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"description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Company Overview:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"><a target=\"_blank\" rel=\"noopener noreferrer\"></a><span style=\"color: black; font-weight: bold\">Position Overview:</span></span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"><span>Arctiq is growing, and we are looking for a Bilingual Observability Consultant with strong communication skills, a results-oriented mindset, and a passion for presenting and teaching. As part of our dynamic team, you'll collaborate with talented and like-minded industry individuals, driving advanced software-based platform solutions for our clients.</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">** Please note this is a bilingual French opportunity**</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"><a target=\"_blank\" rel=\"noopener noreferrer\"></a><span style=\"font-weight: bold\">Role Responsibilities:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Guide end-to-end client involvement, covering opportunity identification, proposal processes, architecture and design, and project delivery. Follow industry standards, delivering top-tier solutions to our valued customers. </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Monitor client’s critical application performance and availability.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Summarize and review performance trends in operations status meetings.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Assist client staff in the troubleshooting and root-cause diagnosis of performance issues.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Develop innovative solutions, architectures, proof of concepts, demo/lab environments, and compelling business cases. Showcase the benefits of digital transformation programs and the adoption of cutting-edge solutions.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Work closely with the Project Management Office (PMO) to provide visibility into project delivery scope, timelines, and expectations. Ensure the delivery of high-quality projects on time and within budget.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Collaborate with Partner and Marketing teams to develop content, including sales collateral, blog posts, podcasts, and live workshops. Present at company and partner events, contributing to thought leadership in the industry.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Provide mentorship and coaching to junior team members, fostering professional development. Actively participate in professional associations, industry events, and community engagements, contributing intellectual property (IP) development.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Keep abreast of industry trends and technology developments by maintaining partner certifications and actively participating in technology events. </span><br></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\"><span style=\"color: black\">How will you stand out?</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Strong background in observability strategies and tools, including Dynatrace, Datadog, Prometheus, Grafana, and New Relic.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Extensive experience designing and implementing end-to-end monitoring solutions for large-scale applications and infrastructure.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Experience integrating observability seamlessly into CI/CD pipelines for real-time feedback and automated performance checks.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Expertise in using config as code to automate and manage monitoring configurations across environments.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Proficient in deploying Observability Agents and using custom instrumentation to capture application and infrastructure metrics. </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Experience with application technologies (J2EE, .NET, Citrix, Microservices)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Experience with database technologies (Oracle, DB2, MS SQL)</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Good understanding of distributed applications</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Good understanding of web and enterprise applications</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">What will you bring to the Role?</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Over 3 years of experience deploying, configuring, and optimizing observability platforms such as Dynatrace, Datadog, AppDynamics, New Relic, Splunk, and Elastic Stack.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Strong understanding of distributed tracing, log aggregation, and metrics monitoring in microservices architectures.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Over 2 years of experience with IAC, automation and configuration management solutions, utilizing tools like Ansible, Terraform, Octopus Deploy, AWS Config, and Azure Automation & Control.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Expertise in defining SLOs, SLIs, and error budgets to align performance with business goals.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Experience in Site Reliability Engineering/Systems Engineering/DevOps role is required</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Experience integrating Observability with cloud platforms (AWS, Azure, GCP) to monitor cloud-native infrastructure and services. </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Familiar with Dynatrace Security Monitoring to identify vulnerabilities and ensure compliance with industry standards.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Demonstrated and applied experience in establishing and delivering complex projects, showcasing a track record of successful implementations.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Skilled at coding and scripting languages, including but not limited to Python, Ruby, Perl, Bash, and Typescript</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Desired Certifications:</span><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">* Preference will be given to those applicants who have some of the following: general observability and DevOps certifications may also be considered.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Observability Certification (Dynatrace, Datadog, New Relic, Splunk, AppDynamics, etc.)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Public Cloud DevOps Engineer Certifications (Azure, AWS, GCP)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">GitHub or GitLab </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">CNCF Kubernetes Certifications (CKA, CKS)<a target=\"_blank\" rel=\"noopener noreferrer\"></a></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"><em>We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.</em></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 14pt\"><a target=\"_blank\" rel=\"noopener noreferrer\"></a></span><br></p>\n<p><br></p>",
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