Home › Companies › 4032e712 4da9 4a03 9a92 33a883a3c238 19000101 000001 › Guest Services Team Lead
Guest Services Team Lead
4032e712 4da9 4a03 9a92 33a883a3c238 19000101 000001 · New Orleans, LA, US, New Orleans, LA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 4032e712 4da9 4a03 9a92 33a883a3c238 19000101 000001 |
| Title | Guest Services Team Lead |
| Normalized title | - |
| Department / team | - |
| Location | New Orleans, LA, United States |
| Work model | - |
| Employment type | Part Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-22 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 4032e712 4da9 4a03 9a92 33a883a3c238 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New Orleans. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 4032e712 4da9 4a03 9a92 33a883a3c238 19000101 000001 |
| Source | 7f927951-1405-44b6-9c6c-c68ef12bdeee |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Title: Guest Services Team Leader
Department: Guest Services
Reports To: Guest Services Supervisor, Manager, Director
Location: Audubon Nature Institute
Position Type: Part- Time
Who We Are
Audubon Nature Institute comprises Audubon Park, Audubon Zoo, Audubon Aquarium, Audubon Insectarium, Audubon Louisiana Nature Center, Freeport-McMoRan Audubon Species Survival Center, Audubon Center for Research of Endangered Species, Woldenberg Riverfront Park, and Audubon Wilderness Park
At Audubon Nature Institute, we are more than a collection of parks, museums, and conservation centers—we are a dedicated team with a shared mission to celebrate, protect, and connect people to the wonders of nature. Our work is guided by our culture code, which is at the heart of everything we do. We believe in Activating Impact by integrating tangible, real-world outcomes into all our initiatives, fostering a culture where every action contributes to a positive environmental impact. We are committed to Empowering Optimism, using positivity to inspire others to act and believe in their capacity to create meaningful change. We strive to Create Connection by engaging with
people from all walks of life, knowing that the collective strength of a diverse community can address the most pressing challenges facing our natural world. At Audubon, we embody the spirit of Le Bon Temps, infusing the joy and vibrant culture of Louisiana into our everyday work, celebrating our unique heritage while advancing our mission. As Leaders of the Pack, we constantly seek smarter, innovative solutions, challenging conventions to drive the change we want to see in the world.
What You’ll Do
The Guest Services Cool Zoo Team Leader plays a crucial role in overseeing the training and staffing of Cool Zoo Water Park. This position involves collaborating closely with management to enforce policies and supervise all areas of the Cool Zoo, ensuring a safe and enjoyable experience for guests. The Team Leader is dedicated to maintaining high standards of service and facilitating effective team performance.
Day to Day Responsibilities
• Demonstrate the ability to resolve conflicts and differences respectfully and constructively professionally.
• Exhibit strong teamwork skills, working harmoniously with colleagues while also possessing the ability to carry out tasks independently when necessary.
• Greet and assist visitors with warmth and friendliness, ensuring they feel welcome and valued during their experience.
• Provide clear safety guidelines and consistently enforce safety rules to create a secure environment for all staff members.
• Manage staff lunch breaks effectively, ensuring they are timely and organized while maintaining full operational coverage.
• Maintain open lines of communication with SELA and GS leaders to promptly address any safety concerns or weather-related issues.
• Efficiently remove water rafts and life vests from the lazy river to maintain a clean and safe recreational area.
• Take initiative and demonstrate strong ownership of assigned tasks, consistently striving to achieve excellence in all responsibilities.
• Ability to assist and train New Hire.
• Comply with safety regulations and provide internal and external customers with a safe environment.
• Bring employee concerns to leadership immediately, cell phone, cash handling, guest concerns etc.
• Open to working before and after hour events.
• Open to supporting both uptown and downtown locations.
Additional/Overall Skills:
• Maintain a positive attitude and a strong sense of accountability, fostering a collaborative team environment where everyone feels empowered to contribute.
• Thrive in a team environment, using your organizational and technical skills to ensure the smooth execution of creative projects that resonate with our audience.
• Celebrate the successes of your team and bring enthusiasm to your work, reflecting the joyful
culture that is at the heart of Audubon’s mission.
• Stay adaptable and open to learning new skills, embracing change and innovation as opportunities to lead and grow.
• Ability to work under and handle stress appropriately required.
• The above-listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.
What We’re Looking For
Must Haves:
• High School Diploma or equivalent
• Strong verbal and interpersonal skills (a people person)
• Must be over the age of 18
Nice-to-Haves:
• Open availability
• Previous customer service experience in customer service, hospitality, tourism or the retail industry.
Physical Requirements:
• Prolonged standing, walking, and climbing stairs.
• Ability to lift, push, pull, and carry objects up to 50 pounds.
• Frequent bending, crouching, twisting, and reaching.
• Manual dexterity to operate machinery or handle tools.
• Frequent use of vision and hearing to assess surroundings and job tasks.
• May be exposed to high, medium nose intensity.
• Ability to work under and handle stress in an appropriate manner.
• May include indoor and outdoor work environments.
• Exposure to varying weather conditions.
• Potential exposure to environmental hazards such as dust, chemicals, or loud noise.
• Ability to work under and handle stress appropriately
Full job record
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| Board ID | 7f927951-1405-44b6-9c6c-c68ef12bdeee |
| Provider | adp_workforcenow |
| Provider Job Key | 631168 |
| Title | Guest Services Team Lead |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New Orleans, LA, US, New Orleans, LA |
| Department | — |
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| Employment Type | part_time |
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| Country | United States |
| Region | LA |
| City | New Orleans |
| Salary Raw | — |
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| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4032e712-4da9-4a03-9a92-33a883a3c238&ccId=19000101_000001&lang=en_US&type=JS&jobId=631168&jwId=9205187594569_1 |
| First Seen At | 2026-05-31 18:40:42Z |
| Last Seen At | 2026-06-06 12:57:13Z |
| Last Checked At | 2026-06-06 12:57:13Z |
| Last Changed At | 2026-06-06 12:57:13Z |
| Inactive At | — |
| Source Posted At | 2026-04-22 14:04:00Z |
| Source Updated At | — |
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"requisitionDescription": "<div><div><p id=\"isPasted\">Position Title: Guest Services Team Leader</p><p>Department: Guest Services</p><p>Reports To: Guest Services Supervisor, Manager, Director</p><p>Location: Audubon Nature Institute</p><p>Position Type: Part- Time</p><p><br></p><p>Who We Are</p><p><br></p><p>Audubon Nature Institute comprises Audubon Park, Audubon Zoo, Audubon Aquarium, Audubon Insectarium, Audubon Louisiana Nature Center, Freeport-McMoRan Audubon Species Survival Center, Audubon Center for Research of Endangered Species, Woldenberg Riverfront Park, and Audubon Wilderness Park</p><p>At Audubon Nature Institute, we are more than a collection of parks, museums, and conservation centers—we are a dedicated team with a shared mission to celebrate, protect, and connect people to the wonders of nature. Our work is guided by our culture code, which is at the heart of everything we do. We believe in Activating Impact by integrating tangible, real-world outcomes into all our initiatives, fostering a culture where every action contributes to a positive environmental impact. We are committed to Empowering Optimism, using positivity to inspire others to act and believe in their capacity to create meaningful change. We strive to Create Connection by engaging with</p><p>people from all walks of life, knowing that the collective strength of a diverse community can address the most pressing challenges facing our natural world. At Audubon, we embody the spirit of Le Bon Temps, infusing the joy and vibrant culture of Louisiana into our everyday work, celebrating our unique heritage while advancing our mission. As Leaders of the Pack, we constantly seek smarter, innovative solutions, challenging conventions to drive the change we want to see in the world.</p><p> </p><p>What You’ll Do</p><p>The Guest Services Cool Zoo Team Leader plays a crucial role in overseeing the training and staffing of Cool Zoo Water Park. This position involves collaborating closely with management to enforce policies and supervise all areas of the Cool Zoo, ensuring a safe and enjoyable experience for guests. The Team Leader is dedicated to maintaining high standards of service and facilitating effective team performance.</p><p><br></p><p>Day to Day Responsibilities</p><p>•<span style=\"white-space:pre;\"> </span>Demonstrate the ability to resolve conflicts and differences respectfully and constructively professionally.</p><p>•<span style=\"white-space:pre;\"> </span>Exhibit strong teamwork skills, working harmoniously with colleagues while also possessing the ability to carry out tasks independently when necessary.</p><p>•<span style=\"white-space:pre;\"> </span>Greet and assist visitors with warmth and friendliness, ensuring they feel welcome and valued during their experience.</p><p>•<span style=\"white-space:pre;\"> </span>Provide clear safety guidelines and consistently enforce safety rules to create a secure environment for all staff members.</p><p>•<span style=\"white-space:pre;\"> </span>Manage staff lunch breaks effectively, ensuring they are timely and organized while maintaining full operational coverage.</p><p>•<span style=\"white-space:pre;\"> </span>Maintain open lines of communication with SELA and GS leaders to promptly address any safety concerns or weather-related issues.</p><p>•<span style=\"white-space:pre;\"> </span>Efficiently remove water rafts and life vests from the lazy river to maintain a clean and safe recreational area.</p><p>•<span style=\"white-space:pre;\"> </span>Take initiative and demonstrate strong ownership of assigned tasks, consistently striving to achieve excellence in all responsibilities.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to assist and train New Hire.</p><p>•<span style=\"white-space:pre;\"> </span>Comply with safety regulations and provide internal and external customers with a safe environment.</p><p>•<span style=\"white-space:pre;\"> </span>Bring employee concerns to leadership immediately, cell phone, cash handling, guest concerns etc.</p><p>•<span style=\"white-space:pre;\"> </span>Open to working before and after hour events.</p><p>•<span style=\"white-space:pre;\"> </span>Open to supporting both uptown and downtown locations.</p><p><br></p><p>Additional/Overall Skills:</p><p>•<span style=\"white-space:pre;\"> </span>Maintain a positive attitude and a strong sense of accountability, fostering a collaborative team environment where everyone feels empowered to contribute.</p><p> </p><p>•<span style=\"white-space:pre;\"> </span>Thrive in a team environment, using your organizational and technical skills to ensure the smooth execution of creative projects that resonate with our audience.</p><p>•<span style=\"white-space:pre;\"> </span>Celebrate the successes of your team and bring enthusiasm to your work, reflecting the joyful</p><p>culture that is at the heart of Audubon’s mission.</p><p>•<span style=\"white-space:pre;\"> </span>Stay adaptable and open to learning new skills, embracing change and innovation as opportunities to lead and grow.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to work under and handle stress appropriately required.</p><p>•<span style=\"white-space:pre;\"> </span>The above-listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.</p><p><br></p><p>What We’re Looking For</p><p><br></p><p>Must Haves:</p><p>•<span style=\"white-space:pre;\"> </span>High School Diploma or equivalent</p><p>•<span style=\"white-space:pre;\"> </span>Strong verbal and interpersonal skills (a people person)</p><p>•<span style=\"white-space:pre;\"> </span>Must be over the age of 18</p><p><br></p><p>Nice-to-Haves:</p><p>•<span style=\"white-space:pre;\"> </span>Open availability</p><p>•<span style=\"white-space:pre;\"> </span>Previous customer service experience in customer service, hospitality, tourism or the retail industry.</p><p><br></p><p>Physical Requirements:</p><p>•<span style=\"white-space:pre;\"> </span>Prolonged standing, walking, and climbing stairs.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to lift, push, pull, and carry objects up to 50 pounds.</p><p>•<span style=\"white-space:pre;\"> </span>Frequent bending, crouching, twisting, and reaching.</p><p>•<span style=\"white-space:pre;\"> </span>Manual dexterity to operate machinery or handle tools.</p><p>•<span style=\"white-space:pre;\"> </span>Frequent use of vision and hearing to assess surroundings and job tasks.</p><p>•<span style=\"white-space:pre;\"> </span>May be exposed to high, medium nose intensity.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to work under and handle stress in an appropriate manner.</p><p>•<span style=\"white-space:pre;\"> </span>May include indoor and outdoor work environments.</p><p> </p><p>•<span style=\"white-space:pre;\"> </span>Exposure to varying weather conditions.</p><p>•<span style=\"white-space:pre;\"> </span>Potential exposure to environmental hazards such as dust, chemicals, or loud noise.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to work under and handle stress appropriately</p><p><br></p></div></div>\n",
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