Warranty Engineer (On-site Warranty Coordinator)

To maximize Airinmar’s revenues and their customers ROI through savings associated with Value Engineering, Warranty Management, Consultancy, PBH O&A policing, Sourcing, Guarantee Management and other value stream activities. Contact suppliers in order to seek clarification of work scope/pricing/warranty and challenge when a decision is unjustified. What you will be responsible for: Contact suppliers to seek clarification of work scope/pricing/warranty and challenge when a decision is unjustified. Record VE/WTY outcomes in the respective systems. Enforce contractual terms and recover associated benefits. Manage contract TAT remedies, including those enshrined within the Airbus SSC and Boeing PSAA. Be the go-to department for engineering/technical issues and provide subject matter expertise to other Airinmar departments. Assist Sales & Business Development with designing strategic programs for customer cost reduction and gainshare revenue generation. Meet Airinmar’s requirements relating to Technical Services obligations contained within customer/Airinmar Contracts, SOWs and MOUs. Apply continuous improvement to develop Airinmar’s processes, procedures and systems to improve the department’s overall efficiency and ability to meet the needs of the customer. Apply continuous improvement to develop new cost reduction mechanisms to maintain Airinmar’s competitiveness. Maximize Customer’s ROI and Airinmar’s revenues through delivering (or supporting the delivery of) the services outlined in customer statements of work. Perform account reporting to the allocated Program Manager. Carry out and manage projects and tasks to ensure customer satisfaction. Be able to build multi-level relationships within Customer, both internally and externally. Support the implementation and management of the delivery of Warranty Management services (in coordination with UK-based staff) Proactively apply Continuous Improvement, including the Identification and implementation of initiatives/projects Lead/Support periodic program reviews Identify, create and manage warranty claims for component, line maintenance, heavy maintenance and other eligible events Contact suppliers to gather the necessary information to justify a quoted repair and contest where appropriate. Maintain data integrity Maintain regular verbal & written updates with the UK team Provide a point of contact for data retrieval, problem resolution, escalation and advice. Carry out business development and identify up-selling opportunities All other duties as assigned To maximize Airinmar’s revenues and their customers ROI through savings associated with Value Engineering, Warranty Management, Consultancy, PBH O&A policing, Sourcing, Guarantee Management and other value stream activities. Contact suppliers in order to seek clarification of work scope/pricing/warranty and challenge when a decision is unjustified. What you will be responsible for: Contact suppliers to seek clarification of work scope/pricing/warranty and challenge when a decision is unjustified. Record VE/WTY outcomes in the respective systems. Enforce contractual terms and recover associated benefits. Manage contract TAT remedies, including those enshrined within the Airbus SSC and Boeing PSAA. Be the go-to department for engineering/technical issues and provide subject matter expertise to other Airinmar departments. Assist Sales & Business Development with designing strategic programs for customer cost reduction and gainshare revenue generation. Meet Airinmar’s requirements relating to Technical Services obligations contained within customer/Airinmar Contracts, SOWs and MOUs. Apply continuous improvement to develop Airinmar’s processes, procedures and systems to improve the department’s overall efficiency and ability to meet the needs of the customer. Apply continuous improvement to develop new cost reduction mechanisms to maintain Airinmar’s competitiveness. Maximize Customer’s ROI and Airinmar’s revenues through delivering (or supporting the delivery of) the services outlined in customer statements of work. Perform account reporting to the allocated Program Manager. Carry out and manage projects and tasks to ensure customer satisfaction. Be able to build multi-level relationships within Customer, both internally and externally. Support the implementation and management of the delivery of Warranty Management services (in coordination with UK-based staff) Proactively apply Continuous Improvement, including the Identification and implementation of initiatives/projects Lead/Support periodic program reviews Identify, create and manage warranty claims for component, line maintenance, heavy maintenance and other eligible events Contact suppliers to gather the necessary information to justify a quoted repair and contest where appropriate. Maintain data integrity Maintain regular verbal & written updates with the UK team Provide a point of contact for data retrieval, problem resolution, escalation and advice. Carry out business development and identify up-selling opportunities All other duties as assigned What you will need to be successful in this role: Hold an HNC/HND/Degree in a Business/Engineering discipline or have relevant work experience in an aircraft maintenance or warranty organization. Have appropriate industry experience within a Supply Chain, Aerospace, Value Engineering, Warranty or Technical Services discipline. Demonstrate sound interpersonal and leadership skills. Strong time management skills and an ability to prioritize multiple projects. Strong analytical and problem-solving skills. Be able to build multi-level relationships within organizations, both internally and externally. The rewards of your career at AAR go far beyond just your salary: Competitive salary and bonus package Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement plan with company match Generous paid time off program Professional development and career advancement opportunities Physical Demands/Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. Compensation: The anticipated salary range for this position is $65,000 to $80,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth. #LI-MA1 #LI-ONSITE What you will need to be successful in this role: Hold an HNC/HND/Degree in a Business/Engineering discipline or have relevant work experience in an aircraft maintenance or warranty organization. Have appropriate industry experience within a Supply Chain, Aerospace, Value Engineering, Warranty or Technical Services discipline. Demonstrate sound interpersonal and leadership skills. Strong time management skills and an ability to prioritize multiple projects. Strong analytical and problem-solving skills. Be able to build multi-level relationships within organizations, both internally and externally. The rewards of your career at AAR go far beyond just your salary: Competitive salary and bonus package Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement plan with company match Generous paid time off program Professional development and career advancement opportunities Physical Demands/Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. Compensation: The anticipated salary range for this position is $65,000 to $80,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth. #LI-MA1 #LI-ONSITE

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