Support Solutions Engineer AMER - MSP

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    "createdOn": "2026-04-28T08:08:12.289000-07:00",
    "department": {
      "name": "1300 Technical Product Support",
      "base_department": "Implementation Services | Technical Product Support | Technical Account Management",
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    "companyName": "Nerdio",
    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Our technical team is looking for a client-facing Support Engineer with strong technical and communication skills.&nbsp;You’ll&nbsp;dive right in and be an instrumental member of our technical team and will be exposed to the&nbsp;Nerdio&nbsp;Manager&nbsp;platform.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">You’ll&nbsp;take&nbsp;tickets from start to finish&nbsp;assisting&nbsp;partners on a wide range&nbsp;of&nbsp;Modern Work and AVD&nbsp;related&nbsp;issues&nbsp;with&nbsp;Nerdio&nbsp;Manager.&nbsp;You’ll&nbsp;work&nbsp;closely&nbsp;with a team of like-minded professionals&nbsp;to handle the daily&nbsp;ticket intake&nbsp;and&nbsp;also&nbsp;identify&nbsp;trending errors/issues and find and fill gaps in&nbsp;Nerdio&nbsp;documentation that can&nbsp;assist&nbsp;with overall ticket mitigation&nbsp;as well as keeping our partners as informed as possible.</span><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(111,111,114);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"color:rgb(111,111,114);font-size:13.5pt;white-space:pre-wrap;\">Deploy AVD/Windows 365&nbsp;Environments:&nbsp;&nbsp;</span></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Aid in deploying AVD/W365&nbsp;environments using&nbsp;Nerdio&nbsp;Manager, following established processes and best practices.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Collaborate with partners to gather&nbsp;information on their environments&nbsp;and their&nbsp;client’s&nbsp;environments and&nbsp;specific configurations to effectively support each unique partner/account.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Understand AVD/W365&nbsp;deployments front-to-back with&nbsp;Nerdio&nbsp;Manager.&nbsp;</span><i><em style=\"font-size:13.5pt;white-space:pre-wrap;\">What exactly is happening in Azure/Intune Admin Center</em></i><span style=\"font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span><i><em style=\"font-size:13.5pt;white-space:pre-wrap;\">when we run the</em></i><span style=\"font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span><i><em style=\"font-size:13.5pt;white-space:pre-wrap;\">respective</em></i><span style=\"font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span><i><em style=\"font-size:13.5pt;white-space:pre-wrap;\">tasks in</em></i><span style=\"font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span><i><em style=\"font-size:13.5pt;white-space:pre-wrap;\">Nerdio</em></i><span style=\"font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span><i><em style=\"font-size:13.5pt;white-space:pre-wrap;\">Manager?</em></i><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li></ul></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Customer Support:&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Provide technical support and troubleshooting&nbsp;assistance&nbsp;to customers throughout their AVD deployments and beyond&nbsp;primarily&nbsp;via&nbsp;email&nbsp;support, phone&nbsp;support, or remote support sessions.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Respond to inquiries&nbsp;with empathy, resolve&nbsp;partner&nbsp;issues, and ensure&nbsp;partner&nbsp;satisfaction by delivering&nbsp;timely&nbsp;and effective solutions.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Document&nbsp;all&nbsp;troubleshooting steps and resolution notes&nbsp;found to&nbsp;assist&nbsp;with future reported incidents or further escalations.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li></ul></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Technical Expertise:&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Demonstrate&nbsp;proficiency&nbsp;in&nbsp;deploying and supporting&nbsp;AVD/W365&nbsp;Deployments&nbsp;(Image Management,&nbsp;FSLogix,&nbsp;Performance, etc.),&nbsp;Endpoint Management,&nbsp;Intune Policy Management, and Active Directory (Entra ID,&nbsp;Entra&nbsp;DS, AD DS) to address customer needs.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Utilize excellent troubleshooting skills&nbsp;to&nbsp;identify&nbsp;and resolve technical issues, ensuring the smooth operation of AVD environments.&nbsp;&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Utilize the internal resources like&nbsp;our&nbsp;internal&nbsp;Nerdio&nbsp;Manager sandbox installation to test&nbsp;and potentially replicate&nbsp;wide-spread&nbsp;issues&nbsp;and/or&nbsp;bug reports&nbsp;within the product.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li></ul></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Collaboration and Communication:&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Collaborate with cross-functional teams, including internal and external partners, to ensure successful&nbsp;Nerdio&nbsp;Manager account&nbsp;deployments and support.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:14pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Demonstrate technical&nbsp;expertise&nbsp;of&nbsp;the product&nbsp;and&nbsp;provide guidance to customers on the usage and capabilities of&nbsp;Nerdio&nbsp;Manager.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li></ul></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">2+ years of experience in technical support</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:13.5pt;white-space:pre-wrap;\">deploying and supporting</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Azure Virtual Desktop</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:13.5pt;white-space:pre-wrap;\">is essential.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Direct experience&nbsp;working&nbsp;with Microsoft Azure&nbsp;and Entra ID&nbsp;is essential.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Knowledge of networking concepts, including TCP/IP, DNS, and firewalls.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Experience&nbsp;working with&nbsp;and&nbsp;supporting Windows&nbsp;10/11/Server&nbsp;as well as&nbsp;managing custom images&nbsp;and applications.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Knowledge of Entra ID, Entra DS, Active Directory, and identity management concepts.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Experience&nbsp;with Intune Policy Management – Configuring, applying, and enforcing policy&nbsp;for clients.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Excellent customer service skills, with&nbsp;a focus on empathy and&nbsp;the ability to effectively communicate technical information to non-technical users.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Strong documentation skills to record and track support case&nbsp;updates, solutions, and best practices.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Ideal candidates are self-starters who thrive in a fast-paced, collaborative environment alongside other&nbsp;hardworking&nbsp;professionals that share the same level of drive and ambition.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Preferred Experience</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Direct experience working with&nbsp;Nerdio&nbsp;Manager.</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Proficiency&nbsp;in scripting languages, such as PowerShell or Python,&nbsp;to automate&nbsp;tasks and perform system configurations.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Previous&nbsp;experience in providing support for cloud-based services or SaaS (Software as a Service) products.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Experience with ticketing systems such as&nbsp;Zendesk,&nbsp;JIRA,&nbsp;or ServiceNow.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Understanding&nbsp;of&nbsp;ITIL (Information Technology Infrastructure Library) framework and best practices.&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Certification in relevant technologies, including the following&nbsp;Microsoft Azure certifications&nbsp;</span><span style=\"color:rgb(0,0,0);font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:14pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><i><em style=\"font-size:13.5pt;white-space:pre-wrap;\">AZ-140 ,</em></i><span style=\"font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span><i><em style=\"font-size:13.5pt;white-space:pre-wrap;\">AZ-305, AZ-104, MD-102, etc.</em></i><span style=\"font-size:13.5pt;white-space:pre-wrap;\">&nbsp;</span></li></ul></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Benefits and Incentives</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Competitive Base and Incentive Plan</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Stock Options</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Health and Welfare Plans*</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Life and Disability Plans*</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Retirement Plan*</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Unlimited Flexible Paid Time Off, including your birthday off!</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Collaborative Team Culture</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">*&nbsp;Benefits for international employees, outside the US, vary by country.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.&nbsp;</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Nerdio</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers&nbsp;all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:13.5pt;white-space:pre-wrap;\">We are a fast-moving, nimble company looking for individuals who&nbsp;are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.</span></p>"
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