Customer Success Manager (all gender)

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  "source_hash": "ba86e29aeb8e2a6763b53b90c35326dd0422364fab65c59bbd351195db0be1d4",
  "last_changed_at": "2026-05-30T05:53:56.864Z",
  "active_status": "active"
}

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  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Bonn und/oder Remote",
    "city": null,
    "region": null,
    "country": "Bonn und/oder Remote",
    "is_remote": true,
    "confidence": 0.8
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  "salary_min": null,
  "inferred_at": "2026-06-23T07:58:39.137Z",
  "launch_scope": {
    "reason": "personio_production_catalog",
    "included": true,
    "location": {
      "raw": "Bonn und/oder Remote",
      "city": null,
      "region": null,
      "country": "Bonn und/oder Remote",
      "is_remote": true,
      "confidence": 0.8
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    "countries": [
      "Bonn und/oder Remote"
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  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
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{
  "id": "2476701",
  "name": "Customer Success Manager (all gender)",
  "office": "Bonn und/oder Remote",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2026-01-05T14:00:01+00:00",
  "seniority": "experienced",
  "department": "Customer Facing",
  "occupation": "general_and_other_customer_support_and_client_care",
  "subcompany": null,
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "Your mission",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Customer Care:</strong> You are responsible for maintaining our B2B customer relationships from the moment the contract is signed - you always pursue the mission of building long-term and sustainable customer relationships. </li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Discovery Expert:</strong> Through your proactive communication with our customers, you quickly recognize their wishes and requirements in order to initiate improvement measures.  </li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Product Champion: </strong>You answer customer-specific concerns about our product and support the optimal usage of our customer platform. </li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Happiness Management:</strong> You develop strategies to increase our customer lifetime value and ensure that our customers' expectations are not only met, they are exceeded. </li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Team player:</strong> You will work closely with Sales, Product Development and Customer Support to achieve the best results for our customers.</li></ul>"
    },
    {
      "name": "Your profile",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Experienced & dynamic:</strong> With 2 years of experience in customer success in a digital or SaaS company, you have already gained valuable insights and skills to inspire our customers and us with your expertise.</li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Fluent in languages: </strong>German at C2 level and English at B2 to C1 level are no problem for you.</li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Quick and clever:</strong> You have a quick grasp and can quickly find your way around new topics.</li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Self-organized: </strong>You work in a structured and independent way.</li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Communication talent: </strong>Your communication skills are on point - whether in conversation or by e-mail, you impress with your clear and confident way of expressing yourself.</li><li style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Diplomatic:</strong> You keep calm in challenging situations, react flexibly with a solution-oriented approach and always appear confident.</li></ul>"
    },
    {
      "name": "What we offer",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;\">You will work in self-organized and collaborative teams</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Our company culture is open and inclusive, we look forward to your unique input</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">We have an work environment where your opinion is valued and you can make a difference</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Collaborative work style: we work together to achieve our goals and support each other</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Peer-to-peer learning: learn from and with each other in #TeamDeepUp</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">The opportunity to be part of something huge and to be involved in a significant future market</li></ul>"
    },
    {
      "name": "Our benefits",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;\">Work hybrid or completely remote - the decision is yours</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Take advantage of our company pension plan at commission-free rates - because your future is important to us!</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Your first working day in Bonn - including team lunch and an introduction to the world of DeepUp (remote start also possible)</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Team events in our modern office, where networking and having fun are most important</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">A cozy coffee lounge to relax during your breaks</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">A buddy program for a successful onboarding</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Flexible organization of your (working) day in coordination with your team</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Modern work equipment according to your needs</li><li style=\"font-family:Arial, Helvetica, sans-serif;\">Look forward to 30 days of vacation as well as Christmas and New Year's Eve on top</li></ul>"
    },
    {
      "name": "How to apply",
      "value": "<span style=\"font-family:Arial, Helvetica, sans-serif;\">Sounds like you and you want to join #TeamDeepUp? Just click on the <strong><span style=\"color:rgb(0,168,135);\">\"Apply Now\"</span></strong> button and convince us that you are a good fit for us!<br><br><strong><span style=\"font-size:11px;\">Other notes:</span></strong><span style=\"font-size:11px;\"><br>We assess every application on the basis of skills and competencies, regardless of age, gender identity, ethnicity, sexual orientation, disability or religion.</span></span>"
    },
    {
      "name": "Your connection to us",
      "value": "<div style=\"text-align:center;\"><img width=\"250\" alt=\"Bedeutung Ihres Bildes\" src=\"https://deepup-gmbh.gitlab.io/deepup-logo/images_pnc/IMG_5913-2.jpg\"></div><div style=\"text-align:center;\"><br></div><div style=\"text-align:center;\"><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;\">Anna </span></div><div style=\"text-align:center;\"><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;\">People & Culture Manager</span></div><div style=\"text-align:center;\"><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;\">[email protected]</span></div>"
    }
  ],
  "occupationCategory": "customer_support_and_client_care",
  "recruitingCategory": "Festangestellte (Customer Facing)"
}