[MX] Governance, Operations Manager

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    "description": "<p><span style=\"font-weight: bold\">Governance, Operations Manager</span></p>\n<p><span>Full Time | Hybrid</span></p>\n<p><span>Aguascalientes, MX</span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\"><br><br>Innovate with Benchmark Gensuite as a Governance, Operations Manager</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community empower informed decision making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world better for the planet and better for its employees. Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite mean you will continuously use and evolve your skills to develop fresh ideas and initiatives. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif; font-weight: bold\">Benchmark Gensuite Benefits</span><br><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly give excellent performers their due. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers.</span><br><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif; font-weight: bold\">About Benchmark Gensuite…</span></p>\n<p><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles.</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation. <br><br></span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif; font-weight: bold\">Job Overview<br></span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">We're seeking a Governance, Operations Manager to drive governance execution through structured oversight, process ownership, and cross-functional coordination. This role is responsible for ensuring governance compliance, data accuracy, and process adoption across key operational workflows. You will lead end-to-end governance processes, maintain the integrity of our internally developed software, and proactively identify and close process gaps to support scalable, compliant operations.</span><br><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif; font-weight: bold\">Responsibilities<br></span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Own end-to-end governance processes related to contracts and Statements of Work (SOWs) management</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Drive governance compliance by ensuring accurate and complete data within internal systems</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Lead Governance Metric Reporting, including preparing insights for Daily Standups, analyzing trends, and proactively flagging risks with recommendations</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Oversee process improvement initiatives by identifying gaps, implementing improvements, and driving adoption and enforcement</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Strengthen documentation and support process improvement by addressing key process and documentation gaps</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Support Governance Deal Reviews through analysis of contracts and Statements of Work (SOWs) to ensure alignment with governance standards</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Coordinate across Subscriber Success, Finance, and other cross-functional stakeholders to ensure alignment and execution</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Independently escalate risks and issues to appropriate stakeholders based on process requirements</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Serve as system administrator for digitized governance workflows, including maintaining data integrity, and ensuring effective process execution within internal platforms</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Operate and leverage AI tools and internal systems to enhance efficiency, reporting, and process execution.</span><br><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif; font-weight: bold\">What we're looking for<br></span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Strong attention to detail with a commitment to data accuracy and governance compliance</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Demonstrated initiative with the ability to identify gaps and drive process improvements</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Interest in governance, operational controls, and continuous improvement</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Ability to manage multiple priorities while maintaining structured and organized workflows</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Strong analytical mindset with the ability to interpret data and identify risks</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Comfortable working cross-functionally and driving alignment across teams</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    AI-forward mindset with openness to leveraging tools and automation</span><br><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">Education: </span>Bachelor’s degree (B.A./B.S.) in Business Administration, Finance, Operations, or a related field.</span><br><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif; font-weight: bold\">Qualifications &amp; Experience:<br></span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    2–4 years of experience in governance, operational controls, process coordination, or related functions (flexible based on demonstrated capability)<br>•    Proficient English skills, oral and written (C1).<br></span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•</span><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">    Familiarity with reviewing and interpreting contracts and Statements of Work (SOWs)</span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Strong ability to track workstreams, manage ownership, and drive items to completion</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Experience with process documentation, improvement, and implementation</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Experience serving as a system administrator or owner of digitized workflows, including maintaining data integrity, managing configurations, and supporting process execution within internal platforms</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Proficiency in preparing structured reports, summaries, and governance documentation</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Experience working within systems or platforms to manage operational and governance data</span><br><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif; font-weight: bold\">Nice-to-Have Skills<br></span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Experience with governance frameworks, compliance tracking, or operational controls</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Exposure to cross-functional or global team environments</span><br><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">•    Familiarity with process migration or system transition efforts</span><br><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">Questions about the position? Please contact our MX Talent Acquisition Team at <span style=\"color: rgb(53, 152, 219); font-weight: bold\"><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a></span></span></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\">#LI-Hybrid</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-family: arial, helvetica, sans-serif\"><br><br><br></span></p>",
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