Home › Companies › Efjm Fa Ca2 Oraclecloud Com CX 1001 › Administrator, Customer Account Services - TForce Freight
Administrator, Customer Account Services - TForce Freight
Efjm Fa Ca2 Oraclecloud Com CX 1001 · Richmond, VA, United States; Richmond (RGO)- 9954 Mayland Drive, Suite 3000, Henrico, VA, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Efjm Fa Ca2 Oraclecloud Com CX 1001 |
| Title | Administrator, Customer Account Services - TForce Freight |
| Normalized title | - |
| Department / team | Customer Experience |
| Location | Richmond, VA, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-01 / 2026-06-02 |
| Changed / last seen | 2026-06-19 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Efjm Fa Ca2 Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Richmond. | Open |
| Department jobs | Active postings in Customer Experience. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Efjm Fa Ca2 Oraclecloud Com CX 1001 |
| Source | 5e537dfe-6c47-4356-b27d-70b3d03c170c |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Title : Administrator, Customer Account Services
Job Summary:
This position handles customer concerns for all business groups including Small Package (US Domestic and International), Forwarding, Finance & Accounting, etc. The incumbent maintains ownership of each concern until a final resolution is reached. This role manages both internal/external contacts in order to contribute to the overall success of TFF by laying the groundwork, helping to retain business, and increasing customer loyalty by facilitating prompt and equitable resolutions.
Job Responsibilities:
Handles emails from external customers contacting the corporate office for assistance. Issues concerns and routes concerns to the appropriate location. Represents the corporate staff and the executive leadership team on customer issues received in written format. Responds to customer emails, letters and call backs while maintaining ownership of the situation.
Job Requirements:
U.S. citizen or otherwise authorized to work in the U.S. Employer will not sponsor visas for position. Must be located in the same geographic location as the job or willing to relocate Works and communicates well with other team members Demonstrates strong analytical and MS Office skills Possesses outstanding communication skills (verbal and written) with emphasis on correct spelling and grammar
Full job record
| Job ID | ee948e0bccb329cd4b64221b1f09ef197592aed4 |
| Org ID | 40df41c7-a821-4459-9ab0-d4c5e70b78ac |
| Source ID | 5e537dfe-6c47-4356-b27d-70b3d03c170c |
| Board ID | 5e537dfe-6c47-4356-b27d-70b3d03c170c |
| Provider | oracle_hcm |
| Provider Job Key | 6040 |
| Title | Administrator, Customer Account Services - TForce Freight |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Richmond, VA, United States; Richmond (RGO)- 9954 Mayland Drive, Suite 3000, Henrico, VA, US |
| Department | Customer Experience |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | VA |
| City | Richmond |
| Salary Raw | Description Job Title : Administrator, Customer Account Services Job Summary: This position handles customer concerns for all business groups including Small Package (US Domestic and International), Forwarding, Finance & Accounting, etc. The incumbent maintains ownership of each concern until a final resolution is reached. This role manages both internal/external contacts in order to contribute to the overall success of TFF by laying the groundwork, helping to retain business, and increasing customer loyalty by facilitating prompt and equitable resolutions. Job Responsibilities: Handles emails from external customers contacting the corporate office for assistance. Issues concerns and routes concerns to the appropriate location. Represents the corporate staff and the executive leadership team on customer issues received in written format. Responds to customer emails, letters and call backs while maintaining ownership of the situation. Job Requirements: U.S. citizen or otherwise authorized to work in the U.S. Employer will not sponsor visas for position. Must be located in the same geographic location as the job or willing to relocate Works and communicates well with other team members Demonstrates strong analytical and MS Office skills Possesses outstanding communication skills (verbal and written) with emphasis on correct spelling and grammar |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://efjm.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/TForceFreight/job/6040 |
| Apply URL | https://efjm.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/TForceFreight/job/6040 |
| First Seen At | 2026-06-02 11:26:20Z |
| Last Seen At | 2026-06-19 11:25:46Z |
| Last Checked At | 2026-06-19 11:25:46Z |
| Last Changed At | 2026-06-19 11:25:46Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 22:13:24Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=efjm.fa.ca2.oraclecloud.com|CX_1001/date=2026-06-19/2026-06-19T11-25-33-486Z-eb068b6bc4c37848bd5a36bacf906dc77dc21f30dd8ba448ed4849200f546e3b.json |
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