Taproom Coordinator (B&E - FT Reg)

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    "ExternalDescriptionStr": "<p>We are currently hiring a <strong>Taproom Coordinator</strong> at Brewings &amp; Eats.</p><p>&nbsp;</p><p>The Tap Room Coordinator (TRC) is responsible for providing leadership to the FOH Restaurant team and supporting day-to-day operations of the Tap Room by supervising floor execution and ensuring guest experiences run smoothly and safely. This role is a working supervisor—focused on shift oversight, communication, and coordination while escalating decisions related to hiring, discipline, and major operational changes to Tap Room leadership.&nbsp; Settles cash, authorizes voids and applies discounts when appropriate. Take ownership and resolve escalated guest issues.</p><p><strong>What You’ll Brew:&nbsp;</strong></p><ul style=\"list-style-type: disc;\"><li>Act as primary floor manager to the Server, Hostess, Busser, Food Runner, Shop Keeper and Bartending teams during day-to-day operations in the Tap Room.</li><li>Open/close the Tap Room and Empourium; ensure spaces are guest-ready and operational.</li><li>Serve as the on-shift floor supervisor ensuring smooth service flow, timing, and guest engagement.</li><li>Participate in weekly huddles/meetings; communicate schedule updates, priorities, and program details to coworkers.</li><li>Support BOH by assisting with expediting food and keeping everything running smoothly.</li><li>Coordinate and hold daily pre-shift meetings.</li><li>Responsible for driving sales and maintaining quality standards in the Tap Room, including product training and customer service</li><li>Responsible for training and daily operations in the Tap Room, including maintaining cleanliness, teaching proper pouring techniques, maintaining room capacity, and the safety of our guests through proper serving policies.</li><li>Conduct training, both new and ongoing, of new FOH coworkers.&nbsp;</li><li>Model high hospitality standards; support coworkers in delivering timely, friendly service.</li><li>Resolve routine service issues in real time; escalate complex concerns (e.g., beer/food quality) to the appropriate leader.</li><li>Support internal customers as needed: Brand, Training, Sales and other departments with meetings, events, and a variety of other functions at the Tap Room&nbsp;</li><li>Enforce safety protocols daily including conducting and supporting required safety training</li><li>Provide customer service in retail center.</li><li>Responsible for daily financials, including Tip Share Calculation and Distribution, making change at the bank, counting out daily banks, running sales distribution reports from previous night.&nbsp;</li><li>Perform shift-level cash handling tasks: verify banks, prep deposits, request change orders, and complete daily cash logs.</li><li>Maintain accuracy and compliance with cash policies; escalate discrepancies to the Tap Room Manager/GM.</li><li>Ensure coworkers complete the required safety, alcohol service, and compliance training as assigned; track completion and send reminders.</li><li>Maintain a clean, safe environment for guests and coworkers; uphold sanitation guidelines.</li><li>Support scheduling, onboarding logistics, and training coordination; provide input to leaders on shift coverage and program staffing.</li><li>Uphold company policies; document observations and escalate performance issues to leadership for action.</li><li>Support physical inventory process through weekly cycle counts as well as month end counts organized by the Assistant Manager and Inventory Control Specialist.&nbsp;</li><li>Assist Marketing and Restaurant Management teams by planning and executing various events at the restaurants.&nbsp;&nbsp;</li></ul><p>&nbsp;</p><p><strong>What Ingredients You’ll Bring:&nbsp;</strong></p><p><i><strong>Minimum Qualifications:&nbsp;</strong></i></p><ul style=\"list-style-type: disc;\"><li>2yrs experience in retail/restaurant and/or craft beer industry</li><li>Excellent communication and organization skills.&nbsp;</li><li>Ability to solve problems and handle high stress situations.&nbsp;</li><li>Strong computer skills. Must be well versed in Excel, Word, and Outlook.</li><li>Outgoing and personable.&nbsp;</li><li>Open to coaching and constructive feedback from peers and leadership team.&nbsp;</li><li>Ability to work with a team</li><li>Experience working with Square</li></ul><p>&nbsp;</p><p><strong>Level:</strong> 7&nbsp;</p><p>In accordance with pay transparency laws the pay rate for this role if hired is $21.15 - $39.42 per hour. However, it’s important to note that where the person hired starts in this range is dependent on their related experience, skillset and location.</p><p><strong>Some Perks:&nbsp;</strong></p><p>Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too.&nbsp;</p><p>In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:&nbsp;</p><ul style=\"list-style-type: disc;\"><li>Tuition reimbursement&nbsp;</li><li>Fertility/adoption support&nbsp;</li><li>Free financial coaching&nbsp;</li><li>Health &amp; wellness program and discounts&nbsp;</li><li>Professional development &amp; training&nbsp;</li><li>Free beer!&nbsp;</li></ul><p><i>*Talk to your recruiter about eligibility&nbsp;</i></p><p><i>Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.</i></p><p><i>Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [email protected] for assistance.&nbsp;</i></p><p>#LI-AG1&nbsp;</p>",
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