Field Service Engineer II (Medical Equipment) - West Region Float

Additional Location(s):   N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. About the role: As a Field Service Technician II at Boston Scientific, you will serve as a trusted technical partner to our customers by installing, maintaining, and servicing Boston Scientific medical systems and devices. This is a hands-on, field-based role that requires strong technical expertise and the ability to solve problems independently. This position plays a critical role in ensuring customer satisfaction through a consistent commitment to delivering high-quality service. You will manage your own territory and work closely with healthcare providers and patients to support optimal equipment performance, user training, and overall service delivery. This role supports Boston Scientific’s MedSurg Division, encompassing products such as the Lumenis Holmium and CO₂ Laser Systems, as well as the GreenLight XPS and HPS Laser Systems. Collaboration with cross-functional teams may include support for sales, complaint resolution, event coverage, and field documentation, depending on business needs. The selected candidate will be based in or near Denver, CO , managing their designated territory and providing coverage to the West Region as needed. This position offers a high level of independence, with support and collaboration from senior team members as required. Interested in hearing directly from a Field Service Technician at Boston Scientific? Check out our video featuring Bob to learn more about the role: https://videomy.co/sh2Iydw Sponsorship: Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Your responsibilities will include: Provide on-site service including installation, maintenance, troubleshooting, calibration, and repair of medical systems and equipment Train and educate medical staff on equipment use, safety protocols, and basic troubleshooting Deliver technical support for field escalations, customer concerns, and warranty inquiries Manage routine and emergency service requests within your assigned territory Accurately document service events, complaint information, and system updates using internal tools Adhere to standard operating procedures, safety guidelines, and applicable regulatory requirements Participate in projects, event support, or cross-functional tasks as required by the business unit Maintain strong communication with internal teams, customers, and leadership regarding service activities and priorities Required qualifications: 1 year of experience with an Associate’s degree or technical diploma in Electronics, Biomedical Engineering, Life Sciences, or a related technical field; OR  an equivalent combination of education, training, and relevant work experience demonstrating the knowledge, skills, and abilities required for the role. Examples of equivalent combinations may include (but are not limited to): High School Diploma/GED with a minimum of 3 years of relevant field service, technical, or biomedical equipment experience Completion of a biomedical equipment technician (BMET) certification, formal technical training program, or military technical training with a minimum of 1 year of hands-on experience Bachelor’s degree in a related field with relevant technical experience (e.g., field service, maintenance, repair, or support of complex equipment) Minimum of 1 year in a role requiring travel to customer or field/remote sites Strong understanding of electronic systems, including analog and digital circuitry Proficiency in troubleshooting and servicing complex technical or medical equipment Excellent verbal and written communication skills with a customer-first mindset Ability to travel approximately 75% of the time to service customers, sometimes on short notice Ability to work independently and handle multiple priorities with minimal supervision Valid driver's license, clean driving record, and access to a reliable service vehicle that meets company insurance requirements Preferred qualifications: Prior technical field service, biomedical, or military technical MOS experience Experience in hospital or ambulatory surgery environments Business unit-specific experience: Laser Systems: Familiarity with lasers, optics, and safety regulations Certification or coursework in Laser Technology, Electronics, or Biomedical Engineering Strong proficiency with business systems and Microsoft Office Suite Requisition ID: 628346 Minimum Salary: $ 55432 Maximum Salary: $ 94224 The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com— will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above. Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements). Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements). For MA positions : It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at

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