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Behavioural Personal Support Worker_FT-Perm
Loftcs · Toronto, ON, M2N 2J1 · On Site · Deleted · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Loftcs |
| Title | Behavioural Personal Support Worker_FT-Perm |
| Normalized title | - |
| Department / team | - |
| Location | Toronto, ON, Canada |
| Work model | On Site |
| Employment type | Full Time |
| Salary | CAD |
| Status | deleted |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-05-25 / 2026-05-30 |
| Changed / last seen | 2026-06-11 / 2026-06-09 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Loftcs. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Toronto. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Loftcs |
| Source | 0d4c60fe-106e-4df7-b25a-d9875f0d7c90 |
| ATS provider | JazzHR / ApplyToJob |
Description
Title of Job: Behavioural Personal Support Worker
Date: May 25, 2026
Closing Date: June 8, 2026
Location: Toronto, ON - NYGH Finch RCC
Compensation: $52,109 - $53,400 Annually Prorated
Work Type: Onsite
Job ID: 10816014
Existing or New Position: Existing
Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
Job Summary:
The Behavioural Support Personal Support Worker is part of a team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions who are ALC or at risk of becoming ALC in the acute care setting of the geographical areas of Ontario Health Central or Ontario Health Toronto. The PSW provides expertise and assistance with personal care and assistance with activities of daily living for persons served within the program with behavioural challenges. Working with Psychogeriatric Case Manager, the PSW will enhance the quality of life for individuals with responsive behaviours in hospital. The PSW is part of a team that provides behavioural support services to individual persons served, transitional management between health care providers and ongoing training for persons served, family, caregivers and clinicians.
What You Will Do: Act as the Primary PSW for assigned person(s) served. Follow the weekly schedule of required visits; Perform and record complete and accurate observation of the person served and their responsive behaviour during initial 2 week period after being enrolled in the program. Assist in identifying triggers for the responsive behaviour; Documents activity according to agency standards in client information system and reports observational data using specified tools (BSO-DOS, ABO’s, Standard Behaviour Questionnaire etc.); Assists the Psychogeriatric Case Manager in the development of a Behavioural Support Plan towards the management of responsive behaviours; Offers suggestions to the development of individual Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours; Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours; Uses the agreed upon strategies to address responsive behaviours and reports to other team members when responsive behaviours are escalating; Accepts direction from the Psychogeriatric Case Manager regarding the Behavioural Support Plan and scheduling of visits to the person served; Model the effective interventions/strategies to hospital staff, caregivers and/or family members using peer-to- peer mentoring; Attend Behavioural Support Plan meetings/Discharge meetings and/or rounds etc. within the respective hospitals; Participates in multi-disciplinary conferences, care conferences for the person served, and staff development conferences; Shares responsibilities for care of the person served by working together with other staff members; Actively assist and support the transition of persons served to their next care destination; Meets the needs of persons served by communication, observation and direct care Reports any changes in conditions or abilities as well as any observations to the team as per the Health Service Provider protocols Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation; Follows standard infection control practices and enhanced precautions as instructed; It is an expectation of the position that most of the work will be conducted in hospitals and compliance with their occupational health polices and protocols will be required (associated costs will be reimbursed) Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services and/or Program Director. What You Bring: Completion of post-secondary education in Human Services (i.e. Personal Support Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse Certificate); Experience with vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours; Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such training; Sound understanding of and commitment to the principles of the Behavioural Supports Ontario Project; Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach; Ability to organize and work with individuals and groups in the areas of assessment, problem solving and crisis management; Ability to interact with clients in a positive and supportive manner; Physically able to perform demanding body mechanics (i.e. lifting, transferring, etc.) First Aid and CPR certification; Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions; Ability to work effectively in a team environment; Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness; Valid drivers’ license and access to own vehicle is required; Ability to communicate in a different language, an asset. Work Environment: Occasional evening and weekend hours may be required. Frequent travel will be required using own vehicle. What We Offer: A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability Defined Benefits Pension Plan 24/7 Employee Assistance Program E-learning program available all year round Starting vacation time above minimum standard, Additional paid personal and paid sick days Professional development budget available to help you nurture and shape your career Corporate Gym membership rate with GoodLife Fitness Access to Perkopolis, a comprehensive corporate discount program Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion Tuition reimbursement program Maternity-leave and Parental leave top up program Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note:
A satisfactory vulnerable sector check (VSC) is also required. This posting provides only a summary of the responsibilities and requirements for the position Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.
Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l
____________________________________________________________________________________________________________
LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.
Full job record
| Job ID | ed40970ffa51d15332fb0dc42fbc3a269417f037 |
| Org ID | bd1c726c-3c5c-44a0-9cf3-94082657d365 |
| Source ID | 0d4c60fe-106e-4df7-b25a-d9875f0d7c90 |
| Board ID | 0d4c60fe-106e-4df7-b25a-d9875f0d7c90 |
| Provider | jazzhr |
| Provider Job Key | 42LDe8LYzP |
| Title | Behavioural Personal Support Worker_FT-Perm |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Toronto, ON, M2N 2J1 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | Canada |
| Region | ON |
| City | Toronto |
| Salary Raw | CAD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://loftcs.applytojob.com/apply/42LDe8LYzP/Behavioural-Personal-Support-WorkerFTPerm |
| Apply URL | https://loftcs.applytojob.com/apply/42LDe8LYzP/Behavioural-Personal-Support-WorkerFTPerm |
| First Seen At | 2026-05-30 05:40:41Z |
| Last Seen At | 2026-06-09 11:59:17Z |
| Last Checked At | 2026-06-11 11:34:43Z |
| Last Changed At | 2026-06-11 11:34:43Z |
| Inactive At | 2026-06-11 11:34:43Z |
| Source Posted At | 2026-05-25 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=loftcs/date=2026-06-09/2026-06-09T11-59-17-156Z-a6e44c3bc247a8f27e8f42b8c5926b336fec0f596c0cf589eaa2bed6faec44c5.json |
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"description_html": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><strong>Title of Job:</strong> Behavioural Personal Support Worker<br><strong>Date: </strong>May 25, 2026<br><strong>Closing Date:</strong> June 8, 2026<br><strong>Location:</strong> Toronto, ON - NYGH Finch RCC<br><strong>Compensation:</strong> $52,109 - $53,400 Annually Prorated<br><strong>Work Type: </strong>Onsite<br><strong>Job ID: </strong>10816014<br><strong>Existing or New Position:</strong> Existing</span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Who We Are:</strong></u><br>LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.</span></span></p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Job Summary:</strong></u><br>The Behavioural Support Personal Support Worker is part of a team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions who are ALC or at risk of becoming ALC in the acute care setting of the geographical areas of Ontario Health Central or Ontario Health Toronto. The PSW provides expertise and assistance with personal care and assistance with activities of daily living for persons served within the program with behavioural challenges. Working with Psychogeriatric Case Manager, the PSW will enhance the quality of life for individuals with responsive behaviours in hospital. The PSW is part of a team that provides behavioural support services to individual persons served, transitional management between health care providers and ongoing training for persons served, family, caregivers and clinicians.<br><br><u><strong>What You Will Do:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Act as the Primary PSW for assigned person(s) served. Follow the weekly schedule of required visits;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Perform and record complete and accurate observation of the person served and their responsive behaviour during initial 2 week period after being enrolled in the program. Assist in identifying triggers for the responsive behaviour;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Documents activity according to agency standards in client information system and reports observational data using specified tools (BSO-DOS, ABO’s, Standard Behaviour Questionnaire etc.);</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Assists the Psychogeriatric Case Manager in the development of a Behavioural Support Plan towards the management of responsive behaviours;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Offers suggestions to the development of individual Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Uses the agreed upon strategies to address responsive behaviours and reports to other team members when responsive behaviours are escalating;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Accepts direction from the Psychogeriatric Case Manager regarding the Behavioural Support Plan and scheduling of visits to the person served;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Model the effective interventions/strategies to hospital staff, caregivers and/or family members using peer-to- peer mentoring;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Attend Behavioural Support Plan meetings/Discharge meetings and/or rounds etc. within the respective hospitals;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Participates in multi-disciplinary conferences, care conferences for the person served, and staff development conferences;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Shares responsibilities for care of the person served by working together with other staff members;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Actively assist and support the transition of persons served to their next care destination;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Meets the needs of persons served by communication, observation and direct care</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Reports any changes in conditions or abilities as well as any observations to the team as per the Health Service Provider protocols</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Follows standard infection control practices and enhanced precautions as instructed;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">It is an expectation of the position that most of the work will be conducted in hospitals and compliance with their occupational health polices and protocols will be required (associated costs will be reimbursed)</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services and/or Program Director.</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>What You Bring:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Completion of post-secondary education in Human Services (i.e. Personal Support Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse Certificate);</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Experience with vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such training;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Sound understanding of and commitment to the principles of the Behavioural Supports Ontario Project;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to organize and work with individuals and groups in the areas of assessment, problem solving and crisis management;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to interact with clients in a positive and supportive manner;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Physically able to perform demanding body mechanics (i.e. lifting, transferring, etc.)</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">First Aid and CPR certification;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to work effectively in a team environment;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Valid drivers’ license and access to own vehicle is required;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to communicate in a different language, an asset.</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Work Environment:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Occasional evening and weekend hours may be required. </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Frequent travel will be required using own vehicle.</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>What We Offer:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Defined Benefits Pension Plan</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">24/7 Employee Assistance Program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">E-learning program available all year round</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Starting vacation time above minimum standard,</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Additional paid personal and paid sick days</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Professional development budget available to help you nurture and shape your career</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Corporate Gym membership rate with GoodLife Fitness</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to Perkopolis, a comprehensive corporate discount program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Tuition reimbursement program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Maternity-leave and Parental leave top up program</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Our Commitment to Diversity and Inclusion:</strong></u><br>LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.</span></span><p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Note:</strong></u></span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A satisfactory vulnerable sector check (VSC) is also required.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">This posting provides only a summary of the responsibilities and requirements for the position </span></span></li></ul><p><strong>Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.</strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p><strong>Follow us on:</strong> <a href=\\\"https://www.loftcs.org/our-careers/\\\"><strong>LOFT</strong></a> <strong>I <a href=\\\"https://www.linkedin.com/company/8781555/admin/feed/posts/\\\">LinkedIn</a> I <a href=\\\"https://ca.indeed.com/cmp/Loft-Community-Services-1?from=mobviewjob&tk=1h6rp9hh7ikql800&fromjk=06e91b6d711ec10c&attributionid=mobvjcmp\\\">Indeed</a> l <a href=\\\"https://www.glassdoor.ca/Overview/Working-at-LOFT-Community-Services-EI_IE479945.11,34.htm\\\">Glassdoor</a> l <a href=\\\"https://www.instagram.com/loftcs/\\\">Instagram</a> l </strong></p>\n\n<p>____________________________________________________________________________________________________________</p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p>LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.</p>\n\n<p> </p>\n\n<p> </p>",
"description_text": "Title of Job: Behavioural Personal Support Worker\n Date: May 25, 2026\n Closing Date: June 8, 2026\n Location: Toronto, ON - NYGH Finch RCC\n Compensation: $52,109 - $53,400 Annually Prorated\n Work Type: Onsite\n Job ID: 10816014\n Existing or New Position: Existing\n Who We Are:\nLOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.\n Job Summary:\nThe Behavioural Support Personal Support Worker is part of a team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions who are ALC or at risk of becoming ALC in the acute care setting of the geographical areas of Ontario Health Central or Ontario Health Toronto. The PSW provides expertise and assistance with personal care and assistance with activities of daily living for persons served within the program with behavioural challenges. Working with Psychogeriatric Case Manager, the PSW will enhance the quality of life for individuals with responsive behaviours in hospital. The PSW is part of a team that provides behavioural support services to individual persons served, transitional management between health care providers and ongoing training for persons served, family, caregivers and clinicians.\n What You Will Do: Act as the Primary PSW for assigned person(s) served. Follow the weekly schedule of required visits;\n Perform and record complete and accurate observation of the person served and their responsive behaviour during initial 2 week period after being enrolled in the program. Assist in identifying triggers for the responsive behaviour;\n Documents activity according to agency standards in client information system and reports observational data using specified tools (BSO-DOS, ABO’s, Standard Behaviour Questionnaire etc.);\n Assists the Psychogeriatric Case Manager in the development of a Behavioural Support Plan towards the management of responsive behaviours;\n Offers suggestions to the development of individual Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours;\n Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours;\n Uses the agreed upon strategies to address responsive behaviours and reports to other team members when responsive behaviours are escalating;\n Accepts direction from the Psychogeriatric Case Manager regarding the Behavioural Support Plan and scheduling of visits to the person served;\n Model the effective interventions/strategies to hospital staff, caregivers and/or family members using peer-to- peer mentoring;\n Attend Behavioural Support Plan meetings/Discharge meetings and/or rounds etc. within the respective hospitals;\n Participates in multi-disciplinary conferences, care conferences for the person served, and staff development conferences;\n Shares responsibilities for care of the person served by working together with other staff members;\n Actively assist and support the transition of persons served to their next care destination;\n Meets the needs of persons served by communication, observation and direct care\n Reports any changes in conditions or abilities as well as any observations to the team as per the Health Service Provider protocols\n Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation;\n Follows standard infection control practices and enhanced precautions as instructed;\n It is an expectation of the position that most of the work will be conducted in hospitals and compliance with their occupational health polices and protocols will be required (associated costs will be reimbursed)\n Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services and/or Program Director.\n What You Bring: Completion of post-secondary education in Human Services (i.e. Personal Support Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse Certificate);\n Experience with vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours;\n Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such training;\n Sound understanding of and commitment to the principles of the Behavioural Supports Ontario Project;\n Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach;\n Ability to organize and work with individuals and groups in the areas of assessment, problem solving and crisis management;\n Ability to interact with clients in a positive and supportive manner;\n Physically able to perform demanding body mechanics (i.e. lifting, transferring, etc.)\n First Aid and CPR certification;\n Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions;\n Ability to work effectively in a team environment;\n Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness;\n Valid drivers’ license and access to own vehicle is required;\n Ability to communicate in a different language, an asset.\n Work Environment: Occasional evening and weekend hours may be required.\n Frequent travel will be required using own vehicle.\n What We Offer: A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability\n Defined Benefits Pension Plan\n 24/7 Employee Assistance Program\n E-learning program available all year round\n Starting vacation time above minimum standard,\n Additional paid personal and paid sick days\n Professional development budget available to help you nurture and shape your career\n Corporate Gym membership rate with GoodLife Fitness\n Access to Perkopolis, a comprehensive corporate discount program\n Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion\n Tuition reimbursement program\n Maternity-leave and Parental leave top up program\n Our Commitment to Diversity and Inclusion:\nLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note:\n A satisfactory vulnerable sector check (VSC) is also required.\n This posting provides only a summary of the responsibilities and requirements for the position\n Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.\n Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l\n ____________________________________________________________________________________________________________\n LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.",
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"description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><strong>Title of Job:</strong> Behavioural Personal Support Worker<br><strong>Date: </strong>May 25, 2026<br><strong>Closing Date:</strong> June 8, 2026<br><strong>Location:</strong> Toronto, ON - NYGH Finch RCC<br><strong>Compensation:</strong> $52,109 - $53,400 Annually Prorated<br><strong>Work Type: </strong>Onsite<br><strong>Job ID: </strong>10816014<br><strong>Existing or New Position:</strong> Existing</span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Who We Are:</strong></u><br>LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.</span></span></p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Job Summary:</strong></u><br>The Behavioural Support Personal Support Worker is part of a team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions who are ALC or at risk of becoming ALC in the acute care setting of the geographical areas of Ontario Health Central or Ontario Health Toronto. The PSW provides expertise and assistance with personal care and assistance with activities of daily living for persons served within the program with behavioural challenges. Working with Psychogeriatric Case Manager, the PSW will enhance the quality of life for individuals with responsive behaviours in hospital. The PSW is part of a team that provides behavioural support services to individual persons served, transitional management between health care providers and ongoing training for persons served, family, caregivers and clinicians.<br><br><u><strong>What You Will Do:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Act as the Primary PSW for assigned person(s) served. Follow the weekly schedule of required visits;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Perform and record complete and accurate observation of the person served and their responsive behaviour during initial 2 week period after being enrolled in the program. Assist in identifying triggers for the responsive behaviour;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Documents activity according to agency standards in client information system and reports observational data using specified tools (BSO-DOS, ABO’s, Standard Behaviour Questionnaire etc.);</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Assists the Psychogeriatric Case Manager in the development of a Behavioural Support Plan towards the management of responsive behaviours;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Offers suggestions to the development of individual Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Uses the agreed upon strategies to address responsive behaviours and reports to other team members when responsive behaviours are escalating;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Accepts direction from the Psychogeriatric Case Manager regarding the Behavioural Support Plan and scheduling of visits to the person served;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Model the effective interventions/strategies to hospital staff, caregivers and/or family members using peer-to- peer mentoring;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Attend Behavioural Support Plan meetings/Discharge meetings and/or rounds etc. within the respective hospitals;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Participates in multi-disciplinary conferences, care conferences for the person served, and staff development conferences;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Shares responsibilities for care of the person served by working together with other staff members;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Actively assist and support the transition of persons served to their next care destination;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Meets the needs of persons served by communication, observation and direct care</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Reports any changes in conditions or abilities as well as any observations to the team as per the Health Service Provider protocols</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Follows standard infection control practices and enhanced precautions as instructed;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">It is an expectation of the position that most of the work will be conducted in hospitals and compliance with their occupational health polices and protocols will be required (associated costs will be reimbursed)</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services and/or Program Director.</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>What You Bring:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Completion of post-secondary education in Human Services (i.e. Personal Support Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse Certificate);</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Experience with vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such training;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Sound understanding of and commitment to the principles of the Behavioural Supports Ontario Project;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to organize and work with individuals and groups in the areas of assessment, problem solving and crisis management;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to interact with clients in a positive and supportive manner;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Physically able to perform demanding body mechanics (i.e. lifting, transferring, etc.)</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">First Aid and CPR certification;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to work effectively in a team environment;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Valid drivers’ license and access to own vehicle is required;</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Ability to communicate in a different language, an asset.</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Work Environment:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Occasional evening and weekend hours may be required. </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Frequent travel will be required using own vehicle.</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>What We Offer:</strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Defined Benefits Pension Plan</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">24/7 Employee Assistance Program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">E-learning program available all year round</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Starting vacation time above minimum standard,</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Additional paid personal and paid sick days</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Professional development budget available to help you nurture and shape your career</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Corporate Gym membership rate with GoodLife Fitness</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to Perkopolis, a comprehensive corporate discount program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Tuition reimbursement program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Maternity-leave and Parental leave top up program</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Our Commitment to Diversity and Inclusion:</strong></u><br>LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.</span></span><p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Note:</strong></u></span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A satisfactory vulnerable sector check (VSC) is also required.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">This posting provides only a summary of the responsibilities and requirements for the position </span></span></li></ul><p><strong>Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.</strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p><strong>Follow us on:</strong> <a href=\\\"https://www.loftcs.org/our-careers/\\\"><strong>LOFT</strong></a> <strong>I <a href=\\\"https://www.linkedin.com/company/8781555/admin/feed/posts/\\\">LinkedIn</a> I <a href=\\\"https://ca.indeed.com/cmp/Loft-Community-Services-1?from=mobviewjob&tk=1h6rp9hh7ikql800&fromjk=06e91b6d711ec10c&attributionid=mobvjcmp\\\">Indeed</a> l <a href=\\\"https://www.glassdoor.ca/Overview/Working-at-LOFT-Community-Services-EI_IE479945.11,34.htm\\\">Glassdoor</a> l <a href=\\\"https://www.instagram.com/loftcs/\\\">Instagram</a> l </strong></p>\n\n<p>____________________________________________________________________________________________________________</p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p>LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.</p>\n\n<p> </p>\n\n<p> </p>",
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