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    "requisitionDescription": "<div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;' id=\"isPasted\"><span style='font-size:13px;line-height:107%;font-family:\"Arial\",sans-serif;'><strong>FCS Program Coordinator</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;line-height:107%;font-family:\"Arial\",sans-serif;'>REPORTS TO: Program Manager</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;line-height:107%;font-family:\"Arial\",sans-serif;'>PAY RANGE:&nbsp;</span><span style='font-family:\"Arial\",sans-serif;color:#222222;background:white;'>$32.45 - 34.51 hourly</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;line-height:107%;font-family:\"Arial\",sans-serif;'>HOURS: Full time</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;line-height:107%;font-family:\"Arial\",sans-serif;'>POSITION TYPE: Exempt</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p><p data-pasted=\"true\">The FCS Program Coordinator will be responsible for supporting the Foundational Community</p><p>Supports Medicaid billing program at the Low Income Housing Institute. This Medicaid program is</p><p>integrated throughout our diverse social service programming to support housing search and</p><p>placement activities in a variety of locations, such as Tiny House Villages, Shelters and Permanent</p><p>Supportive Housing programs. This position will train case management staff on best practices for</p><p>getting our clients enrolled in the FCS program and support case management staff with questions</p><p>they have about program operations. The role will also be integral in maintaining data accuracy of</p><p>the FCS program within our Salesforce content management system and other related systems.</p><p>This position will include both in-office and onsite work.</p><p>Responsibilities:</p><p>FCS Program Training</p><p>● Train Case Managers on the FCS assessment process, resubmissions and supporting</p><p>documentation</p><p>● Perform onsite sessions for both groups and individuals</p><p>● Contribute to program documentation as needed and track case management engagement</p><p>● Respond to support requests from case managers and supervisors</p><p>Medicaid Eligibility and Program Support</p><p>● Research client Medicaid benefits and behavioral health history in relevant databases to</p><p>determine program eligibility based on health and risk factors</p><p>● Regularly report out to supportive services staff and leadership on changes to Medicaid/FCS</p><p>● Train and assist Case Management teams with Medicaid enrollments for clients</p><p>● Remain up to date on HCA and Wellpoint standards</p><p>Assessments and Submissions</p><p>● Input and manage program enrollment approvals and denials</p><p>● Work with Case Management on assessments and resubmissions</p><p>● Monitor enrollments for timeliness and consistency</p><p>● Track enrollment trends and outcomes</p><p><br></p><p>Program Support</p><p>● Provide support for Case Managers on how to compose case notes for FCS billing eligibility</p><p>● Maintain accurate enrollment records on Salesforce CMS</p><p>● Review the accuracy and completeness of assessments and documentation by case</p><p>managers, prepare documents to send to the funder for authorization.</p><p>● Coordinate performance updates with supervisors as needed.</p><p>● Prepare requests for authorization that were not acknowledged or did not receive a response</p><p>from approval partners.</p><p>● Assist FCS PM with all internal and external Fidelity reviews and training.</p><p>● Review authorization denials and communicate with relevant team members to obtain</p><p>additional justification for eligibility and resubmit assessments for approvals.</p><p>● Work with program staff and supervisors to obtain any missing or incomplete documentation.</p><p>● Assist in preparing statistical reports as needed.</p><p>● Regularly scheduled program check-ins with site supervisors.</p><p>● Weekly check-ins with FCS Program Manager for support and oversight</p><p>● Utilize Personal Protective Equipment (PPE) and follow PPE protocols.</p><p>● Other related tasks as assigned.</p><p>Qualifications:</p><p>● Proven ability to work with minimal supervision.</p><p>● Experience with Content Management Systems, Salesforce a plus</p><p>● Experience with data management</p><p>● High level of experience with Excel, Google Sheets and CSV exports</p><p>● Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental</p><p>health and class issues, and a demonstrated commitment to low-income housing and ending</p><p>homelessness.</p><p>● Experience working with low-income people.</p><p>● Excellent problem solving and conflict resolution skills.</p><p>● Excellent communication skills.</p><p>● BA degree or work experience equivalence.</p><p>● Two (2) years&rsquo; experience in administrative/operations setting.</p><p>● Accurate filing skills/attention to detail.</p><p>● Ability to structure tasks and responsibilities within a weekly schedule in order to meet due</p><p>dates and funding deadlines.</p><p>● Computer skills, including proficiency in Microsoft office products.</p><p>● Proficiency with Microsoft Excel to include basic formulas, filters, and pivot tables.</p><p>● Familiarity with working for a not-for-profit organization.</p><p>● Demonstrated ability to maintain strict confidentiality.</p><p>● Ability to work as a member of a diverse team in a fast-paced setting.</p><p>● Support and contribute to a creative, collaborative and respectful environment that promotes</p><p>teamwork.</p><p>● Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent</p><p>services and work effectively in multi-cultural situations.</p><p><br></p><p data-pasted=\"true\">Benefits for this position (pro-rated for part time employees)</p><p> Generous vacation and sick leave</p><p> 10 paid holidays and 1 floating holiday</p><p> Employer-Paid Medical, Dental, and Vision (with HRA, HSA &amp; FSA options)</p><p> Employer-Paid Life and AD&amp;D Insurance&nbsp;</p><p> 401k offered for unionized employees (through OPEIU8)</p><p> 403b offered for non-union employees</p><p> Employee Assistance Program</p><p> Travel Assistance Program</p><p> Aflac offered for all employees.</p><p><br></p><p>About us:</p><p>The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and</p><p>managing low-income housing; developing innovative solutions to homelessness; advocating for</p><p>housing justice; providing supportive services; and operating hygiene services for homeless people</p><p>at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages</p><p>over 3,000 units including rental housing, permanent supportive housing and transitional housing.</p><p>The populations served include: families, singles, seniors, veterans, young adults, immigrants, low</p><p>wage workers, and people living with physical and mental disabilities. LIHI is one of the largest</p><p>nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and</p><p>five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution</p><p>to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and</p><p>our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and</p><p>dedicated to taking bold steps in ending homelessness and creating supportive communities for</p><p>people to thrive.</p></div></div>\n",
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