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Account Implementation Specialist

6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001 · Indiana, Huntington, IN, US, Huntington, IN · Hybrid · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001
TitleAccount Implementation Specialist
Normalized title-
Department / team-
LocationIndiana, IN, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

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City jobsActive postings in Indiana.Open
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Linked records

Company6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001
Source7be0228c-25f4-4b08-ba86-fc920b3160b1
ATS providerADP Workforce Now Recruiting

Description

The Account Implementation Specialist is responsible for consulting with parishes to implement stewardship or fundraising strategies. This role will incorporate the full breadth of OSV products and services to the extent possible as part of the overall solutions. In this role you will be the primary project manager while also collaborating closely with the sales consultant, leveraging your fundraising knowledge. The incumbent will devise a strategy to cultivate relationships with the parishes resulting in successful engagements for OSV’s customers, yielding both high levels of customer satisfaction and attainment of revenue goals for the Parish. The Senior Account Implementation Specialist will play a crucial role in planning, implementing, and managing stewardship and fundraising campaigns to support the parishes mission and goals. Essential Job Functions: Manage consulting and parish programs aimed at increasing parish offertory and/or parishioner engagement levels at parishes. Manage all program related operations ensuring achievement of organizational parish program goals. Collaborate with parishes on related materials and events, ensuring timeliness, accuracy, and consistency of messages. Assist with ongoing measurement of financial success of in Offertory Solution engagements, both for the client and internally. Develop strong positive relationship contacts at assigned parishes which result in repeat business. Develop a thorough understanding of diocesan organizations and business processes. Develop and implement strategies for capital fundraising programs to help parishes meet specific goals. Lead and train parish staff and volunteers involved with the campaign, providing direction, support, and motivation to ensure campaign goals are realized. Monitor campaign and program progress, provide regular updates to the parishes, and evaluate and adjust(adapt) strategies as needed. Conduct presentations and workshops as appropriate. Be a strategic partner who proactively offers new solutions to benefit the customers and to help their respective programs. Provide regular progress updates to the OSV management team to include recommendations and business justification for any proposed changes to products and services or additions to products, services and/or strategies. Work closely with pre-production and production teams, administrative teams, and others to ensure timely response to client requests, and resolution of any problems. Coordinate resolution of customer issues in a timely manner, making follow-up calls as required. Use CRM and other management systems to enter orders, track progress, and update sales representatives. Use other tools as needed to provide sales revenue reporting, revenue retention reporting (increased/decreased revenue) and Customer Satisfaction Ability to travel to conventions, diocesan events, or customer meetings. * Other duties as assigned Requirements: Required Skills Excellent verbal and written communication skills. Bilingual preferred. Proficiency in handling statistical data to evaluate fundraising effectiveness and devise strategic initiatives. Ability to identify needs and effectively promote products and services. Strong relationship building skills required. Detail-oriented with the ability to take initiative and work independently. Ability to set and meet goals without supervision. Technical skills to coordinate training and meetings. Strong organizational skills with the ability to prioritize tasks. Effective time management capabilities. Be a collaborative team player. Effective problem-solving skills. Adaptable Required Education Bachelor’s degree in business or communication preferred and/or commensurate work experience Required Experience Proficient with Word, Excel, PowerPoint and Outlook 1-3 years of consulting, customer service or project management experience. Training experience Proven record of revenue results with high levels of customer satisfaction Experience working with various organizations within the Church with proven success. Knowledge of business management and proven ability to create plans to achieve objectives. Prior fundraising experience, including fundraising techniques, donor cultivation and strategic planning capabilities. Working Environment: Incumbent will work in an office environment This position requires the ability to work on-site in Huntington, IN, on a hybrid schedule 3 days per week The incumbent may be required to travel Supervisory Responsibilities: None

Full job record

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Org ID37e740bb-a7e3-40c0-8537-a4b4ff44fbf6
Source ID7be0228c-25f4-4b08-ba86-fc920b3160b1
Board ID7be0228c-25f4-4b08-ba86-fc920b3160b1
Provideradp_workforcenow
Provider Job Key565025
TitleAccount Implementation Specialist
Normalized Title—
Statusactive
Activeyes
Location TextIndiana, Huntington, IN, US, Huntington, IN
Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionIN
CityIndiana
Salary Raw—
Salary Min—
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6b4a989d-6658-4241-8343-2d6e6d877b43&ccId=19000101_000001&lang=en_US&type=JS&jobId=565025&jwId=9201044640795_1
First Seen At2026-06-03 08:52:10Z
Last Seen At2026-06-06 12:26:58Z
Last Checked At2026-06-06 12:26:58Z
Last Changed At2026-06-06 12:26:58Z
Inactive At—
Source Posted At2026-06-02 17:44:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><span style=\"font-family: arial, sans-serif; color: rgb(38, 35, 33); font-size: 14px;\">The Account Implementation Specialist is responsible for consulting with parishes to implement stewardship or fundraising strategies. &nbsp;This role will incorporate the full breadth of OSV products and services to the extent possible as part of the overall solutions. &nbsp;In this role you will be the primary project manager while also collaborating closely with the sales consultant, leveraging your fundraising knowledge.&nbsp;<br><br></span><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; color: rgb(38, 35, 33); font-size: 14px;\">The incumbent will devise a strategy to cultivate relationships with the parishes resulting in successful engagements for OSV&rsquo;s customers, yielding both high levels of customer satisfaction and attainment of revenue goals for the Parish.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; color: rgb(38, 35, 33); font-size: 14px;\">The Senior Account Implementation Specialist will play a crucial role in planning, implementing, and managing stewardship and fundraising campaigns to support the parishes mission and goals.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u><span style=\"color: rgb(38, 35, 33);\">Essential Job Functions:</span></u></strong></span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Manage consulting and parish programs aimed at increasing parish offertory and/or parishioner engagement levels at parishes.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Manage all program related operations ensuring achievement of organizational parish program goals.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Collaborate with parishes on related materials and events, ensuring timeliness, accuracy, and consistency of messages.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Assist with ongoing measurement of financial success of in Offertory Solution engagements,&nbsp;both for the client and internally.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Develop strong positive relationship contacts at assigned parishes which result in repeat business.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Develop a thorough understanding of diocesan organizations and business processes.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Develop and implement strategies for capital fundraising programs to help parishes meet specific goals.&nbsp;</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Lead and train parish staff and volunteers involved with the campaign, providing direction, support, and motivation to ensure campaign goals are realized.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Monitor campaign and program progress, provide regular updates to the parishes, and evaluate and adjust(adapt) strategies as needed.&nbsp;</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Conduct presentations and workshops as appropriate.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Be a strategic partner who proactively offers new solutions to benefit the customers and to help their respective programs.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Provide regular progress updates to the OSV management team to include recommendations and business justification for any proposed changes to products and services or additions to products, services and/or strategies.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Work closely with pre-production and production teams, administrative teams, and others to ensure timely response to client requests, and resolution of any problems.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Coordinate resolution of customer issues in a timely manner, making follow-up calls as required.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Use CRM and other management systems to enter orders, track progress, and update sales representatives.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Use other tools as needed to provide sales revenue reporting, revenue retention reporting (increased/decreased revenue) and Customer Satisfaction</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Ability to travel to conventions, diocesan events, or customer meetings.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; color: rgb(38, 35, 33); font-size: 14px;\">* &nbsp; &nbsp;Other duties as assigned<strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u><span style=\"color: rgb(38, 35, 33);\">Requirements:</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: rgb(38, 35, 33);\">Required Skills&nbsp;</span></strong></span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Excellent verbal and written communication skills. Bilingual preferred.&nbsp;</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\"><span style=\"color: rgb(13, 13, 13); background: white;\">Proficiency in handling statistical data to evaluate fundraising effectiveness and devise strategic initiatives.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Ability to identify needs and effectively promote products and services.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Strong relationship building skills required.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Detail-oriented with the ability to take initiative and work independently.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Ability to set and meet goals without supervision.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Technical skills to coordinate training and meetings.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Strong organizational skills with the ability to prioritize tasks.&nbsp;</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Effective time management capabilities.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Be a collaborative team player.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Effective problem-solving skills.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Adaptable&nbsp;</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: rgb(38, 35, 33);\">Required Education</span></strong></span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Bachelor&rsquo;s degree in business or communication preferred and/or commensurate work experience</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: rgb(38, 35, 33);\">Required Experience&nbsp;</span></strong></span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Proficient with Word, Excel, PowerPoint and Outlook</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">1-3 years of consulting, customer service or project management experience.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Training experience</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Proven record of revenue results with high levels of customer satisfaction</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Experience working with various organizations within the Church with proven success.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Knowledge of business management and proven ability to create plans to achieve objectives. &nbsp;&nbsp;</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\">Prior fundraising experience, including fundraising techniques, donor cultivation and strategic planning capabilities.&nbsp;</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u><span style=\"color: rgb(38, 35, 33);\">Working Environment:</span></u></strong></span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\"><span data-teams=\"true\" data-pasted=\"true\"><p>Incumbent will work in an office environment</p></span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\"><span data-teams=\"true\" data-pasted=\"true\"><p>This position requires the ability to work on-site in Huntington, IN, on a hybrid schedule 3 days per week</p></span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); line-height: normal; background: white;\"><span data-teams=\"true\" data-pasted=\"true\"><p>The incumbent may be required to travel</p></span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; 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}
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