Systems Support Technician I

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  "source_hash": "558d766390f37c609eff1655420fe12c1c5e7fbe538293471d2f53642098c56e",
  "last_changed_at": "2026-06-06T10:03:57.981Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Indianapolis, IN, US",
    "city": "Indianapolis",
    "region": "IN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.98
  },
  "salary_max": null,
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  "inferred_at": "2026-06-06T20:26:23.093Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Indianapolis, IN, US",
      "city": "Indianapolis",
      "region": "IN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.98
    },
    "countries": [
      "United States"
    ]
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  "remote_policy": null,
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  "workplace_type": "on_site",
  "salary_currency": null
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{}

{
  "locations": [
    {
      "city": "Indianapolis",
      "state": "IN",
      "country": "US"
    }
  ],
  "requisitionId": 4808,
  "displayJobTitle": "Systems Support Technician I",
  "externalDescription": " Facility : OrthoIndy Northwest, Indianapolis, IN Department :Information Technology Shift Details : Days, Full Time, M-F onsite 8a-5p. Full benefits included! At OrthoIndy everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers. Be a part of something great! At OrthoIndy, we provide leading-edge bone, joint, spine and muscle care from 22 locations throughout Central Indiana, staying true to our mission and our patients by offering a full range of procedures and treatment options. We have over 100 physicians in our practice and we continue to be one of the most highly respected and trusted orthopedic practices in the Midwest. OrthoIndy has received national recognition for patient safety and orthopedic excellence and our philosophy is a physician-owned hospital model where patients experience superior service, safety and patient satisfaction because physicians are involved in every aspect of your care. OrthoIndy is also the official orthopedic provider for the Indiana Pacers and Indiana Fever. Job Summary : The Systems Support Technician I supports the service desk for OrthoIndy and OrthoIndy Hospital with technical problems. The position is responsible for assisting internal users with computer software and hardware problems, including; diagnosing, researching, and resolving problems. The Systems Support Technician I records problem notices in logs and coordinates referrals to appropriate technical, professional, or service personnel for service, repair, or training. Essential Duties: Answers service desk calls. Resolves Tier I computer and hardware issues. Manages working tickets within the information technology ticketing system. Troubleshoots complex system problems including; Microsoft Operating Systems, Microsoft Office Projects, Active Directory, Meditech, Allscripts, etc. Supports technical problems with hardware systems including; Lenovo desktops and laptops, Fujitsu tablets, printers, scanners, etc. Assists in managing and reconciling inventory. Aids in the support of additional Department functions, including; supporting installation and maintenance of anti-virus software, providing education for employees including new hire orientation, and assisting in Desktop Deployment Systems Center Configuration Manager, etc. ",
  "postingEffectiveDate": "6/4/2026",
  "postingExpirationDate": "-"
}