Patient Access Associates 3 - Cardiology EP

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    "ExternalDescriptionStr": "<p><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><u>Inova Cardiology Arrhythmia – EP - Fairfax&nbsp;</u>is looking for a dedicated <strong>Patient Access Associate 3</strong> to join the team. This role is Full time Monday to Friday from 8:30 am to 5:00 pm.&nbsp;As a Patient Access Associate 3, you will provide excellent service by identifying customer needs and fulfilling customer expectations. To help achieve our mission, you will perform assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifying and entering insurance information and authorization/referral requirements into databases is of vital importance. Counseling patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services is expected. Ensuring a safe patient care environment to the fullest potential, to achieve team goals, is required.&nbsp;</span></p><p><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><i>Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.&nbsp;</i></span></p><p><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Featured Benefit</strong></span></p><ul><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Committed to Team Member Health</strong>: offering medical, dental and vision coverage, and a robust team member wellness program.</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Retirement</strong>: Inova matches the first 5% of eligible contributions – starting on your first day.</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Mental Health Support</strong>: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.</span></li></ul><p>&nbsp;</p><p style=\"margin-left: 0.25in;\"><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Patient Access Associate 3 Job Responsibilities:</strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.&nbsp;</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Accepts and provides direct/honest feedback between team members in a non-punishing manner.</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.&nbsp;</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.&nbsp;</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Gathers information about customer complaints in a courteous and professional manner.&nbsp;</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Troubleshoots individual admission issues in collaboration with other departments/staff.&nbsp;</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Identifies and communicates payroll authorization and referral requirements.&nbsp;</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Delivers an acceptable volume of work with high levels of accuracy</span></li></ul><p><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Minimum Qualifications:</strong></span></p><p><span style=\"color: rgb(69, 69, 69); font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Education:</strong></span></p><p><span style=\"color: rgb(69, 69, 69); font-family: &quot;Aptos Display&quot;, sans-serif;\">High School Diploma or GED</span></p><p><span style=\"color: rgb(69, 69, 69); font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Experience:&nbsp;</strong></span></p><p><span style=\"color: rgb(69, 69, 69); font-family: &quot;Aptos Display&quot;, sans-serif;\">2 years of healthcare patient access experience, or 2 years of experience in healthcare revenue cycle.</span></p><p><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\"><strong>Preferred Qualifications:</strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">3 years of EPIC experience with patient services</span></li><li><span style=\"font-family: &quot;Aptos Display&quot;, sans-serif;\">Bilingual in Spanish<span>&nbsp;</span></span></li></ul>",
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