Terminal Operations Manager

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/tmak_c3273563-4294-4d72-8e14-8523a3d8d428.jpg\" style=\"width: 300px;\" class=\"fr-fic fr-dib\"></p><div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\" data-pasted=\"true\"><h1><strong>Terminal Operations Manager</strong></h1><p><strong>Company:</strong> TOTE Maritime Alaska<br><strong>Location:</strong> Tacoma, WA<br><strong>Job Type:</strong> Full-Time<br><strong>Salary Range:</strong> <strong>$88,988 &ndash; $155,530 annually</strong></p><hr><h2><strong>About TOTE Maritime Alaska</strong></h2><p>TOTE Maritime Alaska is a leader in domestic ocean shipping, delivering reliable, safe, and environmentally responsible transportation services between the continental U.S. and Alaska. Guided by our commitment to <strong>safety, operational excellence, environmental stewardship, and customer partnership</strong>, we provide innovative logistics solutions that connect communities and support economic growth.</p><hr><h2><strong>Position Overview</strong></h2><p>The <strong>Terminal Operations Manager</strong> is responsible for the safe, efficient, and compliant execution of all terminal operations, including vessel loading and discharge, yard operations, equipment utilization, and workforce leadership. This role ensures alignment with TOTE&rsquo;s core commitments to <strong>zero harm, reliability, financial stewardship, and continuous improvement</strong> while delivering exceptional service to internal and external stakeholders.</p><hr><h2><strong>Key Responsibilities</strong></h2><ul><li>Lead and manage day-to-day terminal operations, including cargo handling, vessel operations, gate activities, and yard logistics</li><li>Ensure strict adherence to <strong>safety regulations, OSHA standards, USCG requirements</strong>, and TOTE safety policies</li><li>Drive a <strong>safety-first culture</strong>, promoting zero incidents and continuous safety improvement initiatives</li><li>Optimize terminal productivity, turnaround times, and resource allocation to ensure <strong>on-time vessel departures and arrivals</strong></li><li>Collaborate with marine operations, logistics, and customer service teams to ensure seamless cargo flow</li><li>Oversee labor planning, scheduling, and workforce performance for union and non-union personnel</li><li>Monitor and improve KPI performance, including <strong>turn times, berth productivity, safety metrics, and equipment utilization</strong></li><li>Develop and implement process improvements using <strong>Lean, Six Sigma, or continuous improvement methodologies</strong></li><li>Ensure compliance with environmental regulations and support TOTE&rsquo;s <strong>sustainability and green initiatives</strong></li><li><strong>Develop, manage, and report on operating budgets</strong>, including forecasting, cost control, and financial performance tracking</li><li><strong>Prepare operational and financial reports</strong> for senior leadership, providing insights and recommendations</li><li>Lead, coach, and develop supervisory staff and frontline teams</li></ul><hr><h2><strong>Required Qualifications</strong></h2><ul><li>Bachelor&rsquo;s degree in <strong>Supply Chain, Logistics, Maritime, Business, or related field</strong> (or equivalent experience)</li><li><strong>6+ years of terminal operations experience including terminal<strong data-pasted=\"true\">&nbsp;equipment, cargo handling, stevedoring practices, and vessel operations</strong></strong></li><li><strong>6+ years of supervisory or leadership experience in a high-volume operational environment</strong></li><li>Demonstrated experience in <strong>budget management, financial reporting, and cost control</strong></li><li>Experience working in <strong>union environments</strong> preferred</li><li>Knowledge of <strong>safety regulations (OSHA, DOT, USCG)</strong></li><li>Proven ability to manage KPIs and drive operational excellence</li><li>Strong problem-solving, communication, and leadership skills</li></ul><hr><h2><strong>Preferred Qualifications</strong></h2><ul><li>Experience with <strong>roll-on/roll-off (Ro/Ro)</strong> or containerized shipping operations</li><li>Familiarity with <strong>terminal operating systems (TOS)</strong></li><li>Lean, Six Sigma, or continuous improvement certification</li><li>Experience in Alaska trade or remote logistics operations</li></ul><hr><h2><strong>Core Competencies (Aligned with TOTE Values)</strong></h2><ul><li><strong>Safety Leadership:</strong> Commitment to zero harm and proactive risk management</li><li><strong>Operational Excellence:</strong> Delivers reliable, high-quality service with continuous improvement</li><li><strong>Environmental Stewardship:</strong> Supports sustainable operations and regulatory compliance</li><li><strong>Financial Accountability:</strong> Strong ownership of budgets, cost control, and operational efficiency</li><li><strong>Integrity &amp; Accountability:</strong> Acts with honesty, ownership, and responsibility</li><li><strong>Customer Focus:</strong> Builds strong relationships and delivers consistent value</li><li><strong>Innovation:</strong> Champions new ideas and process enhancements</li></ul><hr><h2><strong>Work Environment &amp; Physical Requirements</strong></h2><ul><li>Ability to work in an active marine terminal environment, including exposure to varying weather conditions</li><li>Must be available for <strong>shift work, nights, weekends, and on-call rotation</strong> as required</li><li>Ability to walk, stand, and navigate terminal yard areas regularly</li></ul><hr><h2><strong>Compensation &amp; Benefits</strong></h2><ul><li><strong>Salary Range: $88,988 &ndash; $155,530 (based on experience and qualifications)</strong></li><li>Performance-based incentive opportunities</li><li>Comprehensive benefits package (medical, dental, vision)</li><li>401(k) with company match</li><li>Paid time off and holidays</li><li>Career development and advancement opportunities</li></ul><hr><h2><strong>Equal Employment Opportunity</strong></h2><p>TOTE Maritime Alaska is an <strong>Equal Opportunity Employer</strong> committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.</p></div></div></div></div></div></div></div></div></div>\n",
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