Information Technology Technology Support

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    "title": "Information Technology Technology Support",
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    "datePosted": "2026-05-28T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>Responsible for general technical support for students, faculty, and staff of the Touro College of Osteopathic Medicine/ Imaging School (1000+ users).</p>\n<h2>Responsibilities</h2>\n<p>Responsible for general technical support, to include, but not limited to as much of the following as possible:</p>\n<ul>\n <li>Administers all smart-podiums, troubleshooting all Audio-Visual issues in lecture halls, labs, and classrooms</li>\n <li>Respond to service tickets</li>\n <li>Performs installation, configuration, deployment and troubleshooting of desktop/laptop computers and peripherals</li>\n <li>Administers Print Server and printing management software</li>\n <li>Administers E-Mail listserv for faculty, staff and student body</li>\n <li>Troubleshoots network (wired and wireless) related issues</li>\n <li>Technical support for Medical Simulation Machines</li>\n <li>Assists students and instructors with Canvas and clicker issues</li>\n <li>Assist students with Exam issues</li>\n <li>Troubleshoot Zoom issues</li>\n <li>Other duties as required</li>\n</ul>\n<h2>Qualifications</h2>\n<h4>Education/Experience</h4>\n<ul>\n <li>Bachelor of Science preferred.</li>\n <li>At least 3 years of IT experience preferred.</li>\n</ul>\n<h4>Knowledge/Skills/Abilities</h4>\n<ul>\n <li>Demonstrated proficiency in communication (written and verbal) required</li>\n <li>Customer service and team orientated required</li>\n <li>A high degree of interpersonal competency: professionalism, diplomacy, judgement, and discretion required</li>\n <li>Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required</li>\n <li>Networking, DNS, DHCP, LDAP, TCP/IP</li>\n <li>Knowledge of Windows Workstations/Servers, Linux Servers (preferred) and Mac OSX.</li>\n <li>Knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook</li>\n <li>Basic understanding of Audio-Visual equipment.</li>\n <li>Internet research</li>\n</ul>\n<ul></ul>\n<h4>Working Conditions</h4>\n<ul>\n <li>Extensive time sitting and standing</li>\n <li>Ability to lift 10 lbs.</li>\n</ul>\n<h2>Maximum Salary</h2>USD $50,000.00/Yr.\n<h2>Minimum Salary</h2>USD $40,000.00/Yr.",
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      "name": "Touro University New York",
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