Patient Services Representative

{
  "content_hash": "ce34f043ad70135dc74b80a9a356a2da5572490052fd0892666d94c1c5969b60",
  "source_hash": "193acd268506677d09641430c2387f95a29088e066fc960c0cfec5942527a780",
  "last_changed_at": "2026-06-03T14:33:07.926Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Marion, OH, US",
    "city": "Marion",
    "region": "OH",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T08:40:09.675Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Marion, OH, US",
      "city": "Marion",
      "region": "OH",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "json_ld": {
    "url": "https://careers-brightviewhealth.icims.com/jobs/2734/patient-services-representative/job",
    "@type": "JobPosting",
    "title": "Patient Services Representative",
    "@context": "http://schema.org",
    "baseSalary": {
      "@type": "MonetaryAmount",
      "currency": "USD",
      "maxValue": 17,
      "minValue": 16
    },
    "datePosted": "2026-06-02T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><em>Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience. Your dedication will help set our patients on the path to successful recovery with every visit.</em></p>\n<h2>Responsibilities</h2>\n<ul>\n <li><strong>ADMINISTRATIVE DUTIES</strong>:\n  <ul>\n   <li>Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.</li>\n   <li>Schedule and confirm patient appointments.</li>\n   <li>Collect point of service payments, including patient copays and other forms of patient financial responsibility.</li>\n  </ul></li>\n <li><strong>COORDINATION AND COMMUNICATION</strong>:\n  <ul>\n   <li>Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.</li>\n   <li>Attend required meetings/huddles and collaboration within clinic team.</li>\n  </ul></li>\n <li><strong>DOCUMENTATION AND COMPLIANCE</strong>:\n  <ul>\n   <li>Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.</li>\n   <li>Familiarity with HIPAA and 42-CFR part 2 desired.</li>\n  </ul></li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>KNOWLEDGE SKILLS, AND ABILITIES</strong></p>\n<ul>\n <li>Excellent verbal and written communication skills</li>\n <li>Strong customer service-centric approach to work, take initiative to offer solutions to patient inquiries.</li>\n <li>Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients</li>\n <li>Competent at working with a diverse population of colleagues and patients</li>\n <li>Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency</li>\n <li>Team-player, able to work collaboratively in a multidisciplinary healthcare environment</li>\n <li>Adaptable and agile within a dynamic work environment</li>\n <li>Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred</li>\n <li>Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li><strong>EXPERIENCE</strong> </li>\n <li>2+ years of prior front desk experience preferred. </li>\n <li><strong>EDUCATION:</strong> </li>\n <li>High School Diploma or equivalent </li>\n</ul>\n<p> </p>\n<p><strong>BRIGHTVIEW HEALTH BENEFITS AND PERKS:</strong> </p>\n<ul>\n <li>PTO (Paid Time Off) </li>\n <li>Immediately vested and eligible in 401k program with employer match.  </li>\n <li>Company sponsored ongoing training and certification opportunities. </li>\n <li>Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. </li>\n <li>Tuition Reimbursement after 1 year in related field  </li>\n</ul>\n<p>We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. </p>\n<p> </p>\n<p><em>Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!</em> </p>",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "43302",
          "addressRegion": "OH",
          "streetAddress": "560 North Main Street",
          "addressCountry": "US",
          "addressLocality": "Marion",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-06-02T04:00:00.000Z",
    "employmentType": "FULL_TIME",
    "salaryCurrency": "USD",
    "hiringOrganization": {
      "name": "BrightView LLC",
      "@type": "Organization",
      "sameAs": "www.brightviewhealth.com"
    },
    "occupationalCategory": "Operations"
  },
  "detail_meta": {
    "url": "https://careers-brightviewhealth.icims.com/jobs/2734/patient-services-representative/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 44851,
    "compact_response_bytes": 4721,
    "original_response_bytes": 44851
  },
  "sitemap_job": {
    "id": "2734",
    "url": "https://careers-brightviewhealth.icims.com/jobs/2734/patient-services-representative/job",
    "slug": "patient-services-representative",
    "lastmod": "2026-06-02T12:04:43-04:00"
  },
  "detail_errors": []
}