Medical Service Representative II

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  "detail": {
    "url": "https://edwardmkennedycommunityhealthcenterinc.applytojob.com/apply/jobs/details/Kxkr0i4JCz?&",
    "heading": "Medical Service Representative II",
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    "description_html": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Salary Range: $18.00-20.00/Hour <br><u><em>*Final Salary is based on experience and licensure depending on role*</em></u></strong></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.</span></span></span></p><p style=\"margin-bottom:11px;\"><strong><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">We are currently hiring a Medical Receptionist Benefits Coordinator based in Worcester MA.  This team member is responsible for reception in our Primary Care Department, all functions of check-in and certain sites check-out, new patient registration, insurance verification, data entry and clerical duties. </span></span></span></strong></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.</span></span></span></p><p><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Essential Functions:</b></span></span></span></p><ul><li>Greet and check in patients according to department protocols: verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records.</li><li>Complete Sliding Fee Scale applications per Health Center guidelines.</li><li>Have new patients sign consent forms and provide information on Center programs, Patient Rights, HIPAA, and emergency services.</li><li>Educate patients on health plan options and assist with insurance enrollment and primary care provider changes.</li><li>Process walk-in patients, enter information into EPM, and manage paper flow for visits. Answer calls promptly, adhering to protocols.</li><li>Maintain recall lists and communicate with patients as needed. Attend departmental meetings and perform other duties as assigned.</li></ul><p><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Requirements:</b></span></span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">High School Diploma or equivalent.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Customer Service and communication skills.</span></span></span></li></ul><div style=\"margin-left:8px;\"><strong>Preferred Qualifications:</strong><ul><li>Bilingual in English/Spanish or English/Portuguese</li></ul></div><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Benefits</b>:</span></span></span></p><ul><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Competitive salaries </span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Comprehensive benefits package, including medical, dental, Short-Term Disability, Long Term Disability, Life, CME and Tuition Reimbursement</span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Health benefits start on first day of employment. </span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Company pays 80% of health insurance Premiums.  </span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Health benefits include coverage for same-sex domestic partners and gender affirming care.</span></span></span></span></li></ul></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Generous time off packages</span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">403b Retirement Plan with company match</span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Opportunity for advancement in a growing organization</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"></p><p></p>",
    "description_text": "Salary Range: $18.00-20.00/Hour\n *Final Salary is based on experience and licensure depending on role*\n Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.\n We are currently hiring a Medical Receptionist Benefits Coordinator based in Worcester MA.  This team member is responsible for reception in our Primary Care Department, all functions of check-in and certain sites check-out, new patient registration, insurance verification, data entry and clerical duties.\n As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.\n Essential Functions:\n Greet and check in patients according to department protocols: verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records.\n Complete Sliding Fee Scale applications per Health Center guidelines.\n Have new patients sign consent forms and provide information on Center programs, Patient Rights, HIPAA, and emergency services.\n Educate patients on health plan options and assist with insurance enrollment and primary care provider changes.\n Process walk-in patients, enter information into EPM, and manage paper flow for visits. Answer calls promptly, adhering to protocols.\n Maintain recall lists and communicate with patients as needed. Attend departmental meetings and perform other duties as assigned.\n Requirements:\n High School Diploma or equivalent.\n Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing.\n Customer Service and communication skills.\n Preferred Qualifications: Bilingual in English/Spanish or English/Portuguese\n Benefits :\n Competitive salaries\n Comprehensive benefits package, including medical, dental, Short-Term Disability, Long Term Disability, Life, CME and Tuition Reimbursement\n Health benefits start on first day of employment. Company pays 80% of health insurance Premiums.\n Health benefits include coverage for same-sex domestic partners and gender affirming care.\n Generous time off packages\n 403b Retirement Plan with company match\n Opportunity for advancement in a growing organization",
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      "datePosted": "2026-05-04",
      "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>Salary Range: $18.00-20.00/Hour <br><u><em>*Final Salary is based on experience and licensure depending on role*</em></u></strong></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.</span></span></span></p><p style=\"margin-bottom:11px;\"><strong><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">We are currently hiring a Medical Receptionist Benefits Coordinator based in Worcester MA.  This team member is responsible for reception in our Primary Care Department, all functions of check-in and certain sites check-out, new patient registration, insurance verification, data entry and clerical duties. </span></span></span></strong></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.</span></span></span></p><p><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Essential Functions:</b></span></span></span></p><ul><li>Greet and check in patients according to department protocols: verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records.</li><li>Complete Sliding Fee Scale applications per Health Center guidelines.</li><li>Have new patients sign consent forms and provide information on Center programs, Patient Rights, HIPAA, and emergency services.</li><li>Educate patients on health plan options and assist with insurance enrollment and primary care provider changes.</li><li>Process walk-in patients, enter information into EPM, and manage paper flow for visits. Answer calls promptly, adhering to protocols.</li><li>Maintain recall lists and communicate with patients as needed. Attend departmental meetings and perform other duties as assigned.</li></ul><p><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Requirements:</b></span></span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">High School Diploma or equivalent.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Customer Service and communication skills.</span></span></span></li></ul><div style=\"margin-left:8px;\"><strong>Preferred Qualifications:</strong><ul><li>Bilingual in English/Spanish or English/Portuguese</li></ul></div><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Benefits</b>:</span></span></span></p><ul><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Competitive salaries </span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Comprehensive benefits package, including medical, dental, Short-Term Disability, Long Term Disability, Life, CME and Tuition Reimbursement</span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Health benefits start on first day of employment. </span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Company pays 80% of health insurance Premiums.  </span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Health benefits include coverage for same-sex domestic partners and gender affirming care.</span></span></span></span></li></ul></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Generous time off packages</span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">403b Retirement Plan with company match</span></span></span></span></li><li style=\"margin-left:16px;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Opportunity for advancement in a growing organization</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"></p><p></p>",
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