Home › Companies › 0EE7B6E1E46585378C72870C849C0DD1 › Assistant Retail Manager

Assistant Retail Manager

0EE7B6E1E46585378C72870C849C0DD1 · Bolivar Main - Bolivar, MO 65613; 340 S Springfield Ave, Bolivar, MO, 65613, USA · Active · Paycom ATS

Job facts

Field	Value
Company	0EE7B6E1E46585378C72870C849C0DD1
Title	Assistant Retail Manager
Normalized title	-
Department / team	Banking
Location	Bolivar, MO, United States
Work model	-
Employment type	Full Time
Salary	-
Status	active
ATS provider	Paycom ATS
Posted / first seen	2026-05-18 / 2026-05-31
Changed / last seen	2026-05-31 / 2026-06-06

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Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Paycom ATS.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Bolivar.	Open
Department jobs	Active postings in Banking.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	0EE7B6E1E46585378C72870C849C0DD1
Source	353a4e80-3035-4a96-947c-174dee66195b
ATS provider	Paycom ATS

Description

Description At OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. Working at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays. Summary The Assistant Retail Manager is responsible for assisting in the daily management of branch operations, helping to ensure efficient and effective branch performance while delivering excellent customer service. This role involves supporting the Retail Manager, providing assistance to the retail team, ensuring compliance with banking regulations, and providing exceptional customer service. Essential Duties • Assist in answering questions and training branch team members, including tellers and universal bankers. • Assist the Retail Manager in overseeing day-to-day operations, ensuring the smooth functioning of the branch, and participate in daily branch duties. • Help manage the branch’s operational risk, ensuring security and compliance with internal controls. • Assist in maintaining the branch’s physical environment, including managing supplies, equipment, and facilities. • Train, coach, and mentor new and existing team members to enhance customer service and operational efficiency. • Monitor employee performance and assist in performance reviews, providing feedback and support. • Ensure adherence to bank policies and procedures while maintaining high service standards. • Schedule shifts and manage day-to-day staff coverage to ensure branch operational needs are met. • Provide excellent customer service by assisting customers with inquiries and resolving issues. • Assist in achieving branch sales goals by promoting the bank’s products and services to new and existing customers. • Assist with outreach programs, events, or promotions to attract new business and retain customers. • Help manage branch audits and regulatory compliance, ensuring accuracy in all financial transactions. Secondary Duties The Assistant Retail Manager performs duties specific to the position and other functions as assigned. Responsibilities • Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations. • Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions. • Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce. • Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities. • Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank. • Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. • Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs. • Possess and maintain adequate typing skills to meet the needs of the position. • Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors. • Practice effective and efficient organizational and time management skills. • Be able to work with general supervision while performing duties. • Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees. • Be able to deal with routine problems involving multiple facets and variables in standardized situations. Supervisor Responsibility The Assistant Retail Manager may be responsible for the supervision of the branch Retail Department and will carry out supervisory responsibilities in accordance with the bank's policies and applicable laws, ensuring adherence to EEO guidelines. Environment, Physical, & Mental Demands The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc. Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching. Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions. Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers. Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. • Associate or Bachelor’s degree in Business, Finance, or a related field preferred. • 3+ years of experience in banking, with at least 1 year in a supervisory or leadership role. • Strong knowledge of banking operations, financial products, and customer service best practices. • Proven ability to motivate a team, ensuring a high standard of performance. • Excellent verbal and written communication and interpersonal skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Exceptional problem-solving skills. • Must hold a current Notary Public commission or the ability to obtain it within 60 days. • Effective organizational and time management skills. • Strong understanding of banking regulatory requirements. • Proficient in banking software, Microsoft Office Suite, and customer relationship management tools. • Ability to work overtime to assist customers, support team members, or meet deadlines. Management reserves the right to change this position description at any time according to business needs.

Full job record

Job ID	ed3698dc3f55e410222520c83fba9d55a986ecf4
Org ID	c0095c17-c852-4702-8831-4c297f3bb327
Source ID	353a4e80-3035-4a96-947c-174dee66195b
Board ID	353a4e80-3035-4a96-947c-174dee66195b
Provider	paycom
Provider Job Key	80983
Title	Assistant Retail Manager
Normalized Title	—
Status	active
Active	yes
Location Text	Bolivar Main - Bolivar, MO 65613; 340 S Springfield Ave, Bolivar, MO, 65613, USA
Department	Banking
Team	—
Employment Type	full_time
Workplace Type	—
Remote Policy	—
Country	United States
Region	MO
City	Bolivar
Salary Raw	Description At OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. Working at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays. Summary The Assistant Retail Manager is responsible for assisting in the daily management of branch operations, helping to ensure efficient and effective branch performance while delivering excellent customer service. This role involves supporting the Retail Manager, providing assistance to the retail team, ensuring compliance with banking regulations, and providing exceptional customer service. Essential Duties • Assist in answering questions and training branch team members, including tellers and universal bankers. • Assist the Retail Manager in overseeing day-to-day operations, ensuring the smooth functioning of the branch, and participate in daily branch duties. • Help manage the branch’s operational risk, ensuring security and compliance with internal controls. • Assist in maintaining the branch’s physical environment, including managing supplies, equipment, and facilities. • Train, coach, and mentor new and existing team members to enhance customer service and operational efficiency. • Monitor employee performance and assist in performance reviews, providing feedback and support. • Ensure adherence to bank policies and procedures while maintaining high service standards. • Schedule shifts and manage day-to-day staff coverage to ensure branch operational needs are met. • Provide excellent customer service by assisting customers with inquiries and resolving issues. • Assist in achieving branch sales goals by promoting the bank’s products and services to new and existing customers. • Assist with outreach programs, events, or promotions to attract new business and retain customers. • Help manage branch audits and regulatory compliance, ensuring accuracy in all financial transactions. Secondary Duties The Assistant Retail Manager performs duties specific to the position and other functions as assigned. Responsibilities • Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations. • Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions. • Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce. • Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities. • Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank. • Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. • Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs. • Possess and maintain adequate typing skills to meet the needs of the position. • Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors. • Practice effective and efficient organizational and time management skills. • Be able to work with general supervision while performing duties. • Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees. • Be able to deal with routine problems involving multiple facets and variables in standardized situations. Supervisor Responsibility The Assistant Retail Manager may be responsible for the supervision of the branch Retail Department and will carry out supervisory responsibilities in accordance with the bank's policies and applicable laws, ensuring adherence to EEO guidelines. Environment, Physical, & Mental Demands The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc. Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching. Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions. Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers. Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. • Associate or Bachelor’s degree in Business, Finance, or a related field preferred. • 3+ years of experience in banking, with at least 1 year in a supervisory or leadership role. • Strong knowledge of banking operations, financial products, and customer service best practices. • Proven ability to motivate a team, ensuring a high standard of performance. • Excellent verbal and written communication and interpersonal skills. • Ability to manage multiple tasks and prioritize in a fast-paced environment. • Exceptional problem-solving skills. • Must hold a current Notary Public commission or the ability to obtain it within 60 days. • Effective organizational and time management skills. • Strong understanding of banking regulatory requirements. • Proficient in banking software, Microsoft Office Suite, and customer relationship management tools. • Ability to work overtime to assist customers, support team members, or meet deadlines. Management reserves the right to change this position description at any time according to business needs.
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	day
Source URL	https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=80983&clientkey=0EE7B6E1E46585378C72870C849C0DD1
Apply URL	https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=80983&clientkey=0EE7B6E1E46585378C72870C849C0DD1
First Seen At	2026-05-31 19:04:37Z
Last Seen At	2026-06-06 19:52:40Z
Last Checked At	2026-06-06 19:52:40Z
Last Changed At	2026-05-31 19:04:37Z
Inactive At	—
Source Posted At	2026-05-18 00:00:00Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=0EE7B6E1E46585378C72870C849C0DD1/date=2026-06-06/2026-06-06T19-52-38-811Z-5106dd0607d4562790147bf74c39924b92508432d8d9b43d7afbdf73aa49712e.json

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    "description": "<p>At OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. </p>\n\n<p>Working at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays.</p>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><strong>Summary</strong></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Assistant Retail Manager is responsible for assisting in the daily management of branch operations, helping to ensure efficient and effective branch performance while delivering excellent customer service. This role involves supporting the Retail Manager, providing assistance to the retail team, ensuring compliance with banking regulations, and providing exceptional customer service. </span></span></p>\n\n<p><br />\n<span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Essential Duties</strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">•  Assist in answering questions and training branch team members, including tellers and universal bankers.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Assist the Retail Manager in overseeing day-to-day operations, ensuring the smooth functioning of the branch, and participate in daily branch duties.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Help manage the branch’s operational risk, ensuring security and compliance with internal controls.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Assist in maintaining the branch’s physical environment, including managing supplies, equipment, and facilities.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Train, coach, and mentor new and existing team members to enhance customer service and operational efficiency.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Monitor employee performance and assist in performance reviews, providing feedback and support.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Ensure adherence to bank policies and procedures while maintaining high service standards.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Schedule shifts and manage day-to-day staff coverage to ensure branch operational needs are met.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Provide excellent customer service by assisting customers with inquiries and resolving issues.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Assist in achieving branch sales goals by promoting the bank’s products and services to new and existing customers.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Assist with outreach programs, events, or promotions to attract new business and retain customers.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Help manage branch audits and regulatory compliance, ensuring accuracy in all financial transactions.</span></span></p>\n\n<p><br />\n<span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Secondary Duties</strong></span><br />\nThe Assistant Retail Manager performs duties specific to the position and other functions as assigned.</span></span></p>\n\n<p><br />\n<span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Responsibilities </strong></span><br />\n• Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Possess and maintain adequate typing skills to meet the needs of the position.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Practice effective and efficient organizational and time management skills.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Be able to work with general supervision while performing duties.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Be able to deal with routine problems involving multiple facets and variables in standardized situations.</span></span></p>\n\n<p><br />\n<span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Supervisor Responsibility </strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Assistant Retail Manager may be responsible for the supervision of the branch Retail Department and will carry out supervisory responsibilities in accordance with the bank's policies and applicable laws, ensuring adherence to EEO guidelines.<br />\n<br />\n<span style=\"font-size:16px;\"><strong>Environment, Physical, &amp; Mental Demands</strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching.  </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Physical and mental demands also include correct usage of the following equipment:  telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers.  </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.</span></span></p>",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Assistant Retail Manager\",\"identifier\":\"J16S5080983\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/0EE7B6E1E46585378C72870C849C0DD1/jobs/80983\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=0EE7B6E1E46585378C72870C849C0DD1\",\"datePosted\":\"2026-05-18\",\"description\":\"Job DetailsJob Location: Bolivar Main - Bolivar, MO 65613Position Type: Full TimeJob Category: BankingAt OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. \\n\\nWorking at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays.\\n\\n \\n\\nSummary\\n\\nThe Assistant Retail Manager is responsible for assisting in the daily management of branch operations, helping to ensure efficient and effective branch performance while delivering excellent customer service. This role involves supporting the Retail Manager, providing assistance to the retail team, ensuring compliance with banking regulations, and providing exceptional customer service. \\n\\n\\nEssential Duties\\n\\n•  Assist in answering questions and training branch team members, including tellers and universal bankers.\\n\\n• Assist the Retail Manager in overseeing day-to-day operations, ensuring the smooth functioning of the branch, and participate in daily branch duties.\\n\\n• Help manage the branch’s operational risk, ensuring security and compliance with internal controls.\\n\\n• Assist in maintaining the branch’s physical environment, including managing supplies, equipment, and facilities.\\n\\n• Train, coach, and mentor new and existing team members to enhance customer service and operational efficiency.\\n\\n• Monitor employee performance and assist in performance reviews, providing feedback and support.\\n\\n• Ensure adherence to bank policies and procedures while maintaining high service standards.\\n\\n• Schedule shifts and manage day-to-day staff coverage to ensure branch operational needs are met.\\n\\n• Provide excellent customer service by assisting customers with inquiries and resolving issues.\\n\\n• Assist in achieving branch sales goals by promoting the bank’s products and services to new and existing customers.\\n\\n• Assist with outreach programs, events, or promotions to attract new business and retain customers.\\n\\n• Help manage branch audits and regulatory compliance, ensuring accuracy in all financial transactions.\\n\\n\\nSecondary Duties\\nThe Assistant Retail Manager performs duties specific to the position and other functions as assigned.\\n\\n\\nResponsibilities \\n• Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.\\n\\n• Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions.\\n\\n• Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce.\\n\\n• Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities.\\n\\n• Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank.\\n\\n• Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. \\n\\n• Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs.\\n\\n• Possess and maintain adequate typing skills to meet the needs of the position.\\n\\n• Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors.\\n\\n• Practice effective and efficient organizational and time management skills.\\n\\n• Be able to work with general supervision while performing duties.\\n\\n• Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees.\\n\\n• Be able to deal with routine problems involving multiple facets and variables in standardized situations.\\n\\n\\nSupervisor Responsibility \\n\\nThe Assistant Retail Manager may be responsible for the supervision of the branch Retail Department and will carry out supervisory responsibilities in accordance with the bank's policies and applicable laws, ensuring adherence to EEO guidelines.\\n\\nEnvironment, Physical, &amp; Mental Demands\\n\\nThe environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc.\\n\\nPhysical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching.  \\n\\nMental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions.\\n\\nPhysical and mental demands also include correct usage of the following equipment:  telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers.  \\n\\nWork environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.\\n\\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.QualificationsThese qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.\\n\\n• Associate or Bachelor’s degree in Business, Finance, or a related field preferred.\\n\\n• 3+ years of experience in banking, with at least 1 year in a supervisory or leadership role.\\n\\n• Strong knowledge of banking operations, financial products, and customer service best practices.\\n\\n• Proven ability to motivate a team, ensuring a high standard of performance.\\n\\n• Excellent verbal and written communication and interpersonal skills.\\n\\n• Ability to manage multiple tasks and prioritize in a fast-paced environment.\\n\\n• Exceptional problem-solving skills.\\n\\n• Must hold a current Notary Public commission or the ability to obtain it within 60 days.\\n\\n• Effective organizational and time management skills.\\n\\n• Strong understanding of banking regulatory requirements.\\n\\n• Proficient in banking software, Microsoft Office Suite, and customer relationship management tools.\\n\\n• Ability to work overtime to assist customers, support team members, or meet deadlines.\\n\\n \\n\\nManagement reserves the right to change this position description at any time according to business needs.\",\"responsibilities\":\"At OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. \\n\\nWorking at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays.\\n\\n \\n\\nSummary\\n\\nThe Assistant Retail Manager is responsible for assisting in the daily management of branch operations, helping to ensure efficient and effective branch performance while delivering excellent customer service. This role involves supporting the Retail Manager, providing assistance to the retail team, ensuring compliance with banking regulations, and providing exceptional customer service. \\n\\n\\nEssential Duties\\n\\n•  Assist in answering questions and training branch team members, including tellers and universal bankers.\\n\\n• Assist the Retail Manager in overseeing day-to-day operations, ensuring the smooth functioning of the branch, and participate in daily branch duties.\\n\\n• Help manage the branch’s operational risk, ensuring security and compliance with internal controls.\\n\\n• Assist in maintaining the branch’s physical environment, including managing supplies, equipment, and facilities.\\n\\n• Train, coach, and mentor new and existing team members to enhance customer service and operational efficiency.\\n\\n• Monitor employee performance and assist in performance reviews, providing feedback and support.\\n\\n• Ensure adherence to bank policies and procedures while maintaining high service standards.\\n\\n• Schedule shifts and manage day-to-day staff coverage to ensure branch operational needs are met.\\n\\n• Provide excellent customer service by assisting customers with inquiries and resolving issues.\\n\\n• Assist in achieving branch sales goals by promoting the bank’s products and services to new and existing customers.\\n\\n• Assist with outreach programs, events, or promotions to attract new business and retain customers.\\n\\n• Help manage branch audits and regulatory compliance, ensuring accuracy in all financial transactions.\\n\\n\\nSecondary Duties\\nThe Assistant Retail Manager performs duties specific to the position and other functions as assigned.\\n\\n\\nResponsibilities \\n• Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.\\n\\n• Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions.\\n\\n• Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce.\\n\\n• Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities.\\n\\n• Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. 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This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees.\\n\\n• Be able to deal with routine problems involving multiple facets and variables in standardized situations.\\n\\n\\nSupervisor Responsibility \\n\\nThe Assistant Retail Manager may be responsible for the supervision of the branch Retail Department and will carry out supervisory responsibilities in accordance with the bank's policies and applicable laws, ensuring adherence to EEO guidelines.\\n\\nEnvironment, Physical, &amp; Mental Demands\\n\\nThe environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. 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Individual abilities may result in some deviation from these guidelines.\\n\\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"OakStar Bank\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=0EE7B6E1E46585378C72870C849C0DD1\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"340 S Springfield Ave\",\"addressLocality\":\"Bolivar\",\"addressRegion\":\"MO\",\"postalCode\":65613,\"addressCountry\":\"USA\"}},\"qualifications\":\"These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.\\n\\n• Associate or Bachelor’s degree in Business, Finance, or a related field preferred.\\n\\n• 3+ years of experience in banking, with at least 1 year in a supervisory or leadership role.\\n\\n• Strong knowledge of banking operations, financial products, and customer service best practices.\\n\\n• Proven ability to motivate a team, ensuring a high standard of performance.\\n\\n• Excellent verbal and written communication and interpersonal skills.\\n\\n• Ability to manage multiple tasks and prioritize in a fast-paced environment.\\n\\n• Exceptional problem-solving skills.\\n\\n• Must hold a current Notary Public commission or the ability to obtain it within 60 days.\\n\\n• Effective organizational and time management skills.\\n\\n• Strong understanding of banking regulatory requirements.\\n\\n• Proficient in banking software, Microsoft Office Suite, and customer relationship management tools.\\n\\n• Ability to work overtime to assist customers, support team members, or meet deadlines.\\n\\n \\n\\nManagement reserves the right to change this position description at any time according to business needs.\",\"experienceRequirements\":\"These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.\\n\\n• Associate or Bachelor’s degree in Business, Finance, or a related field preferred.\\n\\n• 3+ years of experience in banking, with at least 1 year in a supervisory or leadership role.\\n\\n• Strong knowledge of banking operations, financial products, and customer service best practices.\\n\\n• Proven ability to motivate a team, ensuring a high standard of performance.\\n\\n• Excellent verbal and written communication and interpersonal skills.\\n\\n• Ability to manage multiple tasks and prioritize in a fast-paced environment.\\n\\n• Exceptional problem-solving skills.\\n\\n• Must hold a current Notary Public commission or the ability to obtain it within 60 days.\\n\\n• Effective organizational and time management skills.\\n\\n• Strong understanding of banking regulatory requirements.\\n\\n• Proficient in banking software, Microsoft Office Suite, and customer relationship management tools.\\n\\n• Ability to work overtime to assist customers, support team members, or meet deadlines.\\n\\n \\n\\nManagement reserves the right to change this position description at any time according to business needs.\",\"industry\":\"Banking\",\"validThrough\":\"2026-06-18\"}",
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    "qualifications": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Associate or Bachelor’s degree in Business, Finance, or a related field preferred.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• 3+ years of experience in banking, with at least 1 year in a supervisory or leadership role.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Strong knowledge of banking operations, financial products, and customer service best practices.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Proven ability to motivate a team, ensuring a high standard of performance.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Excellent verbal and written communication and interpersonal skills.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Ability to manage multiple tasks and prioritize in a fast-paced environment.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Exceptional problem-solving skills.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Must hold a current Notary Public commission or the ability to obtain it within 60 days.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Effective organizational and time management skills.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Strong understanding of banking regulatory requirements.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Proficient in banking software, Microsoft Office Suite, and customer relationship management tools.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Ability to work overtime to assist customers, support team members, or meet deadlines.</span></span></p>\n\n<p> </p>\n\n<p><em><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Management reserves the right to change this position description at any time according to business needs.</span></span></em></p>",
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