreation is seeking a friendly, organized, and customer-focused professional to serve as our Customer Service Specialist. This role is the front line of our department, supporting residents, participants, and visitors while helping ensure smooth day-to-day operations. The ideal candidate brings a positive attitude, strong problem-solving skills, and a willingness to assist the public across a variety of needs. At times, this individual may work independently in the office, handling customer transactions, answering questions, and keeping operations running smoothly. Pay/Wages The pay rate is between $20.05- $27.18 based on experience. Benefits (this is not a comprehensive list of benefits) 3 weeks paid vacation to start. 14 paid holidays 18 sick days per year Retirement benefits include a pension plan (VMERS C) or deferred compensation plan (VMERS DC) , and the ability to contribute to a 457, Traditional IRA or ROTH Generous health insurance benefit in which the City pays 94% of the premium for medical and the first 80% of the deductible. After that, you are only responsible for the next 20%, which is not more than $600 for single plans and no more than $1200 for all other plans for covered medical expenses. 100% employer paid for dental and vision 100% employer paid short-term disability and life insurance Qualified Employer for Public Service Student Loan Forgiveness Program What You’ll Do Provide high-quality customer service in person, by phone, and via email Assist with program and event registrations, facility passes, and memberships Help customers navigate online registration systems and household accounts Process daily transactions, receipts, and postal mail Maintain accurate records and support administrative needs across the department Work closely with the Business Coordinator to balance receipts and support financial tracking Assist with recreation software updates, program listings, and registration setup Manage facility schedules and support reservations Serve as a point of contact for vendors and contractors for park and facility needs Communicate with internal departments, staff, and the public to ensure smooth coordination Provide backup support for Business Coordinator duties as needed What You’ll Bring Strong customer service skills and a commitment to providing a positive experience Ability to communicate clearly (written and verbal) with a wide range of audiences Strong organization, attention to detail, and ability to prioritize tasks Comfort working independently and exercising sound judgment Proficiency with Microsoft Office and general office systems (experience with RecTrac or similar systems is a plus) Ability to handle confidential financial and personnel information with discretion Flexibility to work varied hours as needed Valid Vermont driver’s license with a good driving record Minimum Qualifications High school diploma or equivalent Coursework or experience in office procedures and customer service We also welcome candidates with equivalent combinations of education and experience. Preferred Qualifications Experience in municipal government, parks and recreation, or a related field Two years of experience in administrative support, recreation programming, or a similar role Additional Requirements American Red Cross First Aid and CPR certification (or ability to obtain) Why Join EJRP? Be part of a team that supports community wellness, connection, and recreation for all ages. This role offers the opportunity to make a direct impact on residents’ experiences while working in a collaborative and community-focused environment. The City of Essex Junction is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal or state law. The City is committed to administering all employment practices in accordance with these laws.

Full job record

Job IDef989c3bd16be677925cab7df9b3e85193f2984d
Org ID8c11aa61-4efc-45fc-9d30-e611a92db039
Source ID0f1c27a0-e553-46ac-8bce-6458ab918f4c
Board ID0f1c27a0-e553-46ac-8bce-6458ab918f4c
Providerjazzhr
Provider Job KeyoDKpR4Uytb
TitleCustomer Service Specialist
Normalized Title
Statusactive
Activeyes
Location TextEssex Junction, VT, 05452
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionVT
CityEssex Junction
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://cityofessexjunction.applytojob.com/apply/oDKpR4Uytb/Customer-Service-Specialist
Apply URLhttps://cityofessexjunction.applytojob.com/apply/oDKpR4Uytb/Customer-Service-Specialist
First Seen At2026-05-30 05:41:02Z
Last Seen At2026-06-06 19:10:27Z
Last Checked At2026-06-06 19:10:27Z
Last Changed At2026-05-30 05:41:02Z
Inactive At
Source Posted At2026-05-28 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=cityofessexjunction/date=2026-06-06/2026-06-06T19-10-27-487Z-30bd06e5159d0c575ba8705551d560b0a00ecc38f938fac1e9676ae32d7da26d.json
Event Fields
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  "last_changed_at": "2026-05-30T05:41:02.243Z",
  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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  "detail": {
    "url": "https://cityofessexjunction.applytojob.com/apply/jobs/details/oDKpR4Uytb?&",
    "heading": "Customer Service Specialist",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://cityofessexjunction.applytojob.com/apply/oDKpR4Uytb/Customer-Service-Specialist",
    "description_html": "<h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#171717;\">Essex Junction Parks & Recreation is seeking a friendly, organized, and customer-focused professional to serve as our Customer Service Specialist. This role is the front line of our department, supporting residents, participants, and visitors while helping ensure smooth day-to-day operations.<br><br>The ideal candidate brings a positive attitude, strong problem-solving skills, and a willingness to assist the public across a variety of needs. At times, this individual may work independently in the office, handling customer transactions, answering questions, and keeping operations running smoothly.</span></span><br><br><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\"><b>Pay/Wages</b><br>The pay rate is between $20.05- $27.18 based on experience.<br><br><b>Benefits</b>(this is not a comprehensive list of benefits)</span></span></span></span></span></h3><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">3 weeks paid vacation to start.</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">14 paid holidays</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">18 sick days per year</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Retirement benefits include a pension plan (VMERS C) or deferred compensation plan (VMERS DC) , and the ability to contribute to a 457, Traditional IRA or ROTH</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Generous health insurance benefit in which the City pays 94% of the premium for medical and the first 80% of the deductible. After that, you are only responsible for the next 20%, which is not more than $600 for single plans and no more than $1200 for all other plans for covered medical expenses.</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">100% employer paid for dental and vision</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">100% employer paid short-term disability and life insurance</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Qualified Employer for Public Service Student Loan Forgiveness Program</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">What You’ll Do</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Provide high-quality customer service in person, by phone, and via email</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Assist with program and event registrations, facility passes, and memberships</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Help customers navigate online registration systems and household accounts</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Process daily transactions, receipts, and postal mail</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Maintain accurate records and support administrative needs across the department</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Work closely with the Business Coordinator to balance receipts and support financial tracking</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Assist with recreation software updates, program listings, and registration setup</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Manage facility schedules and support reservations</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Serve as a point of contact for vendors and contractors for park and facility needs</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Communicate with internal departments, staff, and the public to ensure smooth coordination</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Provide backup support for Business Coordinator duties as needed</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">What You’ll Bring</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Strong customer service skills and a commitment to providing a positive experience</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Ability to communicate clearly (written and verbal) with a wide range of audiences</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Strong organization, attention to detail, and ability to prioritize tasks</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Comfort working independently and exercising sound judgment</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Proficiency with Microsoft Office and general office systems (experience with RecTrac or similar systems is a plus)</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Ability to handle confidential financial and personnel information with discretion</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Flexibility to work varied hours as needed</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Valid Vermont driver’s license with a good driving record</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Minimum Qualifications</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">High school diploma or equivalent</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Coursework or experience in office procedures and customer service</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">We also welcome candidates with equivalent combinations of education and experience.</span></span></span><br><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Preferred Qualifications</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Experience in municipal government, parks and recreation, or a related field</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Two years of experience in administrative support, recreation programming, or a similar role</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Additional Requirements</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">American Red Cross First Aid and CPR certification (or ability to obtain)</span></span></span></span></span></li></ul><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Why Join EJRP?</span></b></span></span><br><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Be part of a team that supports community wellness, connection, and recreation for all ages. This role offers the opportunity to make a direct impact on residents’ experiences while working in a collaborative and community-focused environment.<br><br><span style=\"background:#FFFFFF;\">The City of Essex Junction is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal or state law. The City is committed to administering all employment practices in accordance with these laws.</span></span></span></span></span></span></span></span></span></p>",
    "description_text": "Essex Junction Parks & Recreation is seeking a friendly, organized, and customer-focused professional to serve as our Customer Service Specialist. This role is the front line of our department, supporting residents, participants, and visitors while helping ensure smooth day-to-day operations.\nThe ideal candidate brings a positive attitude, strong problem-solving skills, and a willingness to assist the public across a variety of needs. At times, this individual may work independently in the office, handling customer transactions, answering questions, and keeping operations running smoothly.\n Pay/Wages\nThe pay rate is between $20.05- $27.18 based on experience.\n Benefits (this is not a comprehensive list of benefits)\n 3 weeks paid vacation to start.\n 14 paid holidays\n 18 sick days per year\n Retirement benefits include a pension plan (VMERS C) or deferred compensation plan (VMERS DC) , and the ability to contribute to a 457, Traditional IRA or ROTH\n Generous health insurance benefit in which the City pays 94% of the premium for medical and the first 80% of the deductible. After that, you are only responsible for the next 20%, which is not more than $600 for single plans and no more than $1200 for all other plans for covered medical expenses.\n 100% employer paid for dental and vision\n 100% employer paid short-term disability and life insurance\n Qualified Employer for Public Service Student Loan Forgiveness Program\n What You’ll Do Provide high-quality customer service in person, by phone, and via email\n Assist with program and event registrations, facility passes, and memberships\n Help customers navigate online registration systems and household accounts\n Process daily transactions, receipts, and postal mail\n Maintain accurate records and support administrative needs across the department\n Work closely with the Business Coordinator to balance receipts and support financial tracking\n Assist with recreation software updates, program listings, and registration setup\n Manage facility schedules and support reservations\n Serve as a point of contact for vendors and contractors for park and facility needs\n Communicate with internal departments, staff, and the public to ensure smooth coordination\n Provide backup support for Business Coordinator duties as needed\n What You’ll Bring Strong customer service skills and a commitment to providing a positive experience\n Ability to communicate clearly (written and verbal) with a wide range of audiences\n Strong organization, attention to detail, and ability to prioritize tasks\n Comfort working independently and exercising sound judgment\n Proficiency with Microsoft Office and general office systems (experience with RecTrac or similar systems is a plus)\n Ability to handle confidential financial and personnel information with discretion\n Flexibility to work varied hours as needed\n Valid Vermont driver’s license with a good driving record\n Minimum Qualifications High school diploma or equivalent\n Coursework or experience in office procedures and customer service\n We also welcome candidates with equivalent combinations of education and experience.\n Preferred Qualifications Experience in municipal government, parks and recreation, or a related field\n Two years of experience in administrative support, recreation programming, or a similar role\n Additional Requirements American Red Cross First Aid and CPR certification (or ability to obtain)\n Why Join EJRP?\n Be part of a team that supports community wellness, connection, and recreation for all ages. This role offers the opportunity to make a direct impact on residents’ experiences while working in a collaborative and community-focused environment.\n The City of Essex Junction is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal or state law. The City is committed to administering all employment practices in accordance with these laws.",
    "jsonld_jobposting": {
      "url": "https://cityofessexjunction.applytojob.com/apply/oDKpR4Uytb/Customer-Service-Specialist",
      "@type": "JobPosting",
      "title": "Customer Service Specialist",
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      "datePosted": "2026-05-28",
      "description": "<h3><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#171717;\">Essex Junction Parks & Recreation is seeking a friendly, organized, and customer-focused professional to serve as our Customer Service Specialist. This role is the front line of our department, supporting residents, participants, and visitors while helping ensure smooth day-to-day operations.<br><br>The ideal candidate brings a positive attitude, strong problem-solving skills, and a willingness to assist the public across a variety of needs. At times, this individual may work independently in the office, handling customer transactions, answering questions, and keeping operations running smoothly.</span></span><br><br><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\"><b>Pay/Wages</b><br>The pay rate is between $20.05- $27.18 based on experience.<br><br><b>Benefits</b>(this is not a comprehensive list of benefits)</span></span></span></span></span></h3><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">3 weeks paid vacation to start.</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">14 paid holidays</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">18 sick days per year</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Retirement benefits include a pension plan (VMERS C) or deferred compensation plan (VMERS DC) , and the ability to contribute to a 457, Traditional IRA or ROTH</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Generous health insurance benefit in which the City pays 94% of the premium for medical and the first 80% of the deductible. After that, you are only responsible for the next 20%, which is not more than $600 for single plans and no more than $1200 for all other plans for covered medical expenses.</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">100% employer paid for dental and vision</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">100% employer paid short-term disability and life insurance</span></span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Qualified Employer for Public Service Student Loan Forgiveness Program</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">What You’ll Do</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Provide high-quality customer service in person, by phone, and via email</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Assist with program and event registrations, facility passes, and memberships</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Help customers navigate online registration systems and household accounts</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Process daily transactions, receipts, and postal mail</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Maintain accurate records and support administrative needs across the department</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Work closely with the Business Coordinator to balance receipts and support financial tracking</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Assist with recreation software updates, program listings, and registration setup</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Manage facility schedules and support reservations</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Serve as a point of contact for vendors and contractors for park and facility needs</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Communicate with internal departments, staff, and the public to ensure smooth coordination</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Provide backup support for Business Coordinator duties as needed</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">What You’ll Bring</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Strong customer service skills and a commitment to providing a positive experience</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Ability to communicate clearly (written and verbal) with a wide range of audiences</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Strong organization, attention to detail, and ability to prioritize tasks</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Comfort working independently and exercising sound judgment</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Proficiency with Microsoft Office and general office systems (experience with RecTrac or similar systems is a plus)</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Ability to handle confidential financial and personnel information with discretion</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Flexibility to work varied hours as needed</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Valid Vermont driver’s license with a good driving record</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Minimum Qualifications</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">High school diploma or equivalent</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Coursework or experience in office procedures and customer service</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">We also welcome candidates with equivalent combinations of education and experience.</span></span></span><br><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Preferred Qualifications</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Experience in municipal government, parks and recreation, or a related field</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Two years of experience in administrative support, recreation programming, or a similar role</span></span></span></span></span></li></ul><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Additional Requirements</span></b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">American Red Cross First Aid and CPR certification (or ability to obtain)</span></span></span></span></span></li></ul><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Why Join EJRP?</span></b></span></span><br><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Be part of a team that supports community wellness, connection, and recreation for all ages. This role offers the opportunity to make a direct impact on residents’ experiences while working in a collaborative and community-focused environment.<br><br><span style=\"background:#FFFFFF;\">The City of Essex Junction is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal or state law. The City is committed to administering all employment practices in accordance with these laws.</span></span></span></span></span></span></span></span></span></p>",
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