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Supervisor (Spanish)
Fa Elzs Saasfaprod1 Fa Ocs Oraclecloud Com CX · New York, NY, United States; 40 Worth Street, New York, US · Remote · Active · $71,200–$71,200 / year · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Elzs Saasfaprod1 Fa Ocs Oraclecloud Com CX |
| Title | Supervisor (Spanish) |
| Normalized title | - |
| Department / team | Supervisor |
| Location | New York, NY, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $71,200–$71,200 / year |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Elzs Saasfaprod1 Fa Ocs Oraclecloud Com CX. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New York. | Open |
| Department jobs | Active postings in Supervisor. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Elzs Saasfaprod1 Fa Ocs Oraclecloud Com CX |
| Source | c158d68e-2857-4771-9277-1c8e6a0b67c7 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Division/Unit: Early Engagement Case Support
Civil Service Title: Community Coordinator
Position Title: Supervisor (Spanish)
Salary Range: $71,200 - $71,200
Job Description:
The New York County District Attorney’s Office has an immediate opening for a Bi-lingual Spanish Speaking Supervisor in the Early Engagement Case Support Unit (EECU). In this position the Bi-lingual Spanish Speaking Supervisor is responsible for daily oversight of the EECU, obtaining signed supporting depositions, assisting victims in understanding the criminal justice system, referring for advocacy and counseling services, provides information regarding crime victims’ rights in Spanish, while supporting the Early Engagement Case Support Unit.
Responsibilities include but are not limited to:
Directly supervise Specialized Engagement Specialists and non-specialized Engagement Specialists assigned to the Deputy Director; supervise PES, OPS, and the Unit Specialist in the absence of the Assistant Supervisor.
Assists with daily intake for CES staff
Monitors weekly intake schedule
Creates and manages the monthly staff remote/late-night/vacation calendars
Co-lead on all IT matters
Produces quarterly/annual reports on number of supporting depositions received via Specialized ES
Co-lead trainer of new EECU staff in the department
Translate complaints and supporting depositions to victims & witnesses and Complete and file the Affidavit of Translation (AOT) Form
Train new staff on the Affidavit of Translation (AOT) Form
Responsible for staff development (i.e. Talking Points), and staff interviewing
Consult with Deputy Director and Director on sensitive cases, or cases needing legal advisement
Is a member of the EECU management team
Assist EECU Director with special projects
Represent the Unit at DANY sponsored community events
Maintains a small caseload and contacts victims and witnesses to obtain a supporting deposition
Mail, fax, e-mail the supporting deposition to victims
Inform victims of the wide range of services available to them through SSB
Explain criminal justice system and provide case information, and ensure that clients are knowledgeable about their rights
Ensure follow-up is completed on all cases
Assist victims with orders of protection and registration for notification of inmate release
Liaise with victims and Assistant District Attorneys, and provide essential information
Ability to handle high caseload and set priorities.
Establish rapport, with each victim, in a professional customer service-related approach
Perform designated tasks under pressure in a fast-paced environment
Detail oriented and self-motivated and able to multi-task
Responds promptly to incoming calls and e-mails, including the ‘rollover’ line and voicemails
Handle heavy volume of crisis and information calls and forward to the appropriate department of DANY/SSB
Strong attention to detail and follow-up
Works collaboratively and cooperatively with staff in a team-oriented environment
Strong organizational and computer skills
Professional interaction with all levels of staff, victims, witnesses and law enforcement personnel.
Perform related tasks as assigned
In addition to the Minimum Qualification Requirements, candidates must possess the following:
Bachelor’s degree from an accredited college and minimum three (3) years of supervisory experience.
Must possess high fluency in Spanish & English both oral and written
Preferred Requirements/Skills:
Excellent interpersonal and communication skills required
Familiarity with the criminal justice system preferred
Ability to demonstrate a high level of confidentiality and sensitivity to victim issues a must
Ability to handle high caseload and set priorities
Excellent engagement, and assessment skills needed
Proficient in Microsoft Word, Excel, and Access
Ability to work with frequent interruptions and adapt to changes in workflow
Ability to follow directions and apply proper policies, procedures, and guidelines
Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment
Must be able to perform under pressure in a fast-paced environment
How to Apply:
Apply with a Cover Letter & Resume.
Hours/Shift:
Monday – Friday, 9:00 am – 5:00 pm.
Ability to work overtime and flexible hours including evenings, and weekends.
Additional Information:
Current office employees: To be eligible for a transfer or promotion, staff must have already served at least one (1) year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum and additional qualifications of the position.
Looking for candidates that could commit to one (1) year to the hiring unit.
Authorization to work in the United States is required for this position.
Minimum Qualification Requirements:
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Public Svc Loan Forgiveness:
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/ .
Residency Requirement:
City Residency is not required for this position.
The New York County District Attorney’s Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Organization
The Professional Staff Recruitment Team at DANY supports the Office’s initiatives to have a staff that reflects the diversity of the community that we serve. We seek employees that are interested in a career in the public sector and will support the Office’s initiative of delivering One Standard of Justice for All.
For questions or inquiries, please contact [email protected].
Company
The New York County District Attorney’s Office serves and protects the People of New York through the fair administration of justice, without fear or favor. The Office’s Professional Staff perform a variety of key functions, including supporting the Trial Division, Investigation Division, Special Victims Division, Pathways to Public Safety Division, and Appeals Division, which handles all the Office’s matters in state and federal appellate courts.
Professional Staff members perform a variety of key functions for the Office, including supporting the five Divisions, as well as other prosecution support and office functions. Our Professional Staff receive a competitive salary and a generous benefits package, as well as unparalleled opportunities for professional development.
The New York County District Attorney’s Office is an Equal Opportunity Employer, committed to recruiting and retaining a diverse and culturally responsive workforce. Given the diverse nature of our community, the ability to work with people of different backgrounds is critical. The Office seeks to have a staff that reflects the diversity of the community that we serve. To that end, all applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.
Full job record
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| Org ID | b8830927-9227-4561-bad7-ad3996a50a13 |
| Source ID | c158d68e-2857-4771-9277-1c8e6a0b67c7 |
| Board ID | c158d68e-2857-4771-9277-1c8e6a0b67c7 |
| Provider | oracle_hcm |
| Provider Job Key | 3288 |
| Title | Supervisor (Spanish) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New York, NY, United States; 40 Worth Street, New York, US |
| Department | Supervisor |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | NY |
| City | New York |
| Salary Raw | Salary Range: $71,200 - $71,200 Job Description: The New York County District Attorney’s Office has an immediat |
| Salary Min | 71,200 |
| Salary Max | 71,200 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://fa-elzs-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/3288 |
| Apply URL | https://fa-elzs-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/3288 |
| First Seen At | 2026-06-06 11:36:09Z |
| Last Seen At | 2026-06-06 11:36:09Z |
| Last Checked At | 2026-06-06 11:36:09Z |
| Last Changed At | 2026-06-06 11:36:09Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 19:50:17Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-elzs-saasfaprod1.fa.ocs.oraclecloud.com|CX/date=2026-06-06/2026-06-06T11-36-03-076Z-665dbe7254a57649b329466506032c0795e918eb9c8db955cb294f22e270cd4c.json |
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"ExternalDescriptionStr": "<p>Division/Unit: Early Engagement Case Support<b> </b></p>\n<p>Civil Service Title: Community Coordinator</p>\n<p>Position Title: Supervisor (Spanish)</p>\n<p>Salary Range: $71,200 - $71,200</p>\n<p><b><u>Job Description:</u></b><br>\n The New York County District Attorney’s Office has an immediate opening for a Bi-lingual Spanish Speaking Supervisor in the Early Engagement Case Support Unit (EECU). In this position the Bi-lingual Spanish Speaking Supervisor is responsible for daily oversight of the EECU, obtaining signed supporting depositions, assisting victims in understanding the criminal justice system, referring for advocacy and counseling services, provides information regarding crime victims’ rights in Spanish, while supporting the Early Engagement Case Support Unit.</p>\n<p><b><u>Responsibilities include but are not limited to:</u></b></p>\n<ul>\n <li>Directly supervise Specialized Engagement Specialists and non-specialized Engagement Specialists assigned to the Deputy Director; supervise PES, OPS, and the Unit Specialist in the absence of the Assistant Supervisor.</li>\n <li>Assists with daily intake for CES staff</li>\n <li>Monitors weekly intake schedule </li>\n <li>Creates and manages the monthly staff remote/late-night/vacation calendars</li>\n <li>Co-lead on all IT matters</li>\n <li>Produces quarterly/annual reports on number of supporting depositions received via Specialized ES</li>\n <li>Co-lead trainer of new EECU staff in the department</li>\n <li>Translate complaints and supporting depositions to victims & witnesses and Complete and file the Affidavit of Translation (AOT) Form</li>\n <li>Train new staff on the Affidavit of Translation (AOT) Form</li>\n <li>Responsible for staff development (i.e. Talking Points), and staff interviewing</li>\n <li>Consult with Deputy Director and Director on sensitive cases, or cases needing legal advisement </li>\n <li>Is a member of the EECU management team</li>\n <li>Assist EECU Director with special projects </li>\n <li>Represent the Unit at DANY sponsored community events</li>\n <li>Maintains a small caseload and contacts victims and witnesses to obtain a supporting deposition</li>\n <li>Mail, fax, e-mail the supporting deposition to victims</li>\n <li>Inform victims of the wide range of services available to them through SSB</li>\n <li>Explain criminal justice system and provide case information, and ensure that clients are knowledgeable about their rights</li>\n <li>Ensure follow-up is completed on all cases</li>\n <li>Assist victims with orders of protection and registration for notification of inmate release</li>\n <li>Liaise with victims and Assistant District Attorneys, and provide essential information</li>\n <li>Ability to handle high caseload and set priorities.</li>\n <li>Establish rapport, with each victim, in a professional customer service-related approach</li>\n <li>Perform designated tasks under pressure in a fast-paced environment</li>\n <li>Detail oriented and self-motivated and able to multi-task</li>\n <li>Responds promptly to incoming calls and e-mails, including the ‘rollover’ line and voicemails</li>\n <li>Handle heavy volume of crisis and information calls and forward to the appropriate department of DANY/SSB</li>\n <li>Strong attention to detail and follow-up</li>\n <li>Works collaboratively and cooperatively with staff in a team-oriented environment</li>\n <li>Strong organizational and computer skills</li>\n <li>Professional interaction with all levels of staff, victims, witnesses and law enforcement personnel.</li>\n <li>Perform related tasks as assigned</li>\n</ul>\n<p><b><u>In addition to the Minimum Qualification Requirements, candidates must possess the following:</u></b></p>\n<ul>\n <li>Bachelor’s degree from an accredited college and minimum three (3) years of supervisory experience.</li>\n <li>Must possess high fluency in Spanish & English both oral and written</li>\n</ul>\n<p><b><u>Preferred Requirements/Skills:</u></b></p>\n<ul>\n <li>Excellent interpersonal and communication skills required</li>\n <li>Familiarity with the criminal justice system preferred</li>\n <li>Ability to demonstrate a high level of confidentiality and sensitivity to victim issues a must</li>\n <li>Ability to handle high caseload and set priorities</li>\n <li>Excellent engagement, and assessment skills needed</li>\n <li>Proficient in Microsoft Word, Excel, and Access</li>\n <li>Ability to work with frequent interruptions and adapt to changes in workflow</li>\n <li>Ability to follow directions and apply proper policies, procedures, and guidelines</li>\n <li>Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment</li>\n <li>Must be able to perform under pressure in a fast-paced environment</li>\n</ul>\n<p><b><u>How to Apply:</u></b></p>\n<ul>\n <li>Apply with a Cover Letter & Resume.</li>\n</ul>\n<p><b><u>Hours/Shift:</u></b></p>\n<ul>\n <li>Monday – Friday, 9:00 am – 5:00 pm. </li>\n <li>Ability to work overtime and flexible hours including evenings, and weekends.</li>\n</ul>\n<p><b><u>Additional Information:</u></b></p>\n<ul>\n <li><b>Current office employees:</b> To be eligible for a transfer or promotion, staff must have already served at least one (1) year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum and additional qualifications of the position.</li>\n <li>Looking for candidates that could commit to one (1) year to the hiring unit.</li>\n <li>Authorization to work in the United States is required for this position.</li>\n</ul>\n<p><b><u>Minimum Qualification Requirements:</u></b></p>\n<ol>\n <li>A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or</li>\n <li>High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or</li>\n <li>Education and/or experience which is equivalent to \"1\" or \"2\" above. However, all candidates must have at least one year of experience as described in \"1\" above.</li>\n</ol>\n<p><b><u>Public Svc Loan Forgiveness:</u></b></p>\n<ul>\n <li>As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href=\"https://studentaid.gov/pslf/\" target=\"_blank\" rel=\"nofollow\">https://studentaid.gov/pslf/</a>.</li>\n</ul>\n<p><b><u>Residency Requirement:</u></b></p>\n<ul>\n <li>City Residency is not required for this position.</li>\n</ul>\n<p><b>The New York County District Attorney’s Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.</b><br>\n </p>",
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