Assistant Project Coordinator

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          "text": "<p>Independently manages basic projects and assists the Project Management Director on larger projects. Identifies,researches, and resolves technical problems. Responds to telephone calls, email,<br />and personal requests for technical support. Documents, tracks, and monitors project<br />tickets to ensure timely and satisfactory completion.  Dispatches the appropriate technician to the<br />customer site. </p><ul><li><p>Provides top notch customer service</p></li><li><p>Interfaces directly with sales and customer<br />contacts to schedule, monitor and track projects</p></li><li><p>Dispatches technicians internally or nationwide<br />for service work</p></li><li><p>Opens and manages tickets in ConnectWise<br />software</p></li><li><p>Tracks services tickets from beginning to the<br />end of the project</p></li><li><p>Assist with billing and make calls on past due<br />vendor invoices.</p></li><li><p>Assist with maintaining vendor records for<br />insurance and agreements.</p></li><li><p>Provide after hours on-call customer support<br />when assigned</p></li></ul><p> <br /></p>",
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          "text": "<p>TRCA is a comprehensive provider of nationwide communications technology hardware and repair, service and maintenance, and new technology sales.  By utilizing a single source for these three spheres of expertise TRCA consolidates the efforts of your IT department, and customizes packages that meet the specific needs of your organization.  </p>",
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