Home › Companies › 2a76439b D1e4 4198 Aca0 8c91c417d9da 19000101 000001 › Account Mangement Agent II (Formerly Collector)
Account Mangement Agent II (Formerly Collector)
2a76439b D1e4 4198 Aca0 8c91c417d9da 19000101 000001 · Doral, FL, US, Doral, FL · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 2a76439b D1e4 4198 Aca0 8c91c417d9da 19000101 000001 |
| Title | Account Mangement Agent II (Formerly Collector) |
| Normalized title | - |
| Department / team | - |
| Location | Doral, FL, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-21 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 2a76439b D1e4 4198 Aca0 8c91c417d9da 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Doral. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 2a76439b D1e4 4198 Aca0 8c91c417d9da 19000101 000001 |
| Source | fb6a8f24-fc08-45cb-82ff-f51aac1262c0 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Account Management Agent II - Account Management Department
Location:
Main Branch: 1500 NW 107 Avenue, Miami, FL 33172
Starting Salary: $25.00/Hour
Summary:
The Account Management Agent’s responsibility involves the collection of all delinquent accounts of consumer, mortgage, visa, and other actions to recover past due accounts
Essential Duties & Responsibilities:
Review status of delinquent accounts (0 days and above) and initiate appropriate collection action by contacting each account according to due date. Send 15, 30, 60, legal, repossession, deficiency and demand letters. Make at least 50 Collection calls a day. Research member disputes. Process speed and ECM payments. Prepare files and assign vehicles for repossession. Complete all work on repossessed units in a timely manner Prepare files and assign accounts for legal action. Respond to Mechanics Lien notices. Work with consumer credit card counseling on member loans. Conduct skip tracing. Review credit bureaus timely to decide necessary course of action. Work with CUNA on disability claims. Work with CUNA on death claims. Work with Allied Solutions on CPI (Collateral Protection Insurance) Review member’s file for loan decision for collection purposes. Take in-house payments to the tellers for processing. Work with members and prepare files for extension and loan workout. Recommend appropriate loans for charge-off. Work closely with the Visa, Bankruptcy and the Recovery areas of the Department. Work on credit files in E-Oscar (if applicable) Follow-up with GAP and MBP insurance claims. Record all collection activity on member’s account. Collect information for ACH, Periodic payments and Payroll Deduction. All duties as assigned by the managers and/or V.P. of Collections
Education and Training:
High school graduate or equivalent.
Job Requirements:
2-3 Years of related experience Knowledge of Microsoft Work a plus Knowledge of Excel a plus Knowledge of Outlook a plus Scrip Tracing a plus Bi-lingual a plus Night and Weekends required
“ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.”
Full job record
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| Board ID | fb6a8f24-fc08-45cb-82ff-f51aac1262c0 |
| Provider | adp_workforcenow |
| Provider Job Key | 572660 |
| Title | Account Mangement Agent II (Formerly Collector) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Doral, FL, US, Doral, FL |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Doral |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2a76439b-d1e4-4198-aca0-8c91c417d9da&ccId=19000101_000001&lang=en_US&type=JS&jobId=572660&jwId=9201266537636_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2a76439b-d1e4-4198-aca0-8c91c417d9da&ccId=19000101_000001&lang=en_US&type=JS&jobId=572660&jwId=9201266537636_1 |
| First Seen At | 2026-05-31 19:02:23Z |
| Last Seen At | 2026-06-06 12:03:03Z |
| Last Checked At | 2026-06-06 12:03:03Z |
| Last Changed At | 2026-06-06 12:03:03Z |
| Inactive At | — |
| Source Posted At | 2026-05-21 19:06:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=2a76439b-d1e4-4198-aca0-8c91c417d9da|19000101_000001/date=2026-06-06/2026-06-06T12-03-03-452Z-bc034e00b35804d262d66623a9854dc1f3f614fd2123ec2497f336fbb248297f.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.33/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.33/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.33/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.33/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.33/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style=\"text-align: center;\"><span style=\"font-size: 24px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><u>Account Management Agent II - Account Management Department</u></span></p><p style=\"text-align: left;\"><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><u><strong>Location:</strong></u></span></p><p style=\"text-align: left;\"><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Main Branch: 1500 NW 107 Avenue, Miami, FL 33172</span></p><p style=\"text-align: left;\"><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Starting Salary: $25.00/Hour</span></p><p style=\"text-align: left;\"><u><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><strong>Summary:</strong></span></u></p><p style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">The Account Management Agent’s responsibility involves the collection of all delinquent accounts of consumer, mortgage, visa, and other actions to recover past due accounts</span></p><p style=\"text-align: left;\"><br></p><p style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> <strong><u>Essential Duties & Responsibilities:</u></strong></span></p><ul><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Review status of delinquent accounts (0 days and above) and initiate appropriate collection action by contacting each account according to due date.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Send 15, 30, 60, legal, repossession, deficiency and demand letters.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Make at least 50 Collection calls a day.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Research member disputes.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Process speed and ECM payments.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Prepare files and assign vehicles for repossession.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Complete all work on repossessed units in a timely manner</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Prepare files and assign accounts for legal action.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Respond to Mechanics Lien notices.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Work with consumer credit card counseling on member loans.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Conduct skip tracing.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Review credit bureaus timely to decide necessary course of action.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Work with CUNA on disability claims.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Work with CUNA on death claims.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Work with Allied Solutions on CPI (Collateral Protection Insurance)</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Review member’s file for loan decision for collection purposes.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Take in-house payments to the tellers for processing.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Work with members and prepare files for extension and loan workout.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Recommend appropriate loans for charge-off.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Work closely with the Visa, Bankruptcy and the Recovery areas of the Department.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Work on credit files in E-Oscar (if applicable)</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Follow-up with GAP and MBP insurance claims.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Record all collection activity on member’s account.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"> Collect information for ACH, Periodic payments and Payroll Deduction.</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">All duties as assigned by the managers and/or V.P. of Collections</span></li></ul><p style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong> </strong></span></p><p style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong><u>Education and Training:</u></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><p style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">High school graduate or equivalent.</span></p></div><p style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong> </strong></span></p><p style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong><u>Job Requirements:</u></strong></span></p><ul><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">2-3 Years of related experience</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Knowledge of Microsoft Work a plus</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Knowledge of Excel a plus</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Knowledge of Outlook a plus</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Scrip Tracing a plus</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Bi-lingual a plus</span></li><li style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Night and Weekends required</span></li></ul><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;' id=\"isPasted\"><p style=\"text-align: left;\"><br></p><p style=\"text-align: left;\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; line-height: 107%; color: rgb(0, 0, 0); background: white;\">“</span><span style=\"font-family: tahoma, sans-serif; color: rgb(0, 0, 0); background: white; font-size: 16px;\">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.”</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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