Account Executive - CX Design

Studio Science is an experience-led design and innovation firm creating end-to-end digital and customer experience solutions. We’re seeking a quota-carrying Account Executive with a background in digital transformation and experience design, who understands how digital experiences are created and can bring that insight into strategic client conversations. Responsibilities: Lead the full sales cycle for digital experience and CX design engagements—from discovery through proposal, negotiation, and close. Translate client challenges into clear, experience-led solutions, drawing on your understanding of digital transformation and experience design. Build trusted client relationships and act as a strategic advisor on digital experience and customer journey needs. Collaborate with delivery leaders to shape scopes, estimates, and engagement approaches that align with Studio Science capabilities. Partner with cross-functional teams (CX strategists, researchers, designers, content, technologists) to define solution approaches. Drive pipeline growth through prospecting, qualifying, crafting proposals, running workshops, and delivering capabilities presentations. Lead internal handoffs to ensure smooth transitions from sales to delivery and successful client outcomes. Identify expansion opportunities within existing accounts to extend Studio Science’s impact. Maintain accurate pipeline reporting and forecasting for leadership. Stay current on digital experience and CX trends to articulate Studio Science’s value with clarity and confidence. Qualifications: Background in digital experience, CX design, or digital agency work, with hands-on exposure to how digital engagements are planned, designed, and delivered. Experience in presales, delivery, consulting, or a similar role that involved client-facing problem solving and solutioning. Either: Ready to step into your first quota-carrying sales role, or Proven success in a quota-carrying sales role with prior experience in technical solutioning. Ability to solution in real time—helping clients define challenges, clarify scope, and shape engagement approaches. Strong understanding of digital experience methods (research, UX/UI, content, CX, design strategy). Familiarity with the martech landscape and modern digital experience platforms; exposure to tools like Optimizely, personalization technologies, or AI-driven experience solutions is a plus. Excellent communication, storytelling, and consultative selling skills. Demonstrated ability to build trust quickly with clients and internal teams. Strong business acumen and ability to identify opportunities, craft compelling proposals, and drive deals to closure. A proactive, accountable, roll-up-your-sleeves mindset aligned with a fast-moving agency environment. Ability to work remotely and collaborate across time zones; occasional travel to client sites and Indianapolis headquarters. Availability and flexibility to work with global clients across multiple time zones and for occasional travel to client sites and Studio Science headquarters in Indianapolis, Indiana Must be authorized to work in the USA for any employer without the need for sponsorship now or anytime in the future This organization participates in E-Verify. No third-party recruiters, please. Studio Science does not accept unsolicited resumes. All unsolicited resumes will be considered the property of Studio Science, and Studio Science will not be obligated to pay a referral or placement fee. About Studio Science We help businesses design with people. Simply put, we believe every person deserves experiences that work better. We intentionally design systems to help our clients evolve with their customers’ needs. We recognize that business evolution and change are hard. We believe that honesty is the only policy, that none of us are as smart as all of us, and that being great is a choice. Studio Science provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Studio Science complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. It is not typical to be hired at or near the top of the range for a given role at Studio Science. Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Studio Science. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other team members. We expect the majority of candidates who are offered roles at our studio will land well within our salary ranges based on these factors.

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